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Retail Operations Project Manager Jobs in Brooklyn, NY

Your mission We are seeking a Business Operations Project Manager to support the operational backbone of the Marketing organization, with a primary focus on budget operations. This role manages the ...

NA Operations Project Manager III

Brooklyn, NY · On-site

$95K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Project Manager for North American Operations will be responsible for leading and managing all assigned operational projects. This role requires strategic oversight, coordination ...

NA Operations Project Manager III

New York, NY · On-site

$95K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Project Manager for North American Operations will be responsible for leading and managing all assigned operational projects. This role requires strategic oversight, coordination ...

NA Operations Project Manager III

New York, NY · On-site

$95K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Project Manager for North American Operations will be responsible for leading and managing all assigned operational projects. This role requires strategic oversight, coordination ...

Role Mission Retail Operations is a vital department within Gucci Americas, serving as the ... The Manager will own end-to-end project execution for new store openings, store renovations, pop ...

As our newly created Manager of Retail Operations, you will own and oversee the day to day ... projects, while simultaneously acting as a key partner in building a high-end luxury brand. The ...

As our newly created Manager of Retail Operations, you will own and oversee the day to day ... projects, while simultaneously acting as a key partner in building a high-end luxury brand. The ...

Retail Operations Director

Iselin, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Project & Change Management * Serve as the Retail Operations lead for initiatives impacting the branch network, including acquisitions, branch openings and consolidations, system implementations, and ...

Retail Operations Director

Iselin, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Project & Change Management * Serve as the Retail Operations lead for initiatives impacting the branch network, including acquisitions, branch openings and consolidations, system implementations, and ...

Retail Operations Director

Woodbridge, NJ · On-site

$124 - $177/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Project & Change Management * Serve as the Retail Operations lead for initiatives impacting the branch network, including acquisitions, branch openings and consolidations, system implementations, and ...

New

Retail Operations Director

Iselin, NJ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Project & Change Management * Serve as the Retail Operations lead for initiatives impacting the branch network, including acquisitions, branch openings and consolidations, system implementations, and ...

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Showing results 1-20

Retail Operations Project Manager information

See Brooklyn, NY salary details

$36.8K

$95.5K

$163.5K

How much do retail operations project manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for retail operations project manager in Brooklyn, NY is $95,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $122,000.00 per year, depending on experience, location, and employer.

What is the difference between Retail Operations Project Manager vs Retail Store Manager?

AspectRetail Operations Project ManagerRetail Store Manager
Primary FocusOverseeing retail projects, process improvements, and operational initiativesManaging daily store operations and staff
Required SkillsProject management, process optimization, cross-functional coordinationCustomer service, team leadership, sales management
Work EnvironmentCorporate offices, project sites, retail chainsRetail store floor, customer interactions
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but retail management certifications are common

The Retail Operations Project Manager focuses on implementing projects and improving retail processes across multiple locations, often working in corporate settings. In contrast, the Retail Store Manager handles daily store operations and staff management. Both roles require strong organizational skills, but their scope and responsibilities differ significantly.

What are some typical challenges a retail operations project manager may encounter when implementing new processes across multiple store locations?

A Retail Operations Project Manager often faces challenges such as coordinating communication across diverse store teams, ensuring consistent adoption of new processes, and managing tight deadlines while minimizing disruption to daily operations. Balancing the unique needs of each location with standardized company goals can also be complex. Effective project managers proactively address these issues through clear planning, regular training sessions, and by fostering strong relationships between corporate, regional, and store-level staff.

What are the key skills and qualifications needed to thrive as a retail operations project manager, and why are they important?

To thrive as a Retail Operations Project Manager, you need expertise in project management, retail operations, and analytical problem-solving, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management software (such as Asana or Microsoft Project), POS systems, and advanced Excel skills is typically required. Strong communication, leadership, and organizational skills help you manage cross-functional teams and drive project success. These competencies ensure efficient rollout of retail initiatives, alignment with business objectives, and consistent operational improvements across store locations.

What is a retail operations project manager?

Retail Operations Project Managers are professionals responsible for overseeing and coordinating projects that improve the efficiency and effectiveness of retail operations. They manage initiatives such as store openings, process improvements, technology implementations, and inventory optimization. Their role involves collaborating with cross-functional teams, setting project timelines, allocating resources, and ensuring projects are completed on schedule and within budget. They play a crucial role in driving operational excellence and enhancing the customer experience in the retail environment.

What are popular job titles related to Retail Operations Project Manager jobs in Brooklyn, NY?

For Retail Operations Project Manager jobs in Brooklyn, NY, the most frequently searched job titles are:

What job categories do people searching Retail Operations Project Manager jobs in Brooklyn, NY look for?

The top searched job categories for Retail Operations Project Manager jobs in Brooklyn, NY are:

What cities near Brooklyn, NY are hiring for Retail Operations Project Manager jobs?

Cities near Brooklyn, NY with the most Retail Operations Project Manager job openings:

Infographic showing various Retail Operations Project Manager job openings in Brooklyn, NY as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 7% Part Time, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $95,459 per year, or $45.9 per hour.

Platform Operations Project Manager

Legacy Service Partners

Manhattan, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago


Job description

About the Role
The Platform Operations Project Manager is the first dedicated PM within Legacy Service Partners' Platform Operations and Strategy team, playing a foundational role in standing up the company's project management function. You will own the end-to-end management of high-priority platform initiatives, bringing structure, accountability, and execution discipline to projects that span multiple functions and partner companies. This is a role for someone who thrives in ambiguity, builds process where none exists, and has the credibility and communication skills to drive complex work to completion across a decentralized organization.
Key Responsibilities
  • Project Management: Own the full lifecycle of assigned platform initiatives from scoping and planning through execution, tracking, and close-out. Maintain clear project plans, timelines, milestones, and accountability structures for every active workstream.

  • PMO Foundation: Partner with the Senior Platform Operations Manager to build upon existing project management frameworks, templates, and processes. Continue maturing LSP's PMO by enhancing standards, tools, governance, and operating rhythms that improve project execution today while creating scalable infrastructure for future growth.

  • Cross-functional Coordination: Drive alignment and accountability across Finance, Operations, Technology, Marketing, and People teams on projects that require coordinated execution. Ensure workstreams stay on track and nothing falls through the cracks between functions.

  • Partner Operations & Strategic Initiatives: Partner directly with General Managers and local leadership teams to identify, scope, and execute high-impact operational and growth initiatives. Serve as an extension of platform leadership in the field, helping larger partner companies address challenges, implement best practices, improve performance, and drive strategic priorities.

  • Service Line Expansion: Partner with Trade Subject Matter Experts to evolve and refine LSP's service line expansion playbooks. Serve as the project lead for expansion initiatives, coordinating cross-functional stakeholders, ensuring operational readiness, tracking milestones, and driving execution at the partner level to deliver successful launches.

  • Platform Implementations: Project manage platform wide implementations (i.e. technology or other strategic partner-wide projects), coordinating between internal teams, vendors, and partner companies to ensure implementations are delivered on target.

  • Program Launch and Beta Testing: Lead the launch of new platform programs including inside sales initiatives, loyalty programs, and new revenue opportunities - managing timelines, stakeholder communication, beta partner selection, and results tracking.

  • Reporting and Visibility: Maintain clear, consistent reporting on project status, risks, and outcomes for the SVP of Strategy and senior leadership. Ensure decision-makers always have an accurate picture of where key initiatives stand.

  • Project Risk Management: Identify project risks early, develop mitigation plans, and escalate issues with the context and recommendations leadership needs to act quickly.

Qualifications
  • Bachelor's degree in Business Administration, Operations, or a related field

  • 5+ years of project management experience, with a demonstrated track record of delivering complex, cross-functional initiatives on time and within scope

  • Prior consulting experience within management consulting is strongly preferred

  • PMP certification or equivalent project management training preferred

  • Experience building or contributing to a PMO function preferred

  • Strong proficiency in project management tools and methodologies including Agile, Waterfall, or hybrid approaches

  • Demonstrated ability to manage multiple concurrent projects across a distributed, multi-stakeholder environment

  • Excellent written and verbal communication skills with the ability to present project status and risks clearly to senior leadership

  • Highly organized with a strong bias toward structure and follow-through

Who You Are
You are a clear communicator who puts employees and partners first, a creative problem-solver who doesn't let things linger, and someone who moves fast without cutting corners. Above all, you hold yourself to a higher standard. In your work, your judgment, and how you treat people.
What Onboarding Looks Like
In your first 30 days, you will learn about the platform's strategic priorities, active initiatives, and key stakeholder landscape while becoming familiar with existing project management processes, tools, and operating rhythms. By day 60, you will have taken ownership of multiple active projects, established your operating cadence with the SVP of Strategy and key stakeholders, and begun enhancing existing PMO frameworks, reporting, and governance practices. By day 90, you will be independently leading critical platform initiatives, providing reliable project visibility and accountability across workstreams, partnering with General Managers on strategic field initiatives, and helping evolve the PMO into a more scalable and effective function as the platform continues to grow.
The 5 Big Things - What Success Looks Like
  • Projects land on time and within scope: Success means the initiatives you own consistently reach their milestones and objectives without scope creep, missed deadlines, or last-minute scrambles, because your planning and accountability structures prevent problems before they occur.

  • The PMO continues to mature and scale: Success means project management standards, tools, and governance are consistently applied across key initiatives, improving execution, visibility, and accountability while establishing the PMO as a trusted partner to platform and field leadership.

  • Cross-functional teams stay aligned: Success means Finance, Operations, Technology, and Marketing counterparts are clear on their roles, deadlines, and dependencies across every project you manage, and nothing stalls because of coordination gaps between functions.

  • Leadership always knows where things stand: Success means the SVP of Strategy and senior leadership never have to chase a project update, because your reporting is accurate, timely, and specific enough that they can make decisions with confidence.

  • New programs launch and learn fast: Success means service line expansions, technology rollouts, and beta programs are executed with enough structure to produce reliable results and enough speed to maintain momentum, and learnings are captured in a way that makes the next launch better than the last.

About Legacy Service Partners
Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states and we're growing fast. We exist to serve our partners and fuel their success: providing the resources, infrastructure, and expertise that help local brands better serve their employees, customers, and communities.
We operate at the speed of a startup with the backing of an institutional investor. Our culture is built on three values we live every day: We Win Together, Today Not Tomorrow, Performance Not Politics. That means performance pay tied directly to results, real benefits you'll actually use including fully employer-paid medical, dental, and vision options, a 401(k) with company match, and continuous investment in your growth through training and education stipends.
If you want to do meaningful work at scale, you've found the right place.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.