Reporting to the CEO, the Director of Retail Banking Operations will lead the enterprise retail banking strategy across branch networks in CO and NM, aligning people, process, and technology to ...
Reporting to the CEO, the Director of Retail Banking Operations will lead the enterprise retail banking strategy across branch networks in CO and NM, aligning people, process, and technology to ...
Reporting to the CEO, the Director of Retail Banking Operations will lead the enterprise retail banking strategy across branch networks in CO and NM, aligning people, process, and technology to ...
Reporting to the CEO, the Director of Retail Banking Operations will lead the enterprise retail banking strategy across branch networks in CO and NM, aligning people, process, and technology to ...
Director of Retail Banking Operations
$145K - $165K/yr
Reporting to the CEO, the Director of Retail Banking Operations will lead the enterprise retail banking strategy across branch networks in CO and NM, aligning people, process, and technology to ...
Quick apply
Director of Retail Banking Operations
$145K - $165K/yr
Reporting to the CEO, the Director of Retail Banking Operations will lead the enterprise retail banking strategy across branch networks in CO and NM, aligning people, process, and technology to ...
Retail Operations Specialist is a client-facing representative of the Bank whose primary responsibilities include a balanced mix of the execution of daily branch operations and service and ...
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Retail Operations Specialist is a client-facing representative of the Bank whose primary responsibilities include a balanced mix of the execution of daily branch operations and service and ...
Retail Operations Specialist is a client-facing representative of the Bank whose primary responsibilities include a balanced mix of the execution of daily branch operations and service and ...
Retail Operations Specialist is a client-facing representative of the Bank whose primary responsibilities include a balanced mix of the execution of daily branch operations and service and ...
At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...
At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...
Retail Operations Director
Woodbridge, NJ · On-site
$124 - $177/hr
At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...
Retail Operations Director
Woodbridge, NJ · On-site
$124 - $177/hr
At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...
Retail Operations Director
Iselin, NJ · On-site
At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...
Retail Operations Director
Iselin, NJ · On-site
At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...
At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...
At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...
Develop retail banking operations scenarios involving tools such as core banking platforms ( FIS , Fiserv , Temenos ), loan origination systems ( LOS ), CRM platforms , and fraud detection/ AML ...
Quick apply
Develop retail banking operations scenarios involving tools such as core banking platforms ( FIS , Fiserv , Temenos ), loan origination systems ( LOS ), CRM platforms , and fraud detection/ AML ...
Develop retail banking operations scenarios involving tools such as core banking platforms ( FIS , Fiserv , Temenos ), loan origination systems ( LOS ), CRM platforms , and fraud detection/ AML ...
Quick apply
Develop retail banking operations scenarios involving tools such as core banking platforms ( FIS , Fiserv , Temenos ), loan origination systems ( LOS ), CRM platforms , and fraud detection/ AML ...
Develop retail banking operations scenarios involving tools such as core banking platforms ( FIS , Fiserv , Temenos ), loan origination systems ( LOS ), CRM platforms , and fraud detection/ AML ...
Quick apply
Develop retail banking operations scenarios involving tools such as core banking platforms ( FIS , Fiserv , Temenos ), loan origination systems ( LOS ), CRM platforms , and fraud detection/ AML ...
Product Director (Retail Banking)
Dallas, TX · On-site
$180 - $220/hr
This role is for someone who has spent time close to branches, cash operations, in-person customer journeys, and the real operational complexity of retail banking . If your background is purely ...
Product Director (Retail Banking)
Dallas, TX · On-site
$180 - $220/hr
This role is for someone who has spent time close to branches, cash operations, in-person customer journeys, and the real operational complexity of retail banking . If your background is purely ...
Retail Banking Representative
Miami, FL · On-site
$14.75 - $19.25/hr
The Retail Banking Representative (Broward) is responsible for opening new accounts, personal and ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...
Retail Banking Representative
Miami, FL · On-site
$14.75 - $19.25/hr
The Retail Banking Representative (Broward) is responsible for opening new accounts, personal and ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...
Retail Operations Associate II
Clinton, NJ · On-site
$57K - $73K/yr
Skills and AbilitiesStrong understanding of retail banking operations and deposit products ... Excellent attention to detail and organizational skills.Proficient in Microsoft Office Suite (Excel ...
Quick apply
Retail Operations Associate II
Clinton, NJ · On-site
$57K - $73K/yr
Skills and AbilitiesStrong understanding of retail banking operations and deposit products ... Excellent attention to detail and organizational skills.Proficient in Microsoft Office Suite (Excel ...
Strong understanding of retail banking operations and deposit products. * Excellent attention to ... detail and organizational skills. * Proficient in Microsoft Office Suite (Excel, Word, Outlook ...
Strong understanding of retail banking operations and deposit products. * Excellent attention to ... detail and organizational skills. * Proficient in Microsoft Office Suite (Excel, Word, Outlook ...
Retail Operations Associate II
Clinton, NJ · On-site
$57K - $73K/yr
Strong understanding of retail banking operations and deposit products. * Excellent attention to ... detail and organizational skills. * Proficient in Microsoft Office Suite (Excel, Word, Outlook ...
Retail Operations Associate II
Clinton, NJ · On-site
$57K - $73K/yr
Strong understanding of retail banking operations and deposit products. * Excellent attention to ... detail and organizational skills. * Proficient in Microsoft Office Suite (Excel, Word, Outlook ...
Retail Banking Representative
Miami, FL · On-site
$14.75 - $19.25/hr
Overview The Retail Banking Representative (Broward) is responsible for opening new accounts ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...
Retail Banking Representative
Miami, FL · On-site
$14.75 - $19.25/hr
Overview The Retail Banking Representative (Broward) is responsible for opening new accounts ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...
Retail Banking Representative
Miami Lakes, FL · On-site
$14 - $18/hr
The Retail Banking Representative (Miami Lakes) is responsible for opening new accounts, personal ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...
New
Retail Banking Representative
Miami Lakes, FL · On-site
$14 - $18/hr
The Retail Banking Representative (Miami Lakes) is responsible for opening new accounts, personal ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...
New
Retail Banking Representative
$14.75 - $19.25/hr
The Retail Banking Representative (Mobile Dade Branches) is responsible for opening new accounts ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...
Retail Banking Representative
$14.75 - $19.25/hr
The Retail Banking Representative (Mobile Dade Branches) is responsible for opening new accounts ... Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments ...
Retail Banking Operations information
See salary details
$24.5K - $32.5K
13% of jobs
$40.1K is the 25th percentile. Wages below this are outliers.
$32.5K - $40.4K
13% of jobs
$40.4K - $48.4K
9% of jobs
$48.4K - $56.3K
10% of jobs
The median wage is $58.5K / yr.
$56.3K - $64.3K
23% of jobs
$64.3K - $72.2K
6% of jobs
$73.9K is the 75th percentile. Wages above this are outliers.
$72.2K - $80.2K
7% of jobs
$80.2K - $88.1K
1% of jobs
$88.1K - $96.1K
1% of jobs
$96.1K - $104K
15% of jobs
$104K - $112K
2% of jobs
$24.5K
$63.1K
$112K
How much do retail banking operations jobs pay per year?
As of Aug 16, 2026, the average yearly pay for retail banking operations in the United States is $63,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $79,000.00 per year, depending on experience, location, and employer.
What is retail banking operations?
Retail banking operations refer to the day-to-day processes and activities that support the delivery of banking products and services to individual customers, such as savings accounts, loans, checking accounts, and payment services. These operations include tasks like account opening and maintenance, transaction processing, customer service, compliance checks, and risk management. The goal is to ensure that banking services are provided efficiently, securely, and in accordance with regulatory requirements, while also delivering a positive customer experience.
What are the key skills and qualifications needed to thrive in retail banking operations?
To thrive in Retail Banking Operations, you need strong analytical abilities, attention to detail, and a solid understanding of banking regulations and financial products, often supported by a degree in finance or business administration. Familiarity with core banking systems, transaction processing software, and risk management tools is essential. Excellent customer service, teamwork, and problem-solving skills help build trust and ensure smooth operations. These skills are crucial for maintaining operational accuracy, regulatory compliance, and delivering high-quality service to banking clients.
What are some common challenges faced in retail banking operations, and how can new team members effectively address them?
Retail Banking Operations professionals often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and maintaining data accuracy. New team members can address these by developing strong attention to detail, staying updated on banking policies, and utilizing available training resources. Proactive communication and collaboration with colleagues in other departments, such as compliance and customer service, are also crucial for resolving issues efficiently. Adapting to evolving technologies and process changes will further help new hires succeed in this dynamic environment.
What is the difference between Retail Banking Operations vs Customer Service Representative in the banking industry?
| Aspect | Retail Banking Operations | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; some roles may require banking certifications | High school diploma; customer service training often provided |
| Work Environment | Bank branches, back-office, processing centers | Bank branches, call centers, online support |
| Employer & Industry Usage | Financial institutions, retail banks | Financial institutions, retail banks |
| Common Search & Comparison | Focuses on operational processes, compliance, and transaction handling | Focuses on customer interaction, inquiries, and issue resolution |
Retail Banking Operations involves managing banking processes, compliance, and transaction processing within financial institutions. Customer Service Representatives primarily handle customer inquiries, support, and service issues. While both roles are essential in banking, they differ in responsibilities, work environment, and skill requirements.
Does retail banking pay well?
Retail banking jobs, such as tellers and customer service representatives, typically offer average to moderate salaries, with higher pay for managerial roles and specialized positions. Compensation often depends on experience, location, and certifications, and benefits may include bonuses and health insurance.
How hard is it to get into retail banking operations?
Getting into retail banking operations typically requires a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in finance, business, or related fields. Candidates often need strong customer service skills, attention to detail, and familiarity with banking software; certifications like the Series 6 or 63 can also be beneficial. Entry-level positions are generally accessible with relevant skills and a clean background check, but advancement may require additional experience or certifications.
Is retail banking operations a stressful job?
Retail banking operations can be stressful due to the need to handle customer inquiries, ensure compliance with regulations, and meet performance targets. The role often requires attention to detail, multitasking, and working under pressure, especially during busy periods or when resolving complex issues.
More about Retail Banking Operations jobs
What states have the most Retail Banking Operations jobs?
States with the most job openings for Retail Banking Operations jobs include:
What job categories do people searching Retail Banking Operations jobs look for?
The top searched job categories for Retail Banking Operations jobs are:
Full-time
Re-posted 16 days ago
Job description
We are a well-established and profitable Commercial Community Bank with locations in key markets in New Mexico and Colorado including Farmington, Durango, Cortez, others and expanding.
Position Summary: Reporting to the CEO, the Director of Retail Banking Operations will lead the enterprise retail banking strategy across branch networks in CO and NM, aligning people, process, and technology to improve branch operational performance.
Develop a bank wide commercial and retail deposit, treasury management and payments and strategy.
Optimize retail operations and service delivery, integrate call center, digital banking, train and develop high-performing branch leadership teams.