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Retail Banking Operations Jobs (NOW HIRING)

NLB Services

Banking Operations Analyst

Woodbridge, NJ · On-site

Retail banking or commercial banking back-office operations * Strong Microsoft Excel * VLOOKUP/XLOOKUP * Pivot Tables * Lookup functions * Data validation * Strong attention to detail * Experience ...

Ocean Bank

Retail Banking Representative

Miami, FL

The Retail Banking Representative (Brickell Branch) is responsible for opening new accounts ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...

Ocean Bank

Retail Banking Representative

Miami, FL · On-site

Overview The Retail Banking Representative (Brickell Branch) is responsible for opening new ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...

Ocean Bank

Retail Banking Representative

Miami, FL · On-site

Overview The Retail Banking Representative (Bird Road Branch) is responsible for opening new ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...

Ocean Bank

Retail Banking Representative

Miami, FL · On-site

The Retail Banking Representative (Bird Road Branch) is responsible for opening new accounts ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...

Robert Half

Banking Assistant

Ludlow, MA · On-site

$18 - $19/hr

Experience supporting branch or retail banking operations * Prior experience opening new accounts or cross-selling banking products * Bilingual skills are a plus

New

Ocean Bank

Retail Banking Representative

Miami, FL · On-site

$14.75 - $19.25/hr

The Retail Banking Representative (Broward) is responsible for opening new accounts, personal and ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...

Unity Bank

Retail Operations Associate II

Clinton, NJ · On-site

$57K - $73K/yr

Strong understanding of retail banking operations and deposit products. * Excellent attention to ... detail and organizational skills. * Proficient in Microsoft Office Suite (Excel, Word, Outlook ...

Ocean Bank

Retail Banking Representative

Miami, FL · On-site

$14.75 - $19.25/hr

Overview The Retail Banking Representative (Broward) is responsible for opening new accounts ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...

Unity Bank

Retail Operations Associate II

Clinton, NJ · On-site

$57K - $73K/yr

Strong understanding of retail banking operations and deposit products. * Excellent attention to ... detail and organizational skills. * Proficient in Microsoft Office Suite (Excel, Word, Outlook ...

Unity Bank

Retail Operations Associate II

Clinton, NJ · On-site

Strong understanding of retail banking operations and deposit products. * Excellent attention to ... detail and organizational skills. * Proficient in Microsoft Office Suite (Excel, Word, Outlook ...

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All JobsRetail Banking Operations Jobs

Retail Banking Operations information

See salary details

$24.5K

$63.1K

$112K

How much do retail banking operations jobs pay per year?

As of Jul 27, 2026, the average yearly pay for retail banking operations in the United States is $63,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $79,000.00 per year, depending on experience, location, and employer.

What are retail banking operations?

Retail banking operations refer to the day-to-day processes and activities that support the delivery of banking products and services to individual customers, such as savings accounts, loans, checking accounts, and payment services. These operations include tasks like account opening and maintenance, transaction processing, customer service, compliance checks, and risk management. The goal is to ensure that banking services are provided efficiently, securely, and in accordance with regulatory requirements, while also delivering a positive customer experience.

What is the role of retail banking operations?

Retail banking operations involve managing daily activities that support customer banking services, such as processing transactions, maintaining accounts, and ensuring compliance with banking regulations. Professionals in this field use banking software and adhere to security protocols to deliver efficient service and support branch functions.

Does retail banking pay well?

Retail banking operations roles typically offer moderate salaries that vary by location and experience. Entry-level positions may have lower pay, while experienced professionals with certifications or specialized skills can earn higher wages. Overall, retail banking can provide stable income with opportunities for advancement.

Is bank operations a good career?

Bank operations roles involve managing daily banking functions such as transaction processing, compliance, and customer service, requiring attention to detail and knowledge of banking systems. These positions often offer stable employment, opportunities for advancement, and may require certifications or training in financial procedures. Overall, it can be a solid career choice for those interested in finance and operational management.

What are the key skills and qualifications needed to thrive in Retail Banking Operations, and why are they important?

To thrive in Retail Banking Operations, you need strong analytical abilities, attention to detail, and a solid understanding of banking regulations and financial products, often supported by a degree in finance or business administration. Familiarity with core banking systems, transaction processing software, and risk management tools is essential. Excellent customer service, teamwork, and problem-solving skills help build trust and ensure smooth operations. These skills are crucial for maintaining operational accuracy, regulatory compliance, and delivering high-quality service to banking clients.

What does banking operations work?

Banking operations work involves managing daily banking activities such as processing transactions, maintaining account records, ensuring compliance with regulations, and supporting customer service. It requires attention to detail, knowledge of banking systems, and often involves using specialized software and tools. Professionals in this field help ensure the smooth and efficient functioning of a bank's day-to-day activities.

What are some common challenges faced in Retail Banking Operations, and how can new team members effectively address them?

Retail Banking Operations professionals often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and maintaining data accuracy. New team members can address these by developing strong attention to detail, staying updated on banking policies, and utilizing available training resources. Proactive communication and collaboration with colleagues in other departments, such as compliance and customer service, are also crucial for resolving issues efficiently. Adapting to evolving technologies and process changes will further help new hires succeed in this dynamic environment.

What is the difference between Retail Banking Operations vs Customer Service Representative in the banking industry?

AspectRetail Banking OperationsCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma; customer service training often provided
Work EnvironmentBank branches, back-office, processing centersBank branches, call centers, online support
Employer & Industry UsageFinancial institutions, retail banksFinancial institutions, retail banks
Common Search & ComparisonFocuses on operational processes, compliance, and transaction handlingFocuses on customer interaction, inquiries, and issue resolution

Retail Banking Operations involves managing banking processes, compliance, and transaction processing within financial institutions. Customer Service Representatives primarily handle customer inquiries, support, and service issues. While both roles are essential in banking, they differ in responsibilities, work environment, and skill requirements.

More about Retail Banking Operations jobs
What states have the most Retail Banking Operations jobs? States with the most job openings for Retail Banking Operations jobs include:
What job categories do people searching Retail Banking Operations jobs look for? The top searched job categories for Retail Banking Operations jobs are:
Retail Banking Operations jobs near you
Infographic showing various Retail Banking Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $63,132 per year, or $30.4 per hour.

Director of Retail Banking Operations

Core Talent

Farmington, NM

Other

Posted 25 days ago

Job description

We are a well-established and profitable Commercial Community Bank with locations in key markets in New Mexico and Colorado including Farmington, Durango, Cortez, others and expanding.

Position Summary: Reporting to the CEO, the Director of Retail Banking Operations will lead the enterprise retail banking strategy across branch networks in CO and NM, aligning people, process, and technology to improve branch operational performance.

Develop a bank wide commercial and retail deposit, treasury management and payments and strategy. 

Optimize retail operations and service delivery, integrate call center, digital banking, train and develop high-performing branch leadership teams.

Apply