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Retail Tech Jobs in Illinois (NOW HIRING)

24 Seven Talent

Retail Project Manager

Chicago, IL · On-site

$45 - $50/hr

Our client, a leader in the retail/tech space, is looking to bring on a freelance Project Manager with Retail/Event experience. Role is set to start early August, through end of year. Role is onsite ...

24 Seven Talent

Retail Project Manager

Chicago, IL · On-site

$45 - $50/hr

Our client, a leader in the retail/tech space, is looking to bring on a freelance Project Manager with Retail/Event experience. Role is set to start early August, through end of year. Role is onsite ...

Peter Millar

Retail Sales Associate

Wilmette, IL · On-site

$22/hr

Retail Sales Associate It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Peter Millar was founded ...

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Retail Tech information

See Illinois salary details

$11

$18

$28

How much do retail tech jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for retail tech in Illinois is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.96 per hour, depending on experience, location, and employer.

What is retail tech?

Retail Tech refers to the use of technology solutions and digital tools within the retail industry to improve operations, enhance customer experiences, and increase sales. This includes technologies like point-of-sale (POS) systems, e-commerce platforms, inventory management software, mobile payment solutions, and customer analytics tools. Retail Tech helps retailers streamline their business processes, personalize marketing, and adapt to changing consumer behaviors. As the retail landscape evolves, adopting the latest tech is crucial for staying competitive and meeting customer expectations.

What are the key skills and qualifications needed to thrive as a retail tech?

To thrive as a Retail Tech, you need a solid understanding of retail operations, IT troubleshooting, and point-of-sale (POS) systems, often supported by relevant certifications or experience in technology support. Familiarity with retail-specific software, hardware maintenance, and ticketing systems like ServiceNow is typically required. Strong problem-solving skills, clear communication, and customer service orientation help Retail Techs excel in fast-paced environments. These skills ensure smooth retail operations, minimize downtime, and enhance the overall customer experience.

What are some common challenges retail tech professionals face when implementing new technologies in stores?

Retail tech professionals often encounter challenges such as integrating new systems with existing legacy infrastructure, ensuring minimal disruption to daily store operations, and training staff on updated tools. Additionally, balancing customer data privacy with the use of advanced analytics can be complex. Successful professionals collaborate closely with store managers and IT teams to address these hurdles, ensuring smooth adoption and ongoing support for new technologies.

What is the difference between Retail Tech vs Retail Associate?

AspectRetail Tech

Required CredentialsTechnical certifications, knowledge of retail systems
Work EnvironmentTechnology-focused, often in stores or offices
Employer & Industry UsageRetail companies, tech firms supporting retail
Common Search & ComparisonTechnical roles supporting retail operations

Retail Tech roles focus on implementing, maintaining, and improving retail technology systems, requiring technical skills and certifications. Retail Associates primarily handle customer service and sales on the shop floor. While Retail Associates work directly with customers, Retail Tech professionals support the infrastructure behind retail operations. Both roles are essential in the retail industry but differ significantly in responsibilities and skill requirements.

What are popular job titles related to Retail Tech jobs in Illinois?

For Retail Tech jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Retail Tech jobs in Illinois look for?

The top searched job categories for Retail Tech jobs in Illinois are:

Retail Tech jobs near you
Infographic showing various Retail Tech job openings in Illinois as of August 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,689 per year, or $18.6 per hour.

Director of IT - Retail AI Applications and DevOps

Addison Group

Chicago, IL • On-site

$160K - $190K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Title: Director of Information Technology - Retail AI Applications and DevOps

Location: Chicago, IL (Onsite)

Salary Range: $160,000 – $190,000 / year + 10-15% Bonus

Benefits: This role is eligible for medical, dental, vision, 401(k) and PTO.

Must be authorized to working in the United States. This position is not eligible for sponsorship.

A growing omnichannel retailer is conducting a confidential search for a Director of Information Technology to lead its technology organization and help redefine how AI and technology are used across the business.

This is not a traditional IT Director position focused primarily on administration and keeping systems running.

We are looking for a builder, operator and business problem solver who can own the technology environment while working directly with business leaders to identify problems and rapidly deliver solutions.

The successful candidate will own IT strategy, AI adoption, cybersecurity, infrastructure, business applications, vendor relationships and a lean internal technology team supporting both corporate operations and a multi-location retail environment.

What You'll Own:

  • Develop and execute the company's IT and AI roadmap
  • Drive practical adoption of generative AI across business functions
  • Personally identify, prototype and deploy AI-enabled workflows
  • Own cybersecurity, infrastructure, identity and network operations
  • Support technology across corporate and retail locations
  • Oversee Microsoft/Azure, Google Workspace and Cisco Meraki environments
  • Partner with business leaders on ERP, e-commerce, POS and other critical applications
  • Lead technology vendor negotiations and rationalize technology spend
  • Develop a lean, high-performing IT organization
  • Translate technical decisions into clear business outcomes

What We're Looking For:

  • Retail technology experience is required
  • Progressive IT leadership experience within a multi-location environment
  • Strong preference for candidates who have demonstrated meaningful career progression within an organization
  • Hands-on experience using modern generative AI tools and shipping AI-enabled workflows
  • Strong cybersecurity, infrastructure and cloud foundation
  • Experience with Cisco Meraki and Microsoft/Azure environments
  • Excellent technology vendor management and negotiation experience
  • Exposure to NetSuite, Shopify, retail POS or similar platforms is highly desirable
  • High-energy, highly communicative leadership style
  • Bachelor's Degree required

This opportunity is particularly compelling for an accomplished IT Manager or Senior Manager who is ready to step into a Director role with broad ownership and direct access to executive leadership.

Candidates should be prepared to discuss an AI-enabled workflow they personally shipped as well as a technology vendor negotiation that produced a meaningful business outcome.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.