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Retirement Income Consultant The Retirement Income Consultant works directly with clients to ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

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Retirement Associate information

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How much do retirement associate jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for retirement associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are Retirement Associates?

Retirement Associates are professionals who assist clients with retirement planning and benefits administration. They typically work for financial firms, retirement plan providers, or human resources departments, helping individuals understand their retirement options, manage accounts, and process related paperwork. Their role may include explaining plan features, ensuring compliance with regulations, and answering questions about contributions, distributions, and vesting. Retirement Associates play a key part in helping clients make informed decisions for their financial future.

What are the key skills and qualifications needed to thrive as a Retirement Associate, and why are they important?

To thrive as a Retirement Associate, you need a solid understanding of retirement plans, financial products, and relevant regulations, often supported by a degree in finance or a related field. Familiarity with recordkeeping systems, retirement plan administration software, and certifications such as ASPPA or CEBS are commonly required. Excellent communication, attention to detail, and strong customer service skills help Retirement Associates effectively guide clients and resolve issues. These skills and qualifications ensure accurate plan management and foster trust with clients navigating complex retirement options.

What are some typical challenges Retirement Associates face when assisting clients with retirement planning?

Retirement Associates often encounter challenges such as explaining complex retirement plan options in an easily understandable way, staying updated on changing regulations, and addressing clients’ concerns about financial security. Clients may have varying levels of financial literacy and unique needs, requiring patience and strong communication skills. Balancing administrative tasks with personalized customer service is also common, making organization and time management essential for success in this role.

What is the difference between Retirement Associate vs Financial Advisor?

AspectRetirement AssociateFinancial Advisor
CredentialsTypically requires a bachelor's degree; certifications like FINRA Series 6 or 63 are commonRequires a bachelor's degree; often holds certifications such as CFP, Series 7, or 66
Work EnvironmentFinancial institutions, retirement plan providers, or insurance companiesIndependent or firm-based; client-facing roles in financial planning
Employer & IndustryFinancial services, retirement planning firms, insurance companiesFinancial planning firms, banks, investment firms
Search & Comparison IntentPeople comparing entry-level retirement planning roles with financial advisingIndividuals seeking comprehensive financial planning services

The main difference is that a Retirement Associate typically supports retirement plan administration and client service within financial institutions, often requiring basic certifications. A Financial Advisor provides personalized financial planning and investment advice, often holding advanced certifications like CFP. While both roles work within the financial industry, their responsibilities and client interactions differ significantly.

What cities are hiring for Retirement Associate jobs? Cities with the most Retirement Associate job openings:
What are the most commonly searched types of Retirement jobs? The most popular types of Retirement jobs are:
What states have the most Retirement Associate jobs? States with the most job openings for Retirement Associate jobs include:
Retirement Income Consultant

Retirement Income Consultant

TIAA

Frisco, TX • On-site

$72K - $90K/yr

Full-time

Medical, Life, Retirement

Re-posted yesterday


TIAA rating

9.1

Company rating: 9.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz


Job description

Retirement Income Consultant
The Retirement Income Consultant works directly with clients to recommend and implement a variety of retirement income solutions designed to meet their needs. Under general supervision, this job support clients by incorporating the organization's suite of income oriented advice and education tools in addition to utilizing the organization's broad suite of distribution and lifetime income options. All licenses must be obtained within 120 days from start date.
Key Responsibilities and Duties
  • Delivers virtual financial planning meetings with clients preparing for retirement and seeking assistance on how to take income from their investment portfolio
  • Takes inbound calls from clients seeking advice and education on the use of TIAA's investment products for retirement income
  • Makes outbound calls to clients to follow-up on referrals from the organization's business partners where retirement income education and advice are identified as client needs.
  • Recommends a variety of lifetime income solutions utilizing the organization's suite of income oriented tools.
  • Ensures a smooth client transition into retirement by supporting the client through the lifetime income application process.
  • Assesses the complexities of the client and determines the right tools and solutions that fit their needs.
  • Maintain effective schedule and pipeline management
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 2+ Years Required; 3+ Years Preferred
FINRA Registrations
  • SRC Indicator: Series 7; Series 63
Licenses and Certifications
  • Life and Health Insurance License (Resident State) - Multiple Issuers required within 120 Days
Physical Requirements
  • Physical Requirements: Sedentary Work

Career Level
6IC
Related SkillsAccountability, Business Acumen, Business Development, Client Relationship Management, Commercial Mindset, Communication, Financial Markets Impact, Inspires Others, Negotiation, Problem Solving, Relationship Management, Retirement Planning Selling

Anticipated Posting End Date:

2026-06-26Base Pay Range: $72,800/yr - $90,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today were a market-leading retirement company fueled by world-class asset management. But were not just another legacy financial services firm. Were fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

ForApplicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.


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About TIAA

Sourced by ZipRecruiter

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1918