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Retail Operations Project Manager Jobs in Springfield, MO

Retail Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.

Retail Operations Lead

Springfield, MO · On-site

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead

Springfield, MO · On-site

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead

Springfield, MO · On-site

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead

Springfield, MO · On-site

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead

Springfield, MO

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead

Springfield, MO · On-site

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead

Springfield, MO · On-site

$15.76 - $23.76/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead

Springfield, MO

$14.50 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Collaborate with experienced engineering and operations professionals * Grow your career in an ... Manage project schedules, budgets, forecasting, and change control * Coordinate engineering ...

Collaborate with experienced engineering and operations professionals * Grow your career in an ... Manage project schedules, budgets, forecasting, and change control * Coordinate engineering ...

Collaborate with experienced engineering and operations professionals * Grow your career in an ... Manage project schedules, budgets, forecasting, and change control * Coordinate engineering ...

Project Manager, Onsite

Springfield, MO · On-site

$89K - $106K/yr

The primary purpose of the Project Manager role is to lead, oversee and ensure the successful ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...

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Showing results 1-20

Retail Operations Project Manager information

See Springfield, MO salary details

$31.8K

$82.6K

$141.4K

How much do retail operations project manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for retail operations project manager in Springfield, MO is $82,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $105,500.00 per year, depending on experience, location, and employer.

What is the difference between Retail Operations Project Manager vs Retail Store Manager?

AspectRetail Operations Project ManagerRetail Store Manager
Primary FocusOverseeing retail projects, process improvements, and operational initiativesManaging daily store operations and staff
Required SkillsProject management, process optimization, cross-functional coordinationCustomer service, team leadership, sales management
Work EnvironmentCorporate offices, project sites, retail chainsRetail store floor, customer interactions
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but retail management certifications are common

The Retail Operations Project Manager focuses on implementing projects and improving retail processes across multiple locations, often working in corporate settings. In contrast, the Retail Store Manager handles daily store operations and staff management. Both roles require strong organizational skills, but their scope and responsibilities differ significantly.

What are some typical challenges a retail operations project manager may encounter when implementing new processes across multiple store locations?

A Retail Operations Project Manager often faces challenges such as coordinating communication across diverse store teams, ensuring consistent adoption of new processes, and managing tight deadlines while minimizing disruption to daily operations. Balancing the unique needs of each location with standardized company goals can also be complex. Effective project managers proactively address these issues through clear planning, regular training sessions, and by fostering strong relationships between corporate, regional, and store-level staff.

What are the key skills and qualifications needed to thrive as a retail operations project manager, and why are they important?

To thrive as a Retail Operations Project Manager, you need expertise in project management, retail operations, and analytical problem-solving, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management software (such as Asana or Microsoft Project), POS systems, and advanced Excel skills is typically required. Strong communication, leadership, and organizational skills help you manage cross-functional teams and drive project success. These competencies ensure efficient rollout of retail initiatives, alignment with business objectives, and consistent operational improvements across store locations.

What is a retail operations project manager?

Retail Operations Project Managers are professionals responsible for overseeing and coordinating projects that improve the efficiency and effectiveness of retail operations. They manage initiatives such as store openings, process improvements, technology implementations, and inventory optimization. Their role involves collaborating with cross-functional teams, setting project timelines, allocating resources, and ensuring projects are completed on schedule and within budget. They play a crucial role in driving operational excellence and enhancing the customer experience in the retail environment.
What are popular job titles related to Retail Operations Project Manager jobs in Springfield, MO? For Retail Operations Project Manager jobs in Springfield, MO, the most frequently searched job titles are:
What cities near Springfield, MO are hiring for Retail Operations Project Manager jobs? Cities near Springfield, MO with the most Retail Operations Project Manager job openings:
Infographic showing various Retail Operations Project Manager job openings in Springfield, MO as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $82,579 per year, or $39.7 per hour.

Retail Operations Manager

SSA Group

Springfield, MO • On-site

$54K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

506th of 732 rated retailers


Job description

SSA Group at Wonders of Wildlife is looking for a talented Retail Operations Manager to join our team!
All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.
Retail Operations Manager
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Retail Operations Manager
Reports to: General Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your department's team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.
  • Builds & develops department's leadership team, pushing for innovative performance, leadership through positive coaching and challenging.
  • Develop training programs to train, motivate, and mentor employees.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures
  • Maintain a strong positive relationship with the client.
  • Maintain communication with the buyer and vendors.
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Set expectations for department under EXTRA Guest Service.
  • Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary.
  • Manage POS and back-end data system.
  • Oversee proper logistics of product distribution among all shop(s) and/or carts.
  • Oversee cleanliness of all shop(s) and displays.
  • Ensure all cash handling procedures are in effect at all times.
  • Ensure all company merchandise presentation standards are met to maximize sales. Merchandise product to maximize sales.
  • Ensure sales are maximized through having the right product and communicating inventory opportunities to the Retail Operations Manager and Buyer.
  • Oversee stock and display product in shops. Oversee completion of daily "Shop List" as necessary.
  • Facilitate the maintenance and repair of the retail facility and equipment as necessary.
  • Develop warehousing plan to assure easy access and accountability of merchandise.
  • Ensure deliveries of merchandise are received and processed.
  • Oversee inventory of product and place orders as needed in conjunction with your buyer.
  • Manage all operational functions of the Retail Department; inclusive of inventory process as set by business standard.
  • Process invoices so that all vendors are paid within terms.
  • Merchandise product to maximize sales.
  • Report daily, weekly, and monthly sales through an internal Ledger.
  • Increase sales by promotion items or suggestive selling and instill this within all staff members.
  • Prepare operational reports and analyses setting forth progress, trends and make appropriate recommendations.
  • Analyze sales and inventory to maximize opportunities.
  • Manage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
  • Schedule appropriate staff levels in accordance with budget and business forecast.
  • Set precedent to achieve Sales, Per Cap & Controllable Budget.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager, Buyer and HQ personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, merchandising, analytical, planning and leadership skills.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stay in one place for extended periods and to move and handle boxes (10-35lbs) as necessary to operation.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • Three to Five years in retail operations management.
  • All education backgrounds eligible, must be 18 years or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
Compensation and Benefits
  • Full-Time, Exempt
  • $75 monthly cell phone stipend
  • Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
  • Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event.
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family's serious medical conditions.
  • Up to 5 days Paid Bereavement Leave
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
    • Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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