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Retail Banker Jobs in Virginia (NOW HIRING)

Woodforest National Bank

Teller Retail Banker II

Galax, VA · On-site

$14 - $17.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Chester, VA · On-site

$14.75 - $18.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Hampton, VA · On-site

$15.50 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Richmond, VA · On-site

$15.75 - $19.75/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Norfolk, VA · On-site

$15.50 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Portsmouth, VA · On-site

$15.50 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Waynesboro, VA · On-site

$15.50 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Bedford, VA · On-site

$13.50 - $16.75/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Norton, VA · On-site

$16 - $20.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Staunton, VA · On-site

$15.75 - $19.75/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Roanoke, VA · On-site

$15.75 - $19.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

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Showing results 21-40

All JobsRetail Banker JobsRetail Banker Jobs in Virginia

Retail Banker information

See Virginia salary details

$10

$16

$27

How much do retail banker jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for retail banker in Virginia is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $20.96 per hour, depending on experience, location, and employer.

What is a retail banker?

A retail banker, also called a consumer banker, assists customers with opening checking and savings accounts, extending lines of credit, completing loan applications, and other personal financial services. Depending on the size of the bank, retail bankers may also serve as bank tellers. As a retail banker, you are the customer's first line of communication with the local branch. Providing excellent customer service is a must.

What is the difference between Retail Banker vs Customer Service Representative?

AspectRetail BankerCustomer Service Representative
CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, service desks
Industry UsageBanking and financial servicesVarious retail sectors, including banking
Primary FocusHandling banking transactions, advising on financial productsAssisting customers with inquiries, processing transactions

While both roles involve customer interaction within the banking industry, a Retail Banker primarily focuses on financial transactions and advising clients on banking products, often requiring specific banking certifications. In contrast, a Customer Service Representative handles general customer inquiries and support, often in retail or service environments. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are some common challenges retail bankers face when building relationships with customers?

Retail Bankers often encounter challenges such as meeting diverse customer needs, handling high service expectations, and staying updated on financial products and regulations. Building trust with clients requires strong communication skills, patience, and a proactive approach to problem-solving. Additionally, Retail Bankers must balance sales goals with excellent customer service, which can sometimes be demanding in a fast-paced branch environment.

How hard is it to get into retail banking?

Getting into retail banking as a retail banker typically requires a high school diploma or equivalent, with some positions preferring or requiring a college degree. Entry-level roles often involve on-the-job training, and strong customer service skills are essential; prior experience in sales or finance can be advantageous but is not always necessary.

What are the key skills and qualifications needed to thrive as a retail banker, and why are they important?

To thrive as a Retail Banker, you need a solid understanding of financial products, sales techniques, and customer service, typically supported by a relevant degree or banking certifications. Familiarity with banking software, CRM systems, and regulatory compliance tools is important for daily operations. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust and effectively address customer needs. These skills ensure customers receive accurate advice and services, driving client satisfaction and business growth.

Does retail banker pay well?

Retail bankers typically earn a median annual salary that is competitive within the banking industry, with pay often increasing with experience, location, and additional certifications. Entry-level positions may start lower, but experienced retail bankers or those with specialized skills can earn higher wages and bonuses. Overall, retail banking offers a stable income with opportunities for advancement and performance-based incentives.
More about Retail Banker jobs
What cities in Virginia are hiring for Retail Banker jobs? Cities in Virginia with the most Retail Banker job openings:
What are popular job titles related to Retail Banker jobs in VA? For Retail Banker jobs in VA, the most frequently searched job titles are:
Retail Banker jobs near you
Infographic showing various Retail Banker job openings in Virginia as of August 2026, with employment types broken down into 70% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,408 per year, or $16.1 per hour.

Bilingual Teller Retail Banker II

Woodforest Financial Group

Martinsville, VA

$17 - $21.25/hr

Full-time

Re-posted 3 days ago

Woodforest National Bank rating

7.0

Company rating: 7.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

128th of 171 rated banks

Job description

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned bank in the country!

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:

  • Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
  • Processing transactions, opening accounts, and performing account maintenance.
  • Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Minimum Qualifications/Experience:
  3 years of relevant and transferrable sales and/or customer service experience;
   OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
   OR a Bachelor's degree.
  Previous instore banking experience is preferred, but not required.
  Must be positive and engaging.
  Must be fluent in English and Spanish.
Formal Education & Certification:
  High School Diploma or equivalent required.
Work Status:
  Full-time.
Supervisory Responsibility:
  No.
Travel:
  Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:
  Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

What Woodforest National Bank employees say

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About Woodforest National Bank

Sourced by ZipRecruiter

Woodforest National Bank, based in The Woodlands, Texas, USA, is a full-service community bank that operates in the banking and financial services industry. Founded in 1980, it has evolved from a single bank in Houston, Texas, to a nationally recognized and reputed bank with branches in 17 states across the U.S. The bank provides a variety of financial services like personal banking, wealth management, insurance services, treasury management, and corporate and commercial banking. Woodforest is committed to "Earn your trust every day, in all we do" that shapes their numerous strategies and decisions.

Industry

Commercial banking

Company size

1,001 - 5,000 Employees

Headquarters location

The Woodlands, TX, US

Year founded

1980

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