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Retail Banker Ii Jobs (NOW HIRING)

Woodforest National Bank

Teller Retail Banker II

Chesapeake, VA · On-site

$15.50 - $19.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Rome, NY · On-site

$15.25 - $19/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

New

Woodforest National Bank

Teller Retail Banker II

Waynesboro, VA · On-site

$15.50 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Richmond, VA · On-site

$15.75 - $19.75/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Hamburg, NY · On-site

$15 - $18.75/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Rochester, NY · On-site

$15.75 - $19.75/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Norfolk, VA · On-site

$15.50 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Herkimer, NY · On-site

$14 - $17.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Hampton, VA · On-site

$15.50 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Danville, IL · On-site

$15.50 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Silvis, IL · On-site

$14.75 - $18.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Batavia, NY · On-site

$15.25 - $19/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker II

Joliet, IL · On-site

$15.50 - $19.25/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

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Showing results 21-40

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Retail Banker Ii information

See salary details

$10

$16

$28

How much do retail banker ii jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for retail banker ii in the United States is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $21.15 per hour, depending on experience, location, and employer.

What is a Retail Banker II?

A Retail Banker II is a mid-level banking professional who assists customers with a range of financial services, such as opening accounts, processing transactions, and providing advice on banking products. They typically have more experience than entry-level bankers and may handle more complex customer inquiries, cross-sell financial products, and assist with training junior staff. Retail Banker IIs are often expected to meet sales goals, ensure compliance with regulations, and deliver excellent customer service in a branch setting.

What are some common challenges Retail Banker II professionals face when handling customer inquiries and transactions?

Retail Banker II professionals often encounter complex customer inquiries that require balancing accuracy and efficiency, especially during peak banking hours. They need to stay current on financial products, regulations, and policies to provide accurate information and ensure compliance. Additionally, resolving issues such as account discrepancies or loan application concerns can be challenging and may require collaboration with back-office teams. Strong communication and problem-solving skills are essential to maintain customer satisfaction while managing these challenges.

What are the key skills and qualifications needed to thrive as a Retail Banker II, and why are they important?

To thrive as a Retail Banker II, you need strong knowledge of banking products, customer service skills, and typically a background in finance or a related field. Proficiency in core banking systems, CRM platforms, and cash handling procedures is important, and certifications like NMLS may be required for certain services. Excellent communication, problem-solving, and relationship-building abilities help you exceed customer expectations and build trust. These competencies ensure accurate transactions, regulatory compliance, and a positive client experience, driving both customer satisfaction and business success.

What is the difference between Retail Banker Ii vs Retail Banker I?

AspectRetail Banker IiRetail Banker I
Required CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; entry-level position
Work EnvironmentBranch banking, customer service, financial transactionsBranch banking, customer service, financial transactions
Employer & Industry UsageCommonly used in retail banking, financial institutionsCommonly used in retail banking, financial institutions
Typical ResponsibilitiesHandling customer accounts, processing transactions, assisting with banking productsProcessing transactions, basic customer service, supporting retail banking operations

Retail Banker Ii generally requires more experience or certifications than Retail Banker I, and may handle more complex customer needs. Both roles operate in similar environments within retail banking, focusing on customer service and financial transactions. The main difference lies in experience level and scope of responsibilities.

More about Retail Banker Ii jobs

What cities are hiring for Retail Banker Ii jobs?

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What job categories do people searching Retail Banker Ii jobs look for?

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Retail Banker Ii jobs near you
Infographic showing various Retail Banker Ii job openings in the United States as of August 2026, with employment types broken down into 66% Full Time, 33% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,697 per year, or $16.2 per hour.

Teller Retail Banker II

Woodforest National Bank

Chesapeake, VA • On-site

$15.50 - $19.50/hr

Full-time

Posted 7 days ago

Woodforest National Bank rating

6.7

Company rating: 6.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

138th of 175 rated banks

Job description

Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
  • Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
  • Processing transactions, opening accounts, and performing account maintenance.
  • Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Qualifications:
Minimum Qualifications/Experience:
• 3 years of relevant and transferrable sales and/or customer service experience;
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.
Formal Education & Certification:
• High School Diploma or equivalent required.
Work Status:
• Full-time.
Supervisory Responsibility:
• No.
Travel:
• Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:
• Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

What Woodforest National Bank employees say

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About Woodforest National Bank

Sourced by ZipRecruiter

Woodforest National Bank, based in The Woodlands, Texas, USA, is a full-service community bank that operates in the banking and financial services industry. Founded in 1980, it has evolved from a single bank in Houston, Texas, to a nationally recognized and reputed bank with branches in 17 states across the U.S. The bank provides a variety of financial services like personal banking, wealth management, insurance services, treasury management, and corporate and commercial banking. Woodforest is committed to "Earn your trust every day, in all we do" that shapes their numerous strategies and decisions.

Industry

Commercial banking

Company size

1,001 - 5,000 Employees

Headquarters location

The Woodlands, TX, US

Year founded

1980

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