ZipRecruiter

Log In

1

Retail Banking Operations Jobs in California (NOW HIRING)

Accenture

Retail Banking Manager

San Francisco, CA · On-site

$94K - $293K/yr

Lead client engagements that combine business strategy, technology enablement, and operational ... Design and implement data-enabled operating models for retail banking * Apply automation and AI to ...

Accenture

Retail Banking Manager

Mountain View, CA · On-site

$94K - $293K/yr

Lead client engagements that combine business strategy, technology enablement, and operational ... Design and implement data-enabled operating models for retail banking * Apply automation and AI to ...

Accenture

Retail Banking Manager

San Diego, CA

$94K - $293K/yr

Lead client engagements that combine business strategy, technology enablement, and operational ... Design and implement data-enabled operating models for retail banking * Apply automation and AI to ...

Accenture

Retail Banking Manager

Los Angeles, CA

$94K - $293K/yr

Lead client engagements that combine business strategy, technology enablement, and operational ... Design and implement data-enabled operating models for retail banking * Apply automation and AI to ...

Accenture

Retail Banking Manager

Walnut Creek, CA · On-site

$94K - $293K/yr

Lead client engagements that combine business strategy, technology enablement, and operational ... Design and implement data-enabled operating models for retail banking * Apply automation and AI to ...

Accenture

Retail Banking Manager

Sacramento, CA · On-site

$94K - $293K/yr

Lead client engagements that combine business strategy, technology enablement, and operational ... Design and implement data-enabled operating models for retail banking * Apply automation and AI to ...

Mechanics Bank

Operations Manager

Irvine, CA · On-site

$81K - $100K/yr

Provide operational support aligned with retail banking activities and customer service expectations. * Manage workflow, productivity, and service level performance across functions. * Ensure ...

Mechanics Bank

Operations Manager

Corona, CA · On-site

$81K - $100K/yr

Provide operational support aligned with retail banking activities and customer service expectations. * Manage workflow, productivity, and service level performance across functions. * Ensure ...

Mechanics Bank

Operations Manager

Cerritos, CA · On-site

$81K - $100K/yr

Provide operational support aligned with retail banking activities and customer service expectations. * Manage workflow, productivity, and service level performance across functions. * Ensure ...

Provident Savings Bank

Community Banker II

Hemet, CA · On-site

$22/hr

... Retail Banking Center. Will assist in the control of bank assets and oversee operational functions of the Center. Will coordinate on the training of staff members, and provide motivation in ...

Provident Savings Bank

Community Banker II

Hemet, CA

$22/hr

... Retail Banking Center. Will assist in the control of bank assets and oversee operational functions of the Center. Will coordinate on the training of staff members, and provide motivation in ...

MALAGA BANK

Be Seen First

Personal Banker III - Banking

Palos Verdes Estates, CA · On-site

$60K - $70K/yr

Personal Banker III (Full-time) The position of Personal Banker III is responsible for performing advanced duties and support related to all aspects of retail banking operational activities and new ...

next page

Showing results 1-20

All JobsRetail Banking Operations JobsRetail Banking Operations Jobs in California

Retail Banking Operations information

See California salary details

$24.2K

$62.3K

$110.5K

How much do retail banking operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for retail banking operations in California is $62,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is retail banking operations?

Retail banking operations refer to the day-to-day processes and activities that support the delivery of banking products and services to individual customers, such as savings accounts, loans, checking accounts, and payment services. These operations include tasks like account opening and maintenance, transaction processing, customer service, compliance checks, and risk management. The goal is to ensure that banking services are provided efficiently, securely, and in accordance with regulatory requirements, while also delivering a positive customer experience.

What are the key skills and qualifications needed to thrive in retail banking operations?

To thrive in Retail Banking Operations, you need strong analytical abilities, attention to detail, and a solid understanding of banking regulations and financial products, often supported by a degree in finance or business administration. Familiarity with core banking systems, transaction processing software, and risk management tools is essential. Excellent customer service, teamwork, and problem-solving skills help build trust and ensure smooth operations. These skills are crucial for maintaining operational accuracy, regulatory compliance, and delivering high-quality service to banking clients.

What are some common challenges faced in retail banking operations, and how can new team members effectively address them?

Retail Banking Operations professionals often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and maintaining data accuracy. New team members can address these by developing strong attention to detail, staying updated on banking policies, and utilizing available training resources. Proactive communication and collaboration with colleagues in other departments, such as compliance and customer service, are also crucial for resolving issues efficiently. Adapting to evolving technologies and process changes will further help new hires succeed in this dynamic environment.

What is the difference between Retail Banking Operations vs Customer Service Representative in the banking industry?

AspectRetail Banking OperationsCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma; customer service training often provided
Work EnvironmentBank branches, back-office, processing centersBank branches, call centers, online support
Employer & Industry UsageFinancial institutions, retail banksFinancial institutions, retail banks
Common Search & ComparisonFocuses on operational processes, compliance, and transaction handlingFocuses on customer interaction, inquiries, and issue resolution

Retail Banking Operations involves managing banking processes, compliance, and transaction processing within financial institutions. Customer Service Representatives primarily handle customer inquiries, support, and service issues. While both roles are essential in banking, they differ in responsibilities, work environment, and skill requirements.

What are popular job titles related to Retail Banking Operations jobs in California?

For Retail Banking Operations jobs in California, the most frequently searched job titles are:

What job categories do people searching Retail Banking Operations jobs in California look for?

The top searched job categories for Retail Banking Operations jobs in California are:

Retail Banking Operations jobs near you
Infographic showing various Retail Banking Operations job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,306 per year, or $30 per hour.

Retail Banking Expert - F500 Specialist

Mercor

San Francisco, CA • On-site

$60 - $70/hr

Full-time

Posted 5 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Retail Banking Expert
Type: Contract
Compensation: $60–$70/hour
Location: Remote

Role Responsibilities

  • Construct enterprise retail banking scenarios spanning large-scale deposit and lending operations, multi-stakeholder branch network decisions, and complex regulatory examination or compliance review cycles.
  • Build tasks across F500 consumer lending (mortgage, auto, personal), branch and digital banking operations, credit risk and underwriting, fraud prevention, and customer experience/retention strategy.
  • Develop retail banking operations scenarios involving tools such as core banking platforms (FIS, Fiserv, Temenos), loan origination systems (LOS), CRM platforms, and fraud detection/AML monitoring tools in F500 stacks.
  • Apply enterprise retail banking frameworks (credit risk scoring models, CFPB/regulatory compliance standards, omnichannel service design, KYC/AML protocols) and produce reference lending policies, risk assessments, and executive-level operational narratives.
  • Author rubrics that distinguish authentic enterprise retail banking judgment from generic textbook or licensing-exam-level recall.

Qualifications

Must-Have

  • 5+ years working in consumer lending, branch operations, credit risk, or compliance at a Fortune 500 retail bank (JPMorgan Chase, Bank of America, Wells Fargo, Citi, U.S. Bank).
  • Direct ownership of F500-scale lending portfolios, branch/digital banking operations, or regulatory compliance programs.
  • Fluency in enterprise retail banking tooling and frameworks, plus understanding of how F500 regulatory examinations (OCC, CFPB, FDIC), KYC/AML compliance, and credit risk governance actually work.

Preferred

  • Prior rubric, banking-training curriculum, or policy/risk documentation authorship is a plus.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.