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Retention Account Manager Jobs in Spring, TX (NOW HIRING)

Gallagher

Account Manager

Houston, TX · On-site

By fostering trust and delivering exceptional service, you'll play a key role in client retention ... Experience managing client accounts and building strong relationships. * Previous insurance ...

Solenis LLC

Key Account Manager

Houston, TX · On-site

The Key Account Manager will be responsible for ensuring optimal performance of customer treatment programs, driving revenue retention and growth, and serving as a trusted advisor on cooling, boiler ...

System One Holdings, LLC

Sales/Account Manager

Houston, TX · On-site

$80K - $130K/yr

The role combines business development, account management, estimating, project coordination, and customer retention responsibilities with a focus on creating long term partnerships and recurring ...

System One

Sales/Account Manager

Houston, TX · On-site

$80K - $130K/yr

The role combines business development, account management, estimating, project coordination, and customer retention responsibilities with a focus on creating long term partnerships and recurring ...

NavSav

Personal Lines Account Manager - Spring, TX

Spring, TX · On-site

$40K - $54K/yr

Personal Lines Account Manager - Spring, TX We have a SPOT for YOU at NavSav! We are in need of a ... We have access to 150+ carriers which equates to much higher retention and customer satisfaction!

System One

Sales/Account Manager

Houston, TX · On-site

$80K - $130K/yr

The role combines business development, account management, estimating, project coordination, and customer retention responsibilities with a focus on creating long term partnerships and recurring ...

System One

Sales/Account Manager

Houston, TX · On-site

$80K - $130K/yr

The role combines business development, account management, estimating, project coordination, and customer retention responsibilities with a focus on creating long term partnerships and recurring ...

System One

Sales/Account Manager

Houston, TX · On-site

$80K - $130K/yr

The role combines business development, account management, estimating, project coordination, and customer retention responsibilities with a focus on creating long term partnerships and recurring ...

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All JobsRetention Account JobsRetention Account Manager JobsRetention Account Manager Jobs in Spring, TX

Retention Account Manager information

See Spring, TX salary details

$26.3K

$58.6K

$94.3K

How much do retention account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for retention account manager in Spring, TX is $58,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $69,900.00 per year, depending on experience, location, and employer.

How does a retention account manager typically collaborate with other departments to improve customer retention?

Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.

What is a retention account manager?

Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.

What skills and qualifications are needed to thrive as a retention account manager?

To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.

What is the difference between Retention Account Manager vs Customer Success Manager?

AspectRetention Account ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring overall customer satisfaction and success
MetricsCustomer retention rate, renewal rateCustomer satisfaction scores, Net Promoter Score (NPS)
Work EnvironmentAccount management, client communicationOnboarding, ongoing support, relationship building
Common Industry UsageSales, SaaS, subscription servicesTech, SaaS, service industries

While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.

What are popular job titles related to Retention Account Manager jobs in Spring, TX? For Retention Account Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Retention Account Manager jobs in Spring, TX look for? The top searched job categories for Retention Account Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Retention Account Manager jobs? Cities near Spring, TX with the most Retention Account Manager job openings:
Retention Account Manager jobs near you
Infographic showing various Retention Account Manager job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $58,569 per year, or $28.2 per hour.

Account Manager-Client Success

City Wide Facility Solutions Houston

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

Account Manager - Client Success
Houston, TX | Full-Time | Hybrid In-Office and Field
Build lasting client relationships as an Account Manager with City Wide of Greater Houston.
We are seeking a dedicated Account Manager to join our Houston team and serve as the trusted partner for our clients. In this role, your priority is ensuring customer satisfaction through consistent communication, problem-solving, and service delivery. You'll be the connection between our clients and internal teams, making sure every account receives the attention and support it deserves.
Responsibilities
  • Serve as the primary point of contact for assigned accounts, ensuring a positive client experience.
  • Develop strong, long-term relationships that encourage trust and client retention.
  • Address client needs promptly and coordinate with internal teams to deliver tailored solutions.
  • Monitor account health and proactively identify opportunities to improve service.
  • Support contract renewals and account growth through excellent service delivery.

Qualifications
  • Bachelor's degree in Business, Communications, or related field (preferred).
  • 2+ years of experience in account management, client success, or customer service.
  • Exceptional communication, listening, and problem-solving skills.
  • Strong organizational abilities and the capacity to manage multiple accounts simultaneously.
  • Familiarity with CRM software is a plus.
  • Ability to present and collaborate effectively with all levels of an organization.
  • Willingness to drive to meet with clients onsite 50+% of the day.
  • Business to Business upselling services to established clients.

Why Join City Wide of Greater Houston?
City Wide of Greater Houston is a trusted partner in the commercial building maintenance industry. We deliver facility solutions that keep businesses running smoothly while prioritizing service and responsiveness.
Our workplace culture is built on integrity, respect, faith, family, and a commitment to customer service.
Benefits include:
  • Medical, dental, vision, life insurance, and 401(k) with company match
  • Additional voluntary insurance options
  • Hybrid work flexibility
  • Professional, team-oriented work environment
  • Opportunities to give back through community involvement

Apply Today
If you are passionate about client service and enjoy building long-term partnerships, apply now to join City Wide of Greater Houston as an Account Manager.

Apply