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Retail Operations Project Manager Jobs in New York

Kering

GUCCI Manager, Retail Operations

New York, NY · On-site

Role Mission Retail Operations is a vital department within Gucci Americas, serving as the ... The Manager will own end-to-end project execution for new store openings, store renovations, pop ...

Maiden Home

Manager, Retail Operations

Manhattan, NY · On-site

$100 - $125/hr

As our newly created Manager of Retail Operations, you will own and oversee the day to day ... projects, while simultaneously acting as a key partner in building a high‑end luxury brand. The ...

Maiden Home

Manager, Retail Operations

Manhattan, NY · On-site

As our newly created Manager of Retail Operations, you will own and oversee the day to day ... projects, while simultaneously acting as a key partner in building a high-end luxury brand. The ...

Maiden Home

Manager, Retail Operations

Manhattan, NY · On-site

As our newly created Manager of Retail Operations, you will own and oversee the day to day ... projects, while simultaneously acting as a key partner in building a high-end luxury brand. The ...

Provident Bank

Retail Operations Director

Woodbridge, NJ · On-site

$124 - $177/hr

Project & Change Management * Serve as the Retail Operations lead for initiatives impacting the branch network, including acquisitions, branch openings and consolidations, system implementations, and ...

Provident Bank

Retail Operations Director

Iselin, NJ

Project & Change Management * Serve as the Retail Operations lead for initiatives impacting the branch network, including acquisitions, branch openings and consolidations, system implementations, and ...

Provident Bank

Retail Operations Director

Iselin, NJ · On-site

Project & Change Management * Serve as the Retail Operations lead for initiatives impacting the branch network, including acquisitions, branch openings and consolidations, system implementations, and ...

Provident Bank

Retail Operations Director

Iselin, NJ · On-site

Project & Change Management * Serve as the Retail Operations lead for initiatives impacting the branch network, including acquisitions, branch openings and consolidations, system implementations, and ...

rag and bone

Retail Operations Manager

Manhattan, NY · On-site

$120K - $130K/yr

... retail and corporate management teams on all daily store operations and processes * Assist in store ... Lead new projects, technology initiatives and new process roll outs Requirements: * Strong ...

Rag & Bone

Retail Operations Manager

Manhattan, NY · On-site

$120K - $130K/yr

... retail and corporate management teams on all daily store operations and processes * Assist in store ... Lead new projects, technology initiatives and new process roll outs Requirements: * Strong ...

TFP1, inc

Project Operations Manager

Syosset, NY · On-site

$140 - $175/hr

Project Operations Manager Full Time Woodbury, NY, US 7 days ago Requisition ID: 1290 Salary Range: $140,000.00 To $175,000.00 Annually At Total Fire Protection, our mission is simple: "Embracing ...

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Retail Operations Project Manager information

What is a retail operations project manager?

Retail Operations Project Managers are professionals responsible for overseeing and coordinating projects that improve the efficiency and effectiveness of retail operations. They manage initiatives such as store openings, process improvements, technology implementations, and inventory optimization. Their role involves collaborating with cross-functional teams, setting project timelines, allocating resources, and ensuring projects are completed on schedule and within budget. They play a crucial role in driving operational excellence and enhancing the customer experience in the retail environment.

What are some typical challenges a retail operations project manager may encounter when implementing new processes across multiple store locations?

A Retail Operations Project Manager often faces challenges such as coordinating communication across diverse store teams, ensuring consistent adoption of new processes, and managing tight deadlines while minimizing disruption to daily operations. Balancing the unique needs of each location with standardized company goals can also be complex. Effective project managers proactively address these issues through clear planning, regular training sessions, and by fostering strong relationships between corporate, regional, and store-level staff.

What are the key skills and qualifications needed to thrive as a retail operations project manager, and why are they important?

To thrive as a Retail Operations Project Manager, you need expertise in project management, retail operations, and analytical problem-solving, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management software (such as Asana or Microsoft Project), POS systems, and advanced Excel skills is typically required. Strong communication, leadership, and organizational skills help you manage cross-functional teams and drive project success. These competencies ensure efficient rollout of retail initiatives, alignment with business objectives, and consistent operational improvements across store locations.

What is the difference between Retail Operations Project Manager vs Retail Store Manager?

AspectRetail Operations Project ManagerRetail Store Manager
Primary FocusOverseeing retail projects, process improvements, and operational initiativesManaging daily store operations and staff
Required SkillsProject management, process optimization, cross-functional coordinationCustomer service, team leadership, sales management
Work EnvironmentCorporate offices, project sites, retail chainsRetail store floor, customer interactions
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but retail management certifications are common

The Retail Operations Project Manager focuses on implementing projects and improving retail processes across multiple locations, often working in corporate settings. In contrast, the Retail Store Manager handles daily store operations and staff management. Both roles require strong organizational skills, but their scope and responsibilities differ significantly.

How much do retail operations project managers make?

Retail operations project managers typically earn between $60,000 and $100,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas can pay higher, often exceeding $110,000. Compensation may also include bonuses and benefits related to project management certifications and skills.

What are popular job titles related to Retail Operations Project Manager jobs in New York?

For Retail Operations Project Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Retail Operations Project Manager jobs in New York look for?

The top searched job categories for Retail Operations Project Manager jobs in New York are:

What cities in New York are hiring for Retail Operations Project Manager jobs?

Cities in New York with the most Retail Operations Project Manager job openings:

Retail Operations Project Manager jobs near you
Infographic showing various Retail Operations Project Manager job openings in New York as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

GUCCI Manager, Retail Operations

Kering

New York, NY • On-site

Full-time

Re-posted 9 days ago

Job description

Summary
Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.
Job Description
Role Mission
Retail Operations is a vital department within Gucci Americas, serving as the connective tissue between back-office functions and the retail channel. Based in our New York Corporate Office and reporting to the Director, Retail Operations, Americas, the Manager, Retail Operations is a high-visibility role at the center of the Region's most strategic store, project, and program activity.
This is a builder's seat. The Manager will own end-to-end project execution for new store openings, store renovations, pop-ups, pop-ins, and Region-wide operational programs (RFID, MPOS, POS, BOP, Runner Booster, and Worldwide Retail Excellence initiatives). The role partners daily with Retail, MIS, Inventory Control, Legal, Logistics, Loss Prevention, Training, After Sales, CRM, Merchandising, Store Planning, and Business Planning, and with colleagues at Kering Worldwide HQ, to ensure consistent, smooth, and client-centric retail execution across the Americas footprint (United States, Canada, Brazil, Mexico, Chile, and the Caribbean).
Key Accountabilities
Data-Led Strategic Thinking
  • Ensure insights and information are at the center of every operational decision.
  • Establish regional analytics dashboard as the single source of truth across all Americas markets.
  • Identify and rationalize sales and cost analysis as the key drivers while strategically quantifying them.
  • Translate data into clear narratives for the VP of Retail Excellence, Market Leaders, and Worldwide HQ.

Operational Excellence in a Regionally Integrated Team
  • Build operational excellence across the key components of store operations, including Inventory and Staffing (BOH/FOH).
  • Strategic coordination and agenda setting across all Regional Operations Managers throughout the Americas (US, Canada, Brazil, Mexico, Chile, and the Caribbean), ensuring alignment on shared objectives in support of regional strategic priorities.
  • Drive the development of a fully integrated team that is embedded across both the regional and Worldwide structures, simplifying management and sharpening the integration of business needs.
  • Create scalable solutions deployed consistently across the regional footprint.

Cross-Functional Partnership & Process Improvement
  • Build and maintain strong partnerships across Retail, MIS, Inventory Control, Legal, Logistics, Loss Prevention, Training, After Sales, CRM, Merchandising, Store Planning, and Business Planning.
  • Support the development of operational user guides, SOPs, and training programs that codify best practice and accelerate onboarding across the regional network.
  • Contribute to regional Store Operations calls, sharing best practices, surfacing field insights, and elevating retail program execution across all 6 Americas markets.
  • Support gap analysis, business requirements, gathering, and the training and roll-out of improved systems at regional and Worldwide levels.
  • Collaborate with Kering Audit and MIS on compliance and controls programs.

Special Projects & Operational Innovation
  • Support the Director, Retail Operations in managing the project portfolio that drives ongoing business growth and operational maturity across the retail network.
  • Manage end-to-end execution of new store openings, renovations, pop-ups, and pop-ins across the Americas region, leading project planning, milestone tracking, turnover, and opening timing as the primary point of contact for cross-functional team members during the planning phase.
  • Develop and manage comprehensive project timelines, workflows, RAID logs, and stakeholder maps; identify key business owners and clarify decision rights.
  • Arrange and lead milestone meetings; proactively monitor progress to ensure deadlines, scope, and quality are met.
  • Identify cross-functional impacts and act as the expert liaison between business owners, retail leadership, and store teams across all projects.
  • Lead implementation of new operations initiatives across the Americas network, including Radio Frequency Identification (RFID), MPOS, POS, Buy Online Pickup (BOP), Runner Booster, and other Kering Group transformation programs.
  • Mitigate and resolve risks and issues from project initiation through completion; escalate appropriately and recommend solutions.
  • Manage project budgets where applicable; record project costs and expenses with discipline.
  • Collect and analyze project feedback post-launch; recommend adjustments to plans, processes, and SOPs.
  • Partner with IT on the development and roll-out of technology enhancements that drive operational efficiency and elevate the experience for clients and Client Advisors.

Retail Excellence & Client Experience
  • Support the Worldwide Retail Excellence Program in the Americas, helping to strengthen Retail Excellence and the related culture within the brand.
  • Champion a client-centric approach: contribute to the delivery of a superior, unique, and consistent client experience across all channels and markets, with clienteling at the core.
  • Partner with the digital team to ensure seamless omnichannel integration across in-store and e-Commerce touchpoints.
  • Enhance device and application usage in stores; develop additional guides and directives to support client engagement and selling-tool effectiveness.

Performance Reporting & Analytics
  • Support preparation of the monthly business review, regional sales reviews, and other recurring leadership forums.
  • Maintain KPI dashboards and performance scorecards tracking project milestones, operational productivity, client KPIs, operating costs, and inventory control / shrinkage.
  • Translate operational and project data into clear, executive-ready insight for the Director, Retail Operations and the VP of Retail Excellence.

Key Requirements
  • Minimum 5 years' experience in a multi-store retail role, ideally within a luxury, premium consumer, or fast-paced specialty retail environment.
  • Demonstrated project management experience: managing concurrent projects with cross-functional stakeholders, defined milestones, and budget accountability. PMP, PRINCE2, or equivalent certification is a plus.
  • Strong quantitative, analytical, and critical thinking skills, with demonstrated use of data and metrics to drive decisions and continuous improvement.
  • Proven strategic thinker who is also comfortable executing in detail; able to operate at both altitudes.
  • Exceptional verbal and written communication skills; ability to engage credibly with senior leadership and store teams alike.
  • Highly organized; able to manage multiple simultaneous projects with competing priorities and shifting timelines.
  • Track record of collaborating effectively in a matrixed, cross-functional network rather than in a strict hierarchy.
  • Direct experience partnering with Finance, Store Planning, Merchandising, Logistics, After Sales, Customer Service, Supply Chain, Loss Prevention, Legal, Client Engagement, and Human Resources is strongly preferred.
  • Comfortable operating in a fast-paced, evolving environment; able to navigate ambiguity with composure.
  • Highly proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook). Prior experience with SAP, Power BI, or Tableau is a plus.
  • Flexibility to work outside standard operating hours during critical project phases (store openings, system rollouts).
  • Positive, solution-oriented, and client-focused attitude; self-starter with a proactive approach to decision-making.

Work Authorization
  • Qualified candidates must have the proper work authorization to work in the United States

We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! "Gucci is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Accessibility
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle - starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.
When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.
Salary Range - New York
For individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.
A reasonable estimate of the current base salary range is $85,500 USD to $95,000 USD.
EOE M/D/F/V
Job Type
Regular
Start Date
2026-07-06
Schedule
Full time
Organization
Gucci America Inc.

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