Retention Account Manager Jobs in Minnesota (NOW HIRING)

Summary:

The St. Paul Pioneer Press, a subsidiary of MediaNews Group, is seeking an experienced, proactive Account Manager to join our high-performing sales team. This hybrid role balances strategic new business acquisition with world-class account management. You will manage a portfolio of medium-to-large advertisers while aggressively pioneering new partnerships.

By leveraging our diverse multi-platform product suite-including digital solutions such as display, video, and social, along with our print solutions-you will connect advertisers with target audiences, minimize churn, maximize upsell revenue, and deliver cutting-edge media solutions.

What you will do:

Strategic Sales & New Business Development (50%)

• Pioneer Outreach: Execute aggressive prospecting strategies to acquire high-value new advertisers across digital and print platforms including new business prospecting, closing accounts, and contract negotiation

• Consultative Selling: Analyze client business goals to craft custom, audience-based marketing proposals and non-traditional revenue strategies

• Contract Negotiation: Structure, prepare, and execute complex revenue contracts and formal business proposals

• Objection Handling: Expertly navigate client concerns by demonstrating campaign value, market data, and competitive media advantages

Account Management & Client Success (50%)

• Relationship Ownership: Serve as the primary point of contact for medium-to-large advertisers to ensure long-term satisfaction

• Lifecycle Management: Own the post-sale lifecycle, proactively monitoring active campaigns to secure renewals and expansions

• Cross-Functional Collaboration: Partner internally with creative services, product specialists, and ad operations teams to build and deliver seamless media solutions

• Financial Oversight: Manage accurate customer billing, financial forecasting, and proactive mitigation of client churn including client retention, campaign optimization, and upselling

Data, Analytics & Reporting

• Performance Analysis: Interpret complex campaign data and sales metrics to optimize ROI and exceed client KPI goals

• Custom Reporting: Build internal and client-facing performance reports utilizing performance analytics tools, Excel, PowerPoint, and Google Suite

• Pipeline Visibility: Provide comprehensive weekly reports detailing account activity, pipeline status, and growth opportunities

PERFORMANCE COMPETENCIES

• Solution-Oriented Initiative: High-energy self-starter capable of managing shifting priorities as revenue needs fluctuate

• Market Expertise: Deep understanding of digital and print trends, ad technology, and competitive media metrics

• Executive Presence: Exceptional communication, presentation, and negotiation skills tailored for senior-level client interactions

• Detail & Time Management: Meticulous organizational skills to balance high-impact selling with rigorous operational reporting

What you will bring:

• Experience: 3+ years of successful media sales and client-facing account management experience in a highly accountable, quota-driven environment (including direct experience in new business development)

• Education: High School Diploma / GED required; Bachelor's degree or equivalent work experience preferred

• Technical Proficiency: Advanced knowledge of MS Office (Word, Excel, PowerPoint), Google Analytics, and Google Ads / AdWords

Benefits and Compensation:

The salary range is $60,000 - $70,000 + cell stipend, mileage reimbursement, and commission (OTE $100,000-$110,000). Pay is based on several factors including but not limited to geographic location, education, work experience, time in role, certifications, etc. In addition to your salary, the Company offers eligible employees a variety of benefits including medical, dental, life and disability insurance, 401k, as well as paid time off and select paid holidays (all benefits are based on eligibility). Please click the following link for more detailed information: www.mymedianewsgroup.com

Who we are:

As one of Minnesota's oldest newspapers, St. Paul Pioneer Press, a subsidiary of MediaNews Group, is a major daily newspaper serving the Twin Cities, with a focus on St. Paul and the eastern suburbs. With a rich history dating back to 1849, we connect with our audience across multiple platforms, offering news reporting and advertising opportunities through our website, mobile app, tablet edition, and print publication. We are one of the largest media groups in the U.S., serving high-value audiences and connecting advertisers to them. MNG publishes award-winning content (49 Pulitzers) that amasses and engages a nationwide audience via 800 multi-media platforms including web, mobile, social, and print.

"4x Built In Best Places to Work Winner - 2023-2026"

EEO Statement:

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status

How To Apply:

• Please submit an online application along with your resume for this position here

Closing Date:

• Continuous recruitment until the position is filled

Conditions of Employment:

• A full pre-employment background check and MVR will be conducted as part of the selection process. Must be willing to submit and pass the necessary required checks

• Must possess and maintain a valid driver's license and have reliable transportation

• Travel - This position entails occasional driving for work assignments, in-person training sessions and/or meetings. The employee will be responsible for transporting themselves between different sites as needed

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