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Retail Tech Jobs (NOW HIRING)

Cavender's

IT Director, Retail Technology

Tyler, TX · On-site

Overview Cavender's, the leading retailer in the Western and workwear industry, is seeking an experienced and strategic IT Director, Retail Technology to lead the vision, delivery, and optimization ...

Cavender's

IT Director, Retail Technology

Dallas, TX · On-site

Overview Cavender's, the leading retailer in the Western and workwear industry, is seeking an experienced and strategic IT Director, Retail Technology to lead the vision, delivery, and optimization ...

Cavender's

IT Director, Retail Technology

Tyler, TX

Overview Cavender's, the leading retailer in the Western and workwear industry, is seeking an experienced and strategic IT Director, Retail Technology to lead the vision, delivery, and optimization ...

Bass Pro Shops

Engineer- Retail Technology

Springfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Engineer - Retail Technology is responsible for the planning and engineering of an organization's systems infrastructure. This includes the implementation and design of hardware and software and ...

LMI

Retail Technology Modernization SME

Washington, DC · On-site

Overview LMI is seeking a Retail Technology Modernization Specialist with deep experience in retail and logistics technology ecosystems to support a major retail transformation initiative. This role ...

LMI

Retail Technology Modernization SME

Overview LMI is seeking a Retail Technology Modernization Specialist with deep experience in retail and logistics technology ecosystems to support a major retail transformation initiative. This role ...

LMI

Retail Technology Modernization SME

Overview LMI is seeking a Retail Technology Modernization Specialist with deep experience in retail and logistics technology ecosystems to support a major retail transformation initiative. This role ...

LMI

Overview LMI is seeking a Retail Technology Modernization Specialist with deep experience in retail and logistics technology ecosystems to support a major retail transformation initiative. This role ...

Office Depot

Senior Manager, Retail Technology

Austin, TX

$107K - $147K/yr

  • Retirement

Austin, TX 78729 The Senior Manager, Retail Technology leads the design, delivery, and support of software systems and supporting infrastructure that power retail operations - e-commerce, point-of ...

Bluemercury

Oracle Retail Tech Lead

Edina, MN · On-site

$108K - $180K/yr

Proven ability to manage and govern technology vendor delivery across implementation and support lifecycles. * Expertise in managing production support, performance tuning, and Oracle Retail ...

Bluemercury

Oracle Retail Tech Lead

Edina, MN

Proven ability to manage and govern technology vendor delivery across implementation and support lifecycles. * Expertise in managing production support, performance tuning, and Oracle Retail ...

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Retail Tech information

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How much do retail tech jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for retail tech in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.63 per hour, depending on experience, location, and employer.

What is retail tech?

Retail Tech refers to the use of technology solutions and digital tools within the retail industry to improve operations, enhance customer experiences, and increase sales. This includes technologies like point-of-sale (POS) systems, e-commerce platforms, inventory management software, mobile payment solutions, and customer analytics tools. Retail Tech helps retailers streamline their business processes, personalize marketing, and adapt to changing consumer behaviors. As the retail landscape evolves, adopting the latest tech is crucial for staying competitive and meeting customer expectations.

What are some common challenges retail tech professionals face when implementing new technologies in stores?

Retail tech professionals often encounter challenges such as integrating new systems with existing legacy infrastructure, ensuring minimal disruption to daily store operations, and training staff on updated tools. Additionally, balancing customer data privacy with the use of advanced analytics can be complex. Successful professionals collaborate closely with store managers and IT teams to address these hurdles, ensuring smooth adoption and ongoing support for new technologies.

What is the difference between Retail Tech vs Retail Associate?

AspectRetail Tech

Required CredentialsTechnical certifications, knowledge of retail systems
Work EnvironmentTechnology-focused, often in stores or offices
Employer & Industry UsageRetail companies, tech firms supporting retail
Common Search & ComparisonTechnical roles supporting retail operations

Retail Tech roles focus on implementing, maintaining, and improving retail technology systems, requiring technical skills and certifications. Retail Associates primarily handle customer service and sales on the shop floor. While Retail Associates work directly with customers, Retail Tech professionals support the infrastructure behind retail operations. Both roles are essential in the retail industry but differ significantly in responsibilities and skill requirements.

What are the key skills and qualifications needed to thrive as a retail tech?

To thrive as a Retail Tech, you need a solid understanding of retail operations, IT troubleshooting, and point-of-sale (POS) systems, often supported by relevant certifications or experience in technology support. Familiarity with retail-specific software, hardware maintenance, and ticketing systems like ServiceNow is typically required. Strong problem-solving skills, clear communication, and customer service orientation help Retail Techs excel in fast-paced environments. These skills ensure smooth retail operations, minimize downtime, and enhance the overall customer experience.
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What cities are hiring for Retail Tech jobs?

Cities with the most Retail Tech job openings:

What states have the most Retail Tech jobs?

States with the most job openings for Retail Tech jobs include:

What job categories do people searching Retail Tech jobs look for?

The top searched job categories for Retail Tech jobs are:

Retail Tech jobs near you
Infographic showing various Retail Tech job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

IT Director, Retail Technology

Cavender's

Tyler, TX • On-site

Full-time

Re-posted 6 days ago

Cavender's rating

4.6

Company rating: 4.6 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

99th of 104 rated fashion retailers

Job description

Overview
Cavender's, the leading retailer in the Western and workwear industry, is seeking an experienced and strategic IT Director, Retail Technology to lead the vision, delivery, and optimization of the company's retail and enterprise technology portfolio. Reporting to the Chief Information Officer, this role is responsible for technology solutions that support store operations, omnichannel commerce, customer engagement, supply chain execution, and enterprise business processes, including Microsoft Dynamics 365 Finance & Operations, Point of Sale systems, payment technologies, loyalty platforms, and critical business integrations. The IT Director, Retail Technology partners closely with executive leadership, business stakeholders, technology vendors, and managed service providers to align technology investments with organizational objectives, drive digital transformation initiatives, improve operational efficiency, enhance the customer experience, and ensure reliable, scalable technology solutions that support Cavender's continued growth.
Duties and Responsibilities
Retail Technology & Store Operations
  • Own all technology supporting retail store operations including Point of Sale (POS), payment terminals, back-office systems, inventory management, receiving, fulfillment, and store productivity solutions.
  • Develop technology roadmaps that improve store associate efficiency and enhance the customer experience.
  • Lead new store technology deployments, hardware refresh initiatives, and retail technology modernization efforts.

Warehouse Management Systems & Distribution Operations
  • Provide leadership for warehouse management systems and related technologies supporting distribution center operations, including inventory control, receiving, replenishment, picking, packing, shipping, returns, and cycle counting.
  • Partner with Supply Chain, Distribution Center leadership, Store Operations, eCommerce, and Finance teams to align warehouse technology capabilities with operational goals, fulfillment needs, and business growth.
  • Oversee integrations between warehouse management systems, Microsoft Dynamics 365 Finance & Operations, eCommerce platforms, order management systems, parcel carriers, inventory systems, and reporting platforms.
  • Drive technology initiatives that improve inventory accuracy, fulfillment speed, labor efficiency, shipment visibility, exception management, and overall distribution center performance.

Omnichannel Commerce & Customer Experience
  • Partner with eCommerce and Marketing teams to support omnichannel customer journeys.
  • Oversee integrations between eCommerce platforms, order management systems, loyalty solutions, customer engagement platforms, and enterprise applications.
  • Drive initiatives that improve customer acquisition, retention, loyalty, and digital engagement.

Payments & Financial Technology
  • Lead payment technology strategy including card processing, payment terminals, digital wallets, Buy Now Pay Later solutions, gift card platforms, and payment security.
  • Lead fraud prevention and payment security initiatives, partnering with Finance, Loss Prevention, and third-party providers to identify emerging risks, implement controls, reduce fraud exposure, and protect both company assets and customer transactions across all sales channels.
  • Partner with Finance to optimize payment processing costs and improve customer payment experiences.

Enterprise Applications & Business Systems
  • Provide leadership for enterprise business applications supporting Retail, Supply Chain, Distribution, Finance, Customer Service, and Corporate Operations.
  • Establish application governance standards, release management processes, and technology roadmaps.

Vendor & Managed Services Governance
  • Manage relationships with strategic technology vendors, implementation partners, and managed service providers.
  • Establish service level expectations and accountability measures to ensure high-quality technology support and delivery.

Security, Compliance & IT Controls
  • Partner with Information Security, Internal Audit, and Finance teams to ensure compliance with SOX, PCI, and internal control requirements.
  • Oversee user access governance, segregation of duties reviews, change management processes, and application security controls.

Data & Business Process Optimization
  • Lead continuous improvement initiatives focused on process automation, data quality, system performance, and operational efficiency.
  • Drive data governance initiatives that improve reporting accuracy, business insights, and decision-making capabilities.

Qualifications and Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 10+ years of experience in IT, with at least 5 years in a leadership role.
  • Demonstrated experience leading technology strategy, application delivery, and operational support within a retail, distribution, logistics, or omnichannel environment.
  • Experience managing complex system integrations between enterprise applications, eCommerce platforms, third-party service providers, payment processors, logistics providers, and customer engagement solutions.
  • Proven success leading digital transformation initiatives, business process optimization efforts, and large-scale technology implementations.
  • Experience developing and executing technology roadmaps aligned with business objectives and organizational growth strategies.
  • Strong understanding of retail operations, inventory management, supply chain processes, customer experience technologies, and omnichannel commerce.
  • Experience managing technology vendors, managed service providers, implementation partners, and strategic technology relationships.
  • Knowledge of IT governance, security controls, compliance requirements, disaster recovery planning, and risk management best practices.
  • Proven ability to lead cross-functional teams, manage competing priorities, and deliver complex projects on time and within budget.
  • Excellent communication, presentation, and stakeholder management skills, with the ability to translate technical concepts into business value for executive and operational audiences.
  • Strong analytical, problem-solving, and decision-making skills with a focus on continuous improvement and operational excellence.

Technical Skills
  • Understanding of retail POS architecture, store systems, payment terminals, receipt printers, scanners, cash drawers, mobile devices, back-office systems, and store network dependencies.
  • Experience with payment technologies, including payment gateways, processors, card-present and card-not-present transactions, tokenization, digital wallets, gift cards, fraud tools, chargebacks, reconciliation, and PCI compliance.
  • Experience with system integration methods, including APIs, middleware, EDI, batch processing, file-based integrations, event-driven integrations, web services, and third-party connectors.
  • Familiarity with Microsoft Azure, cloud-hosted applications, identity management, monitoring, application environments, and cloud integration concepts.
  • Experience with SQL, relational databases, reporting tools, data validation, data mapping, and troubleshooting data issues across enterprise applications.
  • Knowledge of application lifecycle management, including requirements gathering, solution design, configuration, development coordination, testing, deployment, release management, and support transition.
  • Familiarity with IT service management tools and practices, including incident management, problem management, change management, request management, knowledge management, and service level reporting.
  • Experience with project management and delivery tools, such as Jira, Azure DevOps, Microsoft Project, Smartsheet, ServiceNow, or similar platforms.
  • Ability to troubleshoot complex business and technical issues across applications, integrations, data flows, vendors, infrastructure, and operational processes.
  • Strong understanding of security and access controls, including role-based access, segregation of duties, audit logging, privileged access, and application security governance.
  • Familiarity with retail analytics, reporting, master data, inventory data, sales data, customer data, and operational dashboards.
  • Ability to evaluate technical designs, vendor proposals, architecture decisions, support models, and technology roadmaps

Preferred Skills
  • Expertise in Microsoft Dynamics 365 Finance & Operations, particularly in Commerce and Supply Chain Management modules, and CE modules, particularly Sales Professional and Contact Center.
  • Knowledge of project management, service management, and software delivery methodologies, including Agile, Waterfall, ITIL, and change management best practices.
  • Experience using industry accepted project management tools.

Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.
Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (844) 283 - 8423 or visit your nearest Cavender's store.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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