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Retail Operations Consultant Jobs (NOW HIRING)

Ulta Beauty

Operations Strategy Manager

Bolingbrook, IL · On-site

$88K - $119K/yr

S., Ulta Beauty is revolutionizing the beauty retail experience. With new stores coming online on a ... business administration, consulting, strategic planning, or similar strategy-focused roles

Nsight

Retail Sales Consultant (Plover, WI)

Plover, WI · On-site

$21 - $26/hr

As a Sales Consultant, you'll be at the forefront of our retail operations-actively connecting with guests to promote and sell our diverse range of technology, delivering exceptional customer ...

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Retail Operations Consultant information

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How much do retail operations consultant jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for retail operations consultant in the United States is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $20.91 per hour, depending on experience, location, and employer.

What does a retail consultant do?

A retail operations consultant analyzes and improves retail store performance by assessing sales strategies, inventory management, customer service, and operational processes. They often provide recommendations, develop training programs, and may use data analysis tools to optimize store efficiency and profitability.

How does a Retail Operations Consultant typically collaborate with store managers to implement process improvements?

Retail Operations Consultants work closely with store managers to assess current operations, identify bottlenecks, and recommend actionable solutions. They often conduct on-site evaluations, gather feedback from staff, and help managers prioritize and implement process changes, such as inventory management or customer service enhancements. Regular follow-up meetings and performance reviews are common to ensure that improvements are effective and aligned with company goals. This collaborative approach fosters a culture of continuous improvement and empowers store managers to drive operational excellence.

What is the difference between Retail Operations Consultant vs Retail Store Manager?

AspectRetail Operations ConsultantRetail Store Manager
Primary FocusAnalyzing and improving store operations, strategies, and processesOverseeing daily store activities, staff management, and sales
Work EnvironmentConsulting firms, corporate offices, client sitesRetail store location
Required CredentialsExperience in retail, business analysis, possibly certifications in retail managementRetail management experience, leadership skills
Employer & Industry UsageRetail chains, consulting firms, corporate retail departmentsIndividual retail stores, retail chains

While both roles focus on retail, a Retail Operations Consultant primarily analyzes and improves store operations from an external or strategic perspective, whereas a Retail Store Manager handles daily store management and staff supervision. The consultant's role is more project-based and strategic, while the manager's role is operational and hands-on.

What is a retail consultant's salary?

The average salary for a retail operations consultant typically ranges from $50,000 to $80,000 per year, depending on experience, location, and the size of the company. Senior or specialized consultants with certifications may earn higher salaries, and some roles include performance bonuses or commissions.

Is 30 too old to get into consulting?

Retail Operations Consultants can enter the field at any age, as experience in retail management, strong analytical skills, and industry knowledge are highly valued. Age is generally not a barrier, and many professionals transition into consulting later in their careers, bringing valuable insights and expertise.

What does a Retail Operations Consultant do?

A Retail Operations Consultant helps retail businesses improve their operational efficiency, customer experience, and overall profitability. They analyze current store processes, sales strategies, inventory management, and staff performance. Based on their findings, they provide tailored recommendations and often assist with implementing new procedures or technologies. Their expertise is valuable for both large retail chains and smaller stores aiming to optimize their day-to-day operations.

What is a retail operations consultant?

A retail operations consultant is a professional who analyzes and improves the efficiency of retail store processes, including inventory management, sales strategies, and customer service. They often use data analysis and industry best practices to optimize store performance and may work with retail management teams to implement changes.

What are the key skills and qualifications needed to thrive as a Retail Operations Consultant, and why are they important?

To thrive as a Retail Operations Consultant, you need expertise in retail management, business analysis, and process improvement, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and data analytics tools is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help consultants influence stakeholders and drive change. These skills are crucial for optimizing store performance, enhancing customer experience, and ensuring operational efficiency in retail environments.
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Retail Operations Consultant jobs near you
Infographic showing various Retail Operations Consultant job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,413 per year, or $17.5 per hour.
Retail Operations Coordinator

Retail Operations Coordinator

University of Utah

Campus, IL • On-site

$20 - $22/hr

Full-time

Retirement

Posted 22 days ago

Key responsibilities

  • Engage customers on the technology sales floor, assist with product selection, and promote technology solutions and services.

  • Provide day-to-day guidance, onboarding, and training support to associates while supporting team members with sales and product knowledge.

  • Maintain inventory and merchandising standards, perform inventory audits, and ensure a clean and organized sales floor.

University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

336th of 541 rated colleges and universities

Job description

Details
Open Date 06/02/2026 Requisition Number PRN45239B Job Title Retail Operations Coordinator Working Title Technology Sales Floor Lead Career Progression Track B Track Level FLSA Code Nonexempt Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary
T-Sa, 930a-630p, 40 hour a week, Regular Saturday availability is required. 
VP Area President Department 00435 - University Campus Store Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $20.00-$22.00/h DOE Close Date 09/02/2026 Priority Review Date (Note - Posting may close at any time) Job Summary
The University of Utah Campus Store is seeking a Technology Sales Floor Lead which is a full-time, hourly leadership position responsible for driving sales performance, customer experience, merchandising execution, and daily sales floor operations within the technology retail department (Utech) of the University of Utah Campus Store. This role serves as a visible leader on the sales floor, maintaining an active presence with customers while supporting associates, reinforcing selling behaviors, and ensuring operational excellence.
This position is highly customer-facing and is expected to spend the majority of scheduled time on the sales floor engaging customers, promoting technology solutions, supporting service operations, and maintaining merchandising and inventory standards. The Technology Sales Floor Lead serves as a key resource for product knowledge, sales execution, and customer service while partnering closely with technicians, store leadership, and fellow associates to deliver a seamless customer experience. Regular Saturday availability is required.
Why Work at the University Campus Store?
Employees at the University of Utah Campus Store enjoy a wide range of benefits that support both personal and professional well-being. 
These include:
Employee discounts on Campus Store merchandise
Opportunities for career growth and advancement within the store
Flexible scheduling opportunities.
The Campus Store is consistently ranked among the top 15 institutionally run stores in the nation and proudly serves over 40,000 students, faculty and staff, along with millions of visitors each year. Learn more about our mission and values here www.store.utah.edu 
Responsibilities
Serve as a visible leader on the sales floor, actively engaging customers, supporting team members, and reinforcing customer service and sales expectations throughout the shift.
Model and promote exceptional customer service, consultative selling techniques, and professional conduct.
Assist customers with product selection, purchasing decisions, and technology solutions by identifying needs and recommending appropriate products, services, and accessories.
Meet or exceed individual sales goals while supporting departmental sales objectives.
Promote complete technology solutions, including devices, accessories, protection plans, service offerings, custom orders, payroll deduction options, and tax-free purchasing benefits.
Maintain advanced working knowledge of Apple and PC product lines, accessories, peripherals, protection plans, service offerings, and current technology trends.
Educate customers on product features, compatibility, service options, repair services, purchasing programs, and available promotions.
Assist with onboarding and training new associates while providing day-to-day guidance, product knowledge, and sales support to team members.
Support management by communicating customer feedback, operational concerns, sales opportunities, and inventory needs.
Provide basic troubleshooting assistance for common device and accessory issues and escalate advanced technical concerns to certified technicians when appropriate.
Support service operations by gathering customer and device information, assisting with repair check-in and check-out processes, explaining repair options and timelines, and ensuring smooth customer handoffs to technicians.
Assist Apple appointment customers and help manage customer expectations regarding service availability and repair timelines.
Monitor inventory levels, perform cycle counts and inventory audits, identify discrepancies, and communicate replenishment or ordering needs.
Receive, stock, organize, replenish, and maintain merchandise and accessories to ensure product availability and sales floor readiness.
Execute and maintain visual merchandising standards, including product displays, promotional signage, accessory merchandising, and overall department presentation.
Follow opening, closing, and daily operational procedures while maintaining a clean, organized, safe, and customer-ready environment.
Process transactions accurately through the point-of-sale system, including tax-free purchases, payroll deduction sales, protection plan enrollments, and other technology retail transactions.
Answer phones professionally and assist, resolve, or route customer inquiries as appropriate.
Work collaboratively with associates, technicians, supervisors, and store leadership to support departmental goals and ensure a seamless customer experience.
Participate in team meetings, training programs, product launches, promotional events, and ongoing professional development opportunities.
Maintain compliance with University and Campus Store policies, procedures, and operational standards
Minimum Qualifications
Three years of retail sales experience with one year of experience supervising employees and buying merchandise; and demonstrated human relations and effective communication skills required. Associate's degree in Business, or a related field, or two years of related college work along with the above experience requirements or equivalency (2 years related work experience may be substituted for 1 year of education) is preferred. This position is not responsible for providing patient care.
Preferences
Minimum of three (3) years of retail sales or customer service experience.
Previous experience in technology retail, consumer electronics, computer sales, or a retail lead role preferred.
Demonstrated success in achieving sales goals and delivering exceptional customer service.
Strong knowledge of Apple and PC hardware, accessories, and related technology products preferred.
Experience with solution-based selling and consultative customer engagement.
Experience with visual merchandising, inventory management, and retail operations.
Strong communication, teamwork, organizational, and interpersonal skills.
Experience using point-of-sale systems and retail technology platforms.
Ability to multitask and adapt in a dynamic retail environment.
Ability to stand for extended periods, lift merchandise, and perform physical retail duties throughout scheduled shifts.
Flexibility to work evenings, weekends, and peak business periods as needed.
Type Benefited Staff Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1850

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