ZipRecruiter

Log In

1

Retention Account Manager Jobs in Florida (NOW HIRING)

Avanti Strategic Group

Account Manager

Sarasota, FL · On-site

Client Retention & Account Growth: Focus on retention and satisfaction, with scheduled visits and consistent follow-up. Build loyalty through excellent service and long-term account management.

Daniels Health

Account Manager - Florida

Orlando, FL · On-site

You'll focus on client retention, account development, and uncovering new opportunitiesall while ... Project Management and problem solving to drive outcomes inter-departmentally for the customer

Down2Earth

Account Manager

Sanford, FL · On-site

MMAM-Maintenance Account Manager - Lawncare Recurring (Operations) We are looking for someone who ... Proactively identifying, hiring, retaining, and developing top talent * Performing other tasks as ...

Down2Earth

Account Manager

Naples, FL · On-site

MMAM-Maintenance Account Manager - Lawncare Recurring (Operations) We are looking for someone who ... Proactively identifying, hiring, retaining, and developing top talent * Performing other tasks as ...

Daniels Health

Account Manager - Florida

Orlando, FL · Remote

You'll focus on client retention, account development, and uncovering new opportunities-all while ... Project Management and problem solving to drive outcomes inter-departmentally for the customer

Daniels Health

Account Manager - Florida

Orlando, FL · On-site +1

You'll focus on client retention, account development, and uncovering new opportunities-all while ... Project Management and problem solving to drive outcomes inter-departmentally for the customer

Miller Cooper

Account Manager

Winter Park, FL · Remote

The Account Manager owns the post-onboarding client lifecycle for assigned NQS customers ... This role is accountable for driving measurable customer success, supporting renewals and retention ...

Urban SDK

Account Manager

Jacksonville, FL · On-site

Achieve customer retention and expansion goals. * Train and successfully onboard new customers ... Work closely with the Account Management team, Sales Team and Sales Management to communicate ...

Miller Cooper

Account Manager

Winter Park, FL · Remote

$90K - $100K/yr

The Account Manager owns the post-onboarding client lifecycle for assigned NQS customers ... This role is accountable for driving measurable customer success, supporting renewals and retention ...

Miller Cooper

Account Manager

Winter Park, FL · On-site

$90K - $100K/yr

The Account Manager owns the post-onboarding client lifecycle for assigned NQS customers ... This role is accountable for driving measurable customer success, supporting renewals and retention ...

Miller Cooper

Account Manager

Winter Park, FL · Remote

$90K - $100K/yr

The Account Manager owns the post-onboarding client lifecycle for assigned NQS customers ... This role is accountable for driving measurable customer success, supporting renewals and retention ...

Meltwater

Account Manager

Miami, FL · On-site +1

$91K - $122K/yr

Are you an attentive Account Manager with experience in serving SaaS customers? We're actively ... Develop customized account plans and strategies aimed at optimizing customer retention and ...

next page

Showing results 1-20

All JobsRetention Account JobsRetention Account Manager JobsRetention Account Manager Jobs in Florida

Retention Account Manager information

See Florida salary details

$22K

$49.2K

$79.2K

How much do retention account manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for retention account manager in Florida is $49,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $58,700.00 per year, depending on experience, location, and employer.

What is a retention account manager?

Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.

What skills and qualifications are needed to thrive as a retention account manager?

To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.

How does a retention account manager typically collaborate with other departments to improve customer retention?

Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.

What is the difference between Retention Account Manager vs Customer Success Manager?

AspectRetention Account ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring overall customer satisfaction and success
MetricsCustomer retention rate, renewal rateCustomer satisfaction scores, Net Promoter Score (NPS)
Work EnvironmentAccount management, client communicationOnboarding, ongoing support, relationship building
Common Industry UsageSales, SaaS, subscription servicesTech, SaaS, service industries

While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.

How much does a retention account manager get paid?

Retention account managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, industry, and location. Many roles also include performance bonuses and benefits, and strong communication and CRM skills are often required.

What are the most commonly searched types of Retention Account jobs in Florida?

The most popular types of Retention Account jobs in Florida are:

What are popular job titles related to Retention Account Manager jobs in Florida?

For Retention Account Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Retention Account Manager jobs in Florida look for?

The top searched job categories for Retention Account Manager jobs in Florida are:

What cities in Florida are hiring for Retention Account Manager jobs?

Cities in Florida with the most Retention Account Manager job openings:

Retention Account Manager jobs near you
Infographic showing various Retention Account Manager job openings in Florida as of June 2026, with employment types broken down into 69% Full Time, 28% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,184 per year, or $23.6 per hour.

Account Manager

Sarasota, FL • On-site

Avanti Strategic Group
See more jobs at Avanti Strategic Groupexternal

Other

This job post has expired today. Applications are no longer accepted.

Job description

Landscape Maintenance Account Manager

Our client, a fast-growing Commercial Landscape Maintenance company serving the Sarasota, FL and Longboat Key area, is looking for a Landscape Maintenance Account Manager to join their team at their Sarasota Office. This is an exciting opportunity with a company that values long-term client relationships, high-quality service, and growth through enhancements. The role offers a competitive base salary, commission on ancillary enhancement sales and a company-provided vehicle.

Position Summary: Our client is seeking a skilled Landscape Maintenance Account Manager who can combine strong client relationship skills, operational knowledge, and consultative sales expertise. This individual will oversee a portfolio of accounts in the Sarasota and Long Boat Key area, focusing on customer satisfaction, retention, and enhancement sales opportunities.

Key Responsibilities:

  • Client Relationship Management: Serve as the primary point of contact for clients. Conduct property walk-throughs, site inspections, and regular client meetings. Build strong, trust-based relationships through proactive communication.
  • Operations Oversight: Coordinate and oversee maintenance crews, ensuring services meet client standards. Monitor landscape conditions, address service issues, and recommend improvements.
  • Enhancement & Ancillary Sales: Identify and propose landscape enhancements and ancillary services tailored to client needs. Drive revenue growth through consultative sales while maintaining client satisfaction.
  • Client Retention & Account Growth: Focus on retention and satisfaction, with scheduled visits and consistent follow-up. Build loyalty through excellent service and long-term account management.
  • Administration & Reporting: Manage account budgets, prepare proposals, and maintain accurate records. Track client interactions, enhancement proposals, and retention metrics.
  • Safety & Compliance: Ensure crews follow company safety standards. Safely operate and maintain a company-provided vehicle for site visits.

Skills & Qualifications: 3+ years of experience in landscape maintenance, account management, or a related role. Strong organizational, scheduling, and time-management skills. Excellent communication and client service skills (verbal and written). Proven consultative sales ability with experience in upselling enhancements. Basic knowledge of budgeting, proposals, and account planning. Ability to travel daily to client sites in the Palm Beach County area. Valid driver's license with clean driving record (company vehicle provided). Bonus: Familiarity with landscape management software like Aspire, CRM tools, or industry certifications (e.g., CLP).

Compensation & Benefits: Competitive base salary. Commission on enhancement sales. Company-provided vehicle. Additional benefits package available (See below) Why This Opportunity? Work with a fast-growing High Tech landscape group. Blend client relationships, operational oversight, and sales growth. Be rewarded for both enhancement sales and client retention. Work with a Leadership Team that cares about their people and wants to see them grow with the company.

Apply