Retail Operations Project Manager Jobs in Utah (NOW HIRING)

Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.

We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.

At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day.

So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible.

Let’s make.

We are seeking a highly organized and motivated Marketing Operations Project Manager to drive operational excellence for our global Marketing efforts across product launches. This role is responsible for orchestrating timelines and timely inputs (incl. briefs), aligning cross-functional stakeholders, and ensuring all marketing deliverables are planned, tracked, and executed to ensure successful launch.

As the Marketing Operations Project Manager, you’ll play a critical role within the Marketing organization, working as an extension of the Product Marketing Management team to bring product launches and key campaigns to life across global digital and in-store touchpoints. In supporting the PMM team, you will also work cross-functionally with related Marketing teams (Channel, DTC, International), Product (Hardware, Software), Legal, and Executives. This role is responsible for managing the end-to-end execution of marketing projects, ensuring clarity, alignment, and efficiency from intake through final delivery.

You will act as the central hub for communication, timelines, and execution—ensuring that marketing initiatives are delivered on time, on brief, and with high quality. This role requires a highly organized, proactive individual who thrives in a fast-paced, collaborative environment and can balance multiple priorities across teams.

This role is instrumental in bringing structure, industry best practices, and operational rigor to a fast-paced, cross-functional marketing environment. Therefore, to be successful in this role you must have prior experience developing and overseeing marketing processes and be a driven self-starter who excels at influencing others to perform.

Operational Project Management:

• Build and maintain detailed project plans, timelines, and workflows supporting strategic and tactical marketing plans, key milestones, and launch deliverables
• Partner with cross-functional partners to understand product roadmaps, launch dates, and product readiness/availability to ensure timely marketing needs
• Track milestones across channels to ensure cohesive and synchronized go-to-market execution; ensure projects stay on track and stakeholders are informed of status and changes
• Proactively identify and communicate risks, dependencies, and bottlenecks, and drive solutions
• Identify and implement best practices on process to improve efficiency, transparency, and scalability

Cross-Functional Collaboration:

• Serve as a key point of contact between Marketing, Product, DTC, Channel, Legal, and International teams, driving consistent, clear communication through GTM meetings, status updates (email/Teams), and post-mortem reviews
• Partner with cross-functional Project Managers to align project timelines with scope, risks, and team capacity
• Facilitate alignment across cross-functional partners to ensure priorities, timelines, and deliverables are synchronized and communicated accordingly
• Support downstream teams to ensure marketing briefs are complete, clear, and actionabl

• 4-7 years of experience in marketing operations or project management
• CPG/B2C experience required
• Proven experience managing marketing campaigns in a fast-paced environment
• Deep understanding of CPG marketing dynamics, including omni-channel launch planning and execution across eCommerce and brick-and-mortar retail
• Experience with project management tools (e.g., Airtable, Workfront, Asana, Monday.com)
• Exceptional organizational and time management skills with strong attention to detail
• Excellent communication and stakeholder management skills
• Ability to manage multiple projects simultaneously and adapt to changing priorities
• Collaborative mindset with a proactive, solution-oriented approach

A Quick Note Before You Apply…
Cricut is in a powerful chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across the board. This is an incredible opportunity for the right kind of person—but it’s not for everyone.
We’re looking for A-players—people who don’t just meet expectations, but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum, keep reading.
Here’s what makes someone a great fit for this role (and for this moment at Cricut):
You have a bias for urgency.
You don’t wait for perfect clarity to take action—you start, learn, and adjust. You believe that speed matters, especially when paired with thoughtfulness. You ask: “What can move forward today?” and push past inertia.
You set high standards—especially for yourself.
You’re proud of your work and protective of your reputation. You take ownership, deliver quality, and don’t cut corners. You hold yourself accountable without waiting to be asked.
You stay focused when things are moving fast.
You can identify what really matters and don’t get distracted by noise. You prioritize well, and manage your time wisely.
You collaborate like a pro.
You elevate the people around you, communicate clearly, and give thoughtful feedback. You’re low ego, high output—and your team loves working with you.

What to Do Next: 

Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!

At Cricut®, we celebrate inclusion and diversity. Cricut is an equal opportunity employer and makes employment decisions based on merit. Cricut prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines. Cricut participates in E-Verify.