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Retail Banker Jobs in Indiana (NOW HIRING)

Retail Banker Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to other departments. Acts as a resource to other retail bankers ...

Retail Banker Reports to : Branch Management Supervises : None Summary : Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to ...

Retail Banker Reports to : Branch Management Supervises : None Summary : Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to ...

Retail Banker

Topeka, IN · On-site

$15/hr

Retail Banker Reports to : Branch Management Supervises : None Summary : Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to ...

Teller Retail Banker

Muncie, IN · On-site

$14.75 - $18.50/hr

Teller Retail Banker Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest ...

Teller Retail Banker

Michigan City, IN · On-site

$17.50 - $21.75/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Teller Retail Banker

Shelbyville, IN · On-site

$17.25 - $21.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Teller Retail Banker

Evansville, IN · On-site

$17.25 - $21.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Teller Retail Banker

Vincennes, IN · On-site

$15.50 - $19.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Teller Retail Banker

Columbus, IN · On-site

$16.75 - $21/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Teller Retail Banker

Newburgh, IN · On-site

$17 - $21.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Teller Retail Banker

Camby, IN · On-site

$18.25 - $23/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Teller Retail Banker

Anderson, IN · On-site

$15.50 - $19.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Teller Retail Banker

Bloomington, IN · On-site

$15.75 - $19.75/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Teller Retail Banker

Indianapolis, IN · On-site

$15.25 - $19/hr

Teller Retail Banker Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning bank that is one of the strongest ...

Teller Retail Banker

Plainfield, IN · On-site

$15.75 - $19.50/hr

Teller Retail Banker Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest ...

Teller Retail Banker

Greenwood, IN · On-site

$14.50 - $18.25/hr

Teller Retail Banker Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest ...

Teller Retail Banker

Jasper, IN · On-site

$14.25 - $17.75/hr

Teller Retail Banker Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest ...

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Showing results 1-20

Retail Banker information

See Indiana salary details

$10

$15

$26

How much do retail banker jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for retail banker in Indiana is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $20.14 per hour, depending on experience, location, and employer.

What is a retail banker?

A retail banker, also called a consumer banker, assists customers with opening checking and savings accounts, extending lines of credit, completing loan applications, and other personal financial services. Depending on the size of the bank, retail bankers may also serve as bank tellers. As a retail banker, you are the customer's first line of communication with the local branch. Providing excellent customer service is a must.

What are the key skills and qualifications needed to thrive as a retail banker, and why are they important?

To thrive as a Retail Banker, you need a solid understanding of financial products, sales techniques, and customer service, typically supported by a relevant degree or banking certifications. Familiarity with banking software, CRM systems, and regulatory compliance tools is important for daily operations. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust and effectively address customer needs. These skills ensure customers receive accurate advice and services, driving client satisfaction and business growth.

What are some common challenges retail bankers face when building relationships with customers?

Retail Bankers often encounter challenges such as meeting diverse customer needs, handling high service expectations, and staying updated on financial products and regulations. Building trust with clients requires strong communication skills, patience, and a proactive approach to problem-solving. Additionally, Retail Bankers must balance sales goals with excellent customer service, which can sometimes be demanding in a fast-paced branch environment.

What is the difference between Retail Banker vs Customer Service Representative?

AspectRetail BankerCustomer Service Representative
CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, service desks
Industry UsageBanking and financial servicesVarious retail sectors, including banking
Primary FocusHandling banking transactions, advising on financial productsAssisting customers with inquiries, processing transactions

While both roles involve customer interaction within the banking industry, a Retail Banker primarily focuses on financial transactions and advising clients on banking products, often requiring specific banking certifications. In contrast, a Customer Service Representative handles general customer inquiries and support, often in retail or service environments. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How hard is it to get into retail banking?

Getting into retail banking as a retail banker typically requires a high school diploma or equivalent, with some positions preferring or requiring a college degree. Entry-level roles often involve on-the-job training, and strong customer service skills are essential; prior experience in sales or finance can be advantageous but is not always necessary.

What are popular job titles related to Retail Banker jobs in IN?

For Retail Banker jobs in IN, the most frequently searched job titles are:

Infographic showing various Retail Banker job openings in Indiana as of August 2026, with employment types broken down into 67% Full Time, 31% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,065 per year, or $15.4 per hour.

Other

Posted 7 days ago


Job description

Retail Banker

Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to other departments. Acts as a resource to other retail bankers and has certain levels of operational authority. Accurately maintains a fund of cash. Functions as the bank's primary contact with the public.

Essential Job Functions:

  • Serves customers at window, processing a variety of transactions using own judgment within limits regarding the validity of transactions presented.
  • Meet with current or prospective customers and counseling them on the benefits and features of bank products.
  • Stays abreast of regulations, robbery and physical security changes at Branch to protect oneself and the Branch.
  • Prepares forms for opening/closing accounts, including checking, savings, CD's, savings bonds. Establishes proper identification of new customer, and decides whether to accept new account based on credit report and ID provided.
  • Trained on FSB's Customer Acquisition and Growth program and able to perform duties aligned with the program.
  • Telephone inquiries from customers and other bank personnel, which could include answering questions on bank products, referring customers to other bank departments (financial services, trust).
  • Sells money orders, cashier's checks, and cash advances.
  • Process transactions that arrive in the night drop or mail and send customers receipts.
  • Order funds for businesses, coin and bills, ordering foreign currency.
  • Balance cash drawer.
  • Balance ATM machine.
  • Maintain vault cash, open/closes vault daily, if given responsibility of vault teller.
  • Balances ledger accounts daily/when needed.
  • Recognize customer needs and refer to respective department.
  • Performs other related duties as assigned.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. This position requires regular use of a computer. The employee must be able to travel between branch locations on a regular basis. The noise level in the work environment is usually light to moderate.

Job Requirements:

  • High School Education or equivalent.
  • Customer Service skills, both phone and face to face.
  • Ability to work within defined parameters and make decisions using provided guidelines.
  • Knowledge of bank products and services, and regulatory requirements related to cashing checks, and other deposit/loan payment transactions.