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Retention Marketing Jobs (NOW HIRING)

Crucial Point

Retention Marketing Manager

Alta, UT · Remote

Retention Marketing | Type: Part-Time Are you an email strategist who lives and breathes retention marketing? At CrucialPoint, we help ecommerce brands scale with powerful retention strategies--and ...

Stio

Retention Marketing Coordinator

Jackson, WY

$44.10K - $60.60K/yr

YOUR ROLE The Retention Marketing Coordinator is responsible for the day to day execution of Stio's retention marketing programs across email, SMS, and other supporting channels. This role lives in ...

Simplistic, LLC

OR · On-site

$65K - $90K/yr

Simplistic, LLC is seeking a strategic and client-focused Retention Marketing Strategist to join our Retention Marketing Team. In this role, you'll manage a portfolio of high-growth DTC brands ...

Stio

Retention Marketing Coordinator

Salt Lake City, UT

$41.10K - $56.60K/yr

YOUR ROLE The Retention Marketing Coordinator is responsible for the day to day execution of Stio's retention marketing programs across email, SMS, and other supporting channels. This role lives in ...

Stio

Retention Marketing Coordinator

Denver, CO · Remote

$43.50K - $59.90K/yr

YOUR ROLE The Retention Marketing Coordinator is responsible for the day to day execution of Stio's retention marketing programs across email, SMS, and other supporting channels. This role lives in ...

Stio

Retention Marketing Coordinator

Jackson, WY · Remote

$43.50K - $59.90K/yr

YOUR ROLE The Retention Marketing Coordinator is responsible for the day to day execution of Stio's retention marketing programs across email, SMS, and other supporting channels. This role lives in ...

Simplistic, LLC

Retention Marketing Strategist

$65K - $90K/yr

Simplistic, LLC is seeking a strategic and client-focused Retention Marketing Strategist to join our Retention Marketing Team. In this role, you'll manage a portfolio of high-growth DTC brands ...

Stio

Retention Marketing Coordinator

Denver, CO

$43.70K - $60.20K/yr

YOUR ROLE The Retention Marketing Coordinator is responsible for the day to day execution of Stio's retention marketing programs across email, SMS, and other supporting channels. This role lives in ...

Paired

Retention Marketing Manager

About the Role We're an email and retention marketing agency working with some of the fastest-growing DTC, CPG, and subscription brands in the US and UK. Our clients are doing real volume, and they ...

Stio

Retention Marketing Coordinator

Salt Lake City, UT · Remote

$43.50K - $59.90K/yr

YOUR ROLE The Retention Marketing Coordinator is responsible for the day to day execution of Stio's retention marketing programs across email, SMS, and other supporting channels. This role lives in ...

Stio

Retention Marketing Coordinator

Jackson, WY · On-site +1

$44.10K - $60.60K/yr

YOUR ROLE The Retention Marketing Coordinator is responsible for the day to day execution of Stio's retention marketing programs across email, SMS, and other supporting channels. This role lives in ...

Everlane

Retention Marketing Manager

Los Angeles, CA · On-site

$81K - $120K/yr

We're looking for a Manager of Retention Marketing to deepen engagement and grow customer lifetime value across the full lifecycle. You will go beyond managing email and SMS, focusing on ...

Everlane

Retention Marketing Manager

Los Angeles, CA · Hybrid

$81K - $120K/yr

We're looking for a Manager of Retention Marketing to deepen engagement and grow customer lifetime value across the full lifecycle. You will go beyond managing email and SMS, focusing on ...

REVOLVE

Retention Marketing Intern

Cerritos, CA · On-site

$18 - $18.50/hr

The retention marketing intern will support the marketing team in developing and executing strategies that keep customers engaged and loyal to the brand. This involves assisting with email and SMS ...

360training

Senior Retention Marketing Manager

AZ, FL, GA, LA, NJ, PA, TN, TX, UT, ID, MI, MO and WI Senior Retention Marketing Manager Role Overview We are looking for a Senior Manager, Retention Marketing to lead retention strategy and ...

360training

Senior Retention Marketing Manager

AZ, FL, GA, LA, NJ, PA, TN, TX, UT, ID, MI, MO and WI Senior Retention Marketing Manager Role Overview We are looking for a Senior Manager, Retention Marketing to lead retention strategy and ...

Wellhub

Retention Marketing Analyst

New York, NY

THE OPPORTUNITY We are hiring a Retention Marketing Analyst on our Marketing team in New York City. This role plays a crucial part in engaging and retaining our paid subscribers across the US ...

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Retention Marketing information

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$31.5K

$94.7K

$175.5K

How much do retention marketing jobs pay per year?

As of May 29, 2026, the average yearly pay for retention marketing in the United States is $94,654.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $140,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Retention Marketing, and why are they important?

To thrive in Retention Marketing, you need strong data analysis skills, knowledge of customer lifecycle management, and experience with segmentation strategies, often supported by a degree in marketing or business. Familiarity with CRM platforms, email marketing tools (like Salesforce or HubSpot), and analytics software is typically required. Creativity, attention to detail, and excellent communication skills help professionals design engaging campaigns and build customer loyalty. These skills and qualities are essential for maximizing customer lifetime value, reducing churn, and driving sustained business growth.

What are some common challenges faced in a Retention Marketing role, and how do teams typically address them?

Retention Marketing professionals often face challenges such as reducing customer churn, personalizing communication at scale, and accurately measuring the effectiveness of retention campaigns. To address these, teams frequently collaborate with data analysts to segment audiences and track key metrics, use automation tools for personalized messaging, and conduct frequent A/B testing to optimize strategies. Open communication with product, customer success, and sales teams also plays a critical role in identifying at-risk customers and developing targeted initiatives.

What is retention marketing?

Retention marketing is a strategy focused on keeping existing customers engaged and encouraging them to continue purchasing a company’s products or services. It aims to increase customer loyalty and lifetime value by building strong relationships through personalized communication, rewards programs, and ongoing support. Unlike acquisition marketing, which targets new customers, retention marketing leverages the existing customer base to drive repeat business and referrals, often resulting in higher profitability. Common retention tactics include email campaigns, loyalty programs, customer feedback initiatives, and exclusive offers.

What is the difference between Retention Marketing vs Customer Relationship Manager?

AspectRetention MarketingCustomer Relationship Manager
Primary FocusDeveloping strategies to retain customers and increase loyaltyManaging overall customer relationships and satisfaction
Skills & CredentialsMarketing skills, data analysis, CRM toolsCommunication, interpersonal skills, CRM software proficiency
Work EnvironmentMarketing teams, digital platforms, analytics toolsCustomer service departments, sales teams

Retention Marketing focuses on creating campaigns and strategies to keep customers engaged and loyal, often using data-driven marketing tactics. Customer Relationship Managers oversee ongoing customer interactions, ensuring satisfaction and long-term relationships. While both roles aim to enhance customer loyalty, Retention Marketing is more campaign and strategy-oriented, whereas Customer Relationship Managers handle direct customer interactions and relationship management.

More about Retention Marketing jobs
What cities are hiring for Retention Marketing jobs? Cities with the most Retention Marketing job openings:
What are the most commonly searched types of Retention Marketing jobs? The most popular types of Retention Marketing jobs are:
What states have the most Retention Marketing jobs? States with the most job openings for Retention Marketing jobs include:
What job categories do people searching Retention Marketing jobs look for? The top searched job categories for Retention Marketing jobs are:
Retention Marketing jobs near you
Infographic showing various Retention Marketing job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $94,654 per year, or $45.5 per hour.

Retention Marketing Manager

Crucial Point

Alta, UT • Remote

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Location: Remote | Department: Retention Marketing | Type: Part-Time Are you an email strategist who lives and breathes retention marketing? At CrucialPoint, we help ecommerce brands scale with powerful retention strategies—and we're looking for a Retention Marketing Manager to join our team. This isn't just about execution—it's a strategic, high-impact role where you'll lead lifecycle programs that drive customer loyalty, repeat purchases, and long-term revenue.

If you thrive on performance data, love building automated flows, and know what it takes to move the retention needle—we want to hear from you. What You'll Do As a Retention Marketing Manager, you'll lead the development, implementation, and optimization of retention strategies—primarily email—for enterprise ecommerce clients. Your day-to-day will include: Creating and executing full-funnel email marketing strategies that boost engagement and conversion Optimizing automated flows, signup forms, and campaigns to improve retention and LTV Building strategic content calendars aligned with client goals and brand voice Acting as the primary point of contact for clients—translating their needs into marketing plans Managing platform setup, integrations, and tech performance across major ESPs Auditing deliverability, responsiveness, segmentation, and personalization regularly Analyzing key metrics (repurchase rates, LTV, CTR, list growth) to uncover revenue opportunities Generating reports with actionable insights to drive results and continuous improvement Collaborating with cross-functional teams—copywriters, designers, developers—to launch campaigns Staying current on trends, tools, compliance (GDPR, CAN-SPAM), and best practices What Success Looks Like Effective retention strategies that deliver measurable revenue growth and improve LTV Strong, proactive relationships with clients and seamless execution of lifecycle programs Data-backed insights that lead to smarter decisions and continuous performance improvements Scalable systems and optimized automations that drive impact across multiple accounts What You Bring 3+ years of hands-on retention marketing experience for B2C ecommerce brands Proven success with email, SMS, push, loyalty, and/or lifecycle campaigns Deep platform knowledge—Braze, SFMC, Iterable, Klaviyo, or similar (we're ESP agnostic) Strong technical acumen with ESP integrations, HTML/CSS for email, and basic data troubleshooting Familiarity with CRMs, CDPs, ecommerce platforms like Shopify, and Google Analytics A sharp eye for content strategy, segmentation, and automation logic Ability to analyze performance metrics and deliver clear, actionable reporting Experience managing enterprise-level client relationships Excellent communication and collaboration skills Self-motivated, detail-oriented, and highly organized—especially in remote settings Why Join CrucialPoint?

CrucialPoint is a full-service retention marketing agency built for ecommerce brands ready to scale. From email to SMS, push, loyalty, and beyond—we help brands build stronger customer relationships that drive serious results.You'll join a fast-moving, collaborative team of marketers, strategists, and creatives who care deeply about performance. We offer flexibility, autonomy, and the opportunity to work on high-impact accounts across a range of industries.

Sound like you? Apply now and help shape the future of ecommerce retention marketing. Precision Email, SMS, Loyalty, & Retention Marketing for the World's Leading Brands.

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