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Retail Store Jobs in Washington (NOW HIRING)

GOAT USA INC

Retail Store Associate

Annapolis, MD · On-site

$15/hr

As a Retail Store Associate, you'll be the face of GOAT USA, helping customers find the perfect items, creating an unforgettable shopping experience, and driving sales. You'll gain valuable skills in ...

AT&T

Retail Store Manager

Washington, DC

$55K - $82K/yr

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

Sun Com Mobile

Retail Store Manager

Hyattsville, MD · On-site

$40K - $50K/yr

We are seeking a Retail Store Manager to join our team! You will be responsible for the sale of Wireless Devices, Accessories, and Service Plans in a retail setting in partnership with Cricket ...

Sun Com Mobile

Retail Store Manager

Oxon Hill, MD · On-site

$40K - $50K/yr

We are seeking a Retail Store Manager to join our team! You will be responsible for the sale of Wireless Devices, Accessories, and Service Plans in a retail setting in partnership with Cricket ...

Ollie's

Retail Store Manager

Manassas, VA

$62K - $68K/hr

An Ollie's Retail Store Manager provides the leadership for the successful operation of the entire store. Our Retail Store Managers build and lead Associate teams who are passionate about ...

Savers/Value Village

Retail Store Associate

Laurel, MD

$16 - $21.08/hr

Retail Store Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

Savers - US

Retail Store Associate

Laurel, MD · On-site

$15.25 - $17.50/hr

Retail Store Associate Pay Range: Our starting pay ranges from 16.00 to 21.08 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

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Retail Store information

See Washington salary details

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How much do retail store jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for retail store in Washington is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.04 per hour, depending on experience, location, and employer.

What kind of jobs are there in retail store?

Retail stores offer a variety of jobs including sales associates, cashiers, stock clerks, customer service representatives, and managers. These roles often require good communication skills, familiarity with point-of-sale systems, and the ability to work flexible hours, including evenings and weekends.

What is the difference between Retail Store vs Retail Associate?

AspectRetail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentPhysical retail locations, customer-facingPhysical retail locations, customer-facing
Employer & Industry UsageRetail chains, department stores, specialty shopsRetail chains, department stores, specialty shops
Common Search & ComparisonFocuses on the overall retail store operationsFocuses on individual employee roles within retail stores

Retail Store refers to the physical location or business as a whole, encompassing management and operations. Retail Associate is a specific role within the retail store, primarily involving customer service and sales. While both roles work in retail environments, the retail store is the business entity, and the retail associate is an employee role within that environment.

What is a retail store?

A retail store is a business establishment where products are sold directly to consumers for personal or household use. These stores can range from small local shops to large chains and department stores, offering goods such as clothing, electronics, groceries, and more. Retail stores may operate in physical locations, online, or both, and focus on providing customers with a convenient shopping experience. The primary goal of a retail store is to meet customer needs while generating sales and profit for the business.

What are the key skills and qualifications needed to thrive as a retail store associate, and why are they important?

To thrive as a Retail Store Associate, you need strong customer service skills, basic sales knowledge, and, typically, a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is essential. Excellent communication, teamwork, and problem-solving abilities help associates connect with customers and support smooth store operations. These skills ensure customer satisfaction, efficient transactions, and a positive retail environment that drives sales.

What are the different roles in a retail store?

Depending on the size of the retail store, different job positions may be present. The most common is the sales associate, whose responsibilities include greeting customers, ringing up purchases, and performing basic cleaning duties. Merchandisers or stockers, if the store is large enough, do not spend time at the register, but instead stock merchandise and set shelf displays. Security personnel or asset protection officers patrol the store to curtail shoplifting. Management, meanwhile, oversees the other workers and ensures they are performing their jobs. They also organize and plan shift schedules.

What jobs do you do in retail store?

In a retail store, common jobs include sales associate, cashier, stock clerk, and customer service representative. These roles involve assisting customers, managing inventory, operating cash registers, and maintaining store cleanliness, often requiring good communication skills and familiarity with point-of-sale systems.

What are some common challenges faced by employees working in a retail store, and how can they be managed?

Retail store employees often encounter challenges such as managing high customer volumes during peak hours, handling difficult customer interactions, and adapting to frequent changes in inventory or promotions. To manage these, strong communication skills, patience, and adaptability are essential. Many retail stores provide training and clear protocols to handle customer complaints and encourage teamwork, which helps employees navigate busy or stressful periods effectively. Additionally, staying organized and being proactive about learning new products or store procedures can greatly enhance performance and reduce on-the-job stress.
More about Retail Store jobs
What are the most commonly searched types of Retail Store jobs in Washington? The most popular types of Retail Store jobs in Washington are:
What are popular job titles related to Retail Store jobs in Washington? For Retail Store jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Retail Store jobs in Washington look for? The top searched job categories for Retail Store jobs in Washington are:
What cities in Washington are hiring for Retail Store jobs? Cities in Washington with the most Retail Store job openings:
Retail Store jobs near you
Infographic showing various Retail Store job openings in Washington as of July 2026, with employment types broken down into 68% Full Time, 28% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,159 per year, or $17.9 per hour.

Retail Store Manager

GOODWILL IND OF THE CHESAPEAKE INC

Millersville, MD • On-site

$54K - $62K/yr

Full-time

Posted 10 days ago

Job description


Retail Store Manager

???? $54,198 – $62,720 annually
???? Full-Time Leadership Role

Goodwill Industries of the Chesapeake is seeking an experienced Retail Store Manager to lead operations of a high‑volume Band 3 store with annual sales between $1.0M and $1.49M.

This role is responsible for full store performance, team leadership, production execution, and community impact while advancing Goodwill’s mission.

What You’ll Be Responsible For

Store Operations & Performance

  • Lead daily operations of a high‑volume retail store
  • Achieve budgeted sales, production, and expense control goals
  • Oversee donation processing for resale and salvage
  • Ensure timely production flow to the sales floor
  • Maintain pricing, grading, and quality standards
  • Partner with Recycling Center and Retail Operations teams
  • Execute merchandising standards, colorization, and seasonal displays
  • Handle cash reconciliation, deposits, and required reporting
  • Investigate and address security, safety, and risk concerns
  • Communicate regularly with Regional Director regarding store performance

People & Team Leadership

  • Hire, train, coach, and manage a team of 12–25 employees
  • Conduct performance management, discipline, and terminations in partnership with HR
  • Build schedules and assign coverage to maximize efficiency
  • Process and approve payroll accurately and timely
  • Conduct monthly staff meetings and promote engagement
  • Foster a culture of accountability, customer service, and mission alignment

Schedule & Availability

  • Full-time leadership schedule
  • Weekend availability (Saturday and Sunday) required
  • Reliable transportation required for scheduled shifts

Qualifications

  • High school diploma or equivalent required
  • Three years of retail or related management experience at the Store Manager level or higher
    • Goodwill retail management experience may substitute
    • Advanced education may substitute for experience
  • Valid driver’s license, vehicle insurance, and access to a personal vehicle

Employment is contingent on successful completion of a criminal background check.

Knowledge, Skills & Abilities

  • Retail leadership in high‑volume environments
  • Financial acumen (sales, margins, expense control)
  • Strong merchandising and marketing skills
  • Conflict resolution and sound judgment
  • Ability to lead diverse teams and communicate effectively
  • Working knowledge of Microsoft Word, Excel, and basic internet tools

Physical Requirements

  • Lift up to 50 lbs (frequent lifting up to 25 lbs)
  • Stand, walk, bend, reach, and use hands throughout shift
  • Medium physical demand work environment
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

  • Up to 25% travel related to banking, operational needs, meetings, or special assignments
  • Access to a personal vehicle required

Why Lead at Goodwill?

Goodwill Industries of the Chesapeake offers competitive compensation, leadership autonomy, and the opportunity to manage a mission‑driven business that directly supports workforce development and community programs.

???? Learn more about benefits and careers:
https://goodwillches.org/about-us/goodwill-careers/

EOE/MFDV Including Disability/Vets