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Retail Tech Jobs in Illinois (NOW HIRING)

Asurion

Retail Technician

Matteson, IL · On-site

$18.70/hr

Retail Sales Technician Matteson, IL 18.70+ unlimited sales bonus potential Retail Sales Technician ... No formal tech experience? No problem. We provide high-quality paid training that'll have you ...

New

Asurion

Retail Technician

Matteson, IL · On-site

$18.70/hr

Retail Sales Technician Matteson, IL 18.70+ unlimited sales bonus potential Retail Sales Technician ... No formal tech experience? No problem. We provide high-quality paid training that'll have you ...

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All JobsRetail Tech JobsRetail Tech Jobs in Illinois

Retail Tech information

See Illinois salary details

$11

$18

$28

How much do retail tech jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for retail tech in Illinois is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.96 per hour, depending on experience, location, and employer.

What is retail tech?

Retail Tech refers to the use of technology solutions and digital tools within the retail industry to improve operations, enhance customer experiences, and increase sales. This includes technologies like point-of-sale (POS) systems, e-commerce platforms, inventory management software, mobile payment solutions, and customer analytics tools. Retail Tech helps retailers streamline their business processes, personalize marketing, and adapt to changing consumer behaviors. As the retail landscape evolves, adopting the latest tech is crucial for staying competitive and meeting customer expectations.

What are some common challenges retail tech professionals face when implementing new technologies in stores?

Retail tech professionals often encounter challenges such as integrating new systems with existing legacy infrastructure, ensuring minimal disruption to daily store operations, and training staff on updated tools. Additionally, balancing customer data privacy with the use of advanced analytics can be complex. Successful professionals collaborate closely with store managers and IT teams to address these hurdles, ensuring smooth adoption and ongoing support for new technologies.

What is the difference between Retail Tech vs Retail Associate?

AspectRetail Tech

Required CredentialsTechnical certifications, knowledge of retail systems
Work EnvironmentTechnology-focused, often in stores or offices
Employer & Industry UsageRetail companies, tech firms supporting retail
Common Search & ComparisonTechnical roles supporting retail operations

Retail Tech roles focus on implementing, maintaining, and improving retail technology systems, requiring technical skills and certifications. Retail Associates primarily handle customer service and sales on the shop floor. While Retail Associates work directly with customers, Retail Tech professionals support the infrastructure behind retail operations. Both roles are essential in the retail industry but differ significantly in responsibilities and skill requirements.

What are the key skills and qualifications needed to thrive as a retail tech?

To thrive as a Retail Tech, you need a solid understanding of retail operations, IT troubleshooting, and point-of-sale (POS) systems, often supported by relevant certifications or experience in technology support. Familiarity with retail-specific software, hardware maintenance, and ticketing systems like ServiceNow is typically required. Strong problem-solving skills, clear communication, and customer service orientation help Retail Techs excel in fast-paced environments. These skills ensure smooth retail operations, minimize downtime, and enhance the overall customer experience.

What are popular job titles related to Retail Tech jobs in Illinois?

For Retail Tech jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Retail Tech jobs in Illinois look for?

The top searched job categories for Retail Tech jobs in Illinois are:

Retail Tech jobs near you
Infographic showing various Retail Tech job openings in Illinois as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,689 per year, or $18.6 per hour.

Retail Technician

Asurion

Matteson, IL • On-site

$18.70/hr

Full-time

Medical, Life, Retirement

Posted 3 days ago

New

Asurion rating

7.2

Company rating: 7.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

137th of 224 rated it services

Job description

Retail Sales Technician
Matteson, IL
18.70+ unlimited sales bonus potential
Retail Sales Technician at uBreakiFix - the job that introduces techies to the world of customer service. We're hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. You should know - this isn't your average retail or sales job. This is the job where your knack for fidgeting with gadgets, and ability to connect with people take your career in tech to the next level.
What's in it for you:
  • Starting Pay: $18.70 per hour + earn unlimited sales incentives. (Real-life - employees earn on average $542/month additional)
  • Benefits that take care of you: A comprehensive benefits package including health insurance, retirement plans, and employee discounts.
  • Tech-out at a higher-level. No formal tech experience? No problem. We provide high-quality paid training that'll have you feeling like a tech wizard in no time
  • At uBreakiFix, we offer resources, training, and opportunities to elevate your career and support your personal and professional goals.

What's expected of you:
  • You will be the welcoming face at our uBreakiFix store, providing personalized and human-centric experiences to our customers.
  • Utilize your communication skills to enrich the customer experience while leveraging our Serve, Solve, Sell™ technique and upsell Asurion's products & services. You'll be working towards achievable sales goals.
  • Dive into tech repair tasks with enthusiasm, learning specifics as you go to assist with diagnostics, troubleshooting and repairing customer electronic devices.
  • Support the dynamic needs of a retail store environment as a team player and support the surrounding market based on business needs.
  • Your multitasking abilities will help you navigate the intersection of retail, tech, and sales seamlessly.

To be successful at uBreakiFix, you'll bring:
  • Previous experience in customer service or retail sales - at least 1 year.
  • A natural ability to connect with customers, making them feel heard, valued, and cared for.
  • A basic knowledge of electronic devices (nice to have, not required).
  • Flexibility to work retail store hours and the ability to multitask easily.

Get to know us:
At Asurion, we're all about making tech less scary and more useful. We started with cellphone insurance-remember when losing your phone was the worst? Now, we handle everything from tablets to video doorbells. With loads of experts and a top-notch supply chain, we've helped millions. Whether it's setup, fixes, or replacements, we've got your tech covered. #INDSTORES

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