Sales & Customer Retention Account Manager Location: Salt Lake City, UT Job Type: Full-Time About Us MZ Packaging is a fast-growing company specializing in supplement and packaged food copacking. We ...
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Sales & Customer Retention Account Manager Location: Salt Lake City, UT Job Type: Full-Time About Us MZ Packaging is a fast-growing company specializing in supplement and packaged food copacking. We ...
Customer Success Manager
Provo, UT · On-site
Customer Success/Retention Account Manager At Flex Dental, we go beyond checking boxes; our integration and automation are unparalleled. Every feature serves a purpose, creating seamless ...
Customer Success Manager
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Customer Success/Retention Account Manager At Flex Dental, we go beyond checking boxes; our integration and automation are unparalleled. Every feature serves a purpose, creating seamless ...
Customer Retention Specialist
Pleasant Grove, UT · On-site
$12.75 - $17.50/hr
Managed a pipeline of 100+ customer account cancellation requests, identifying root causes, addressing customer concerns, and implementing retention strategies to reduce churn. * Make a minimum of 15 ...
Customer Retention Specialist
Pleasant Grove, UT · On-site
$12.75 - $17.50/hr
Managed a pipeline of 100+ customer account cancellation requests, identifying root causes, addressing customer concerns, and implementing retention strategies to reduce churn. * Make a minimum of 15 ...
Customer Success Manager
Provo, UT · On-site
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...
Customer Success Manager
Provo, UT · On-site
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...
Customer Retention Specialist
Pleasant Grove, UT · On-site
$12.75 - $17.50/hr
Managed a pipeline of 100+ customer account cancellation requests, identifying root causes, addressing customer concerns, and implementing retention strategies to reduce churn. * Make a minimum of 15 ...
Customer Retention Specialist
Pleasant Grove, UT · On-site
$12.75 - $17.50/hr
Managed a pipeline of 100+ customer account cancellation requests, identifying root causes, addressing customer concerns, and implementing retention strategies to reduce churn. * Make a minimum of 15 ...
Commercial Account Manager
Sandy, UT · On-site
Handle cancellation requests, attempt to retain accounts, and process carrier notifications to ... Set priorities and manage workflow to ensure efficient and accurate processing of responsibilities.
Commercial Account Manager
Sandy, UT · On-site
Handle cancellation requests, attempt to retain accounts, and process carrier notifications to ... Set priorities and manage workflow to ensure efficient and accurate processing of responsibilities.
Account Manager
Bountiful, UT · On-site
$80K - $95K/yr
This role focuses on client retention, contract renewals, service expansion, customer satisfaction, and long-term revenue growth. The Account Manager serves as a trusted advisor and primary point of ...
Account Manager
Bountiful, UT · On-site
$80K - $95K/yr
This role focuses on client retention, contract renewals, service expansion, customer satisfaction, and long-term revenue growth. The Account Manager serves as a trusted advisor and primary point of ...
Handle cancellation requests, attempt to retain accounts, and process carrier notifications to ... Set priorities and manage workflow to ensure efficient and accurate processing of responsibilities.
Handle cancellation requests, attempt to retain accounts, and process carrier notifications to ... Set priorities and manage workflow to ensure efficient and accurate processing of responsibilities.
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business opportunities when appropriate. Key Responsibilities Manage Customer Relationships * Serve as the ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business opportunities when appropriate. Key Responsibilities Manage Customer Relationships * Serve as the ...
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business opportunities when appropriate. Key Responsibilities Manage Customer Relationships * Serve as the ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business opportunities when appropriate. Key Responsibilities Manage Customer Relationships * Serve as the ...
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Technical Account Manager
Lehi, UT · Hybrid
$39.44 - $49.30/hr
Recruit, hire, and retain top talent for the practice * Support key accounts and manage critical issues to resolution * Partner with Customer Success and Sales leaders to align support efforts with ...
Technical Account Manager
Lehi, UT · Hybrid
$39.44 - $49.30/hr
Recruit, hire, and retain top talent for the practice * Support key accounts and manage critical issues to resolution * Partner with Customer Success and Sales leaders to align support efforts with ...
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
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Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Account Manager, National
Salt Lake City, UT · On-site
$85K/yr
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Account Manager, National
Salt Lake City, UT · On-site
$85K/yr
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Quick apply
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients. * Engages with the C ...
Retention Account Manager information
See Utah salary details
$26.9K - $33.2K
5% of jobs
$33.2K - $39.5K
11% of jobs
$43.4K is the 25th percentile. Wages below this are outliers.
$39.5K - $45.8K
15% of jobs
$45.8K - $52.2K
14% of jobs
The median wage is $54.6K / yr.
$52.2K - $58.5K
14% of jobs
$58.5K - $64.8K
12% of jobs
$68.4K is the 75th percentile. Wages above this are outliers.
$64.8K - $71.2K
9% of jobs
$71.2K - $77.5K
7% of jobs
$77.5K - $83.8K
6% of jobs
$83.8K - $90.2K
4% of jobs
$90.2K - $96.5K
3% of jobs
$26.9K
$59.9K
$96.5K
How much do retention account manager jobs pay per year?
As of Sep 1, 2026, the average yearly pay for retention account manager in Utah is $59,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $71,500.00 per year, depending on experience, location, and employer.
What is a retention account manager?
Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.
What skills and qualifications are needed to thrive as a retention account manager?
To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.
How does a retention account manager typically collaborate with other departments to improve customer retention?
Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.
What is the difference between Retention Account Manager vs Customer Success Manager?
| Aspect | Retention Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Retaining existing clients and reducing churn | Ensuring overall customer satisfaction and success |
| Metrics | Customer retention rate, renewal rate | Customer satisfaction scores, Net Promoter Score (NPS) |
| Work Environment | Account management, client communication | Onboarding, ongoing support, relationship building |
| Common Industry Usage | Sales, SaaS, subscription services | Tech, SaaS, service industries |
While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.
How much does a retention account manager get paid?
Retention account managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, industry, and location. Many roles also include performance bonuses and benefits, and strong communication and CRM skills are often required.
What are the most commonly searched types of Retention Account jobs in Utah?
The most popular types of Retention Account jobs in Utah are:
What are popular job titles related to Retention Account Manager jobs in Utah?
For Retention Account Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Retention Account Manager jobs in Utah look for?
The top searched job categories for Retention Account Manager jobs in Utah are:
What cities in Utah are hiring for Retention Account Manager jobs?
Cities in Utah with the most Retention Account Manager job openings:
Sales & Customer Retention Account Manager
Salt Lake City, UT • On-site
MZ Packaging, LLC.
Full-time
Medical, Dental, Vision, PTO
Re-posted 4 days ago
Job description
Sales & Customer Retention Account Manager
Location: Salt Lake City, UT
Job Type: Full-Time
About Us
MZ Packaging is a fast-growing company specializing in supplement and packaged food copacking. We are passionate about building strong client relationships and driving revenue growth. If you thrive in a dynamic environment and love helping customers succeed, this role is for you!
What You'll Do
- Develop and execute sales and retention strategies to meet revenue goals
- Manage the full sales cycle: prospecting, negotiations, and closing deals
- Build lasting relationships with clients to ensure satisfaction and repeat business
- Identify upsell and cross-sell opportunities within existing accounts
- Track account performance and prepare accurate reports
- Collaborate with internal teams to improve processes and customer experience
What We're Looking For
- Proven experience in sales, account management, or customer success
- Excellent communication and negotiation skills
- Strong analytical skills and CRM proficiency
- Ability to work under pressure and meet deadlines
- Experience in manufacturing, food, supplement, or nutraceutical industries is a plus
Compensation & Benefits
- Competitive salary + performance bonuses
- Health, dental, and vision insurance
- Paid time off and holidays
- Career growth opportunities
- Supportive and collaborative team environment
Ready to help us build lasting client relationships and drive growth? Apply today!
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