General Manager
High Level, AB · On-site
OverviewGeneral Manager (GM) General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while ...
General Manager
High Level, AB · On-site
OverviewGeneral Manager (GM) General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while ...
General Manager
Calgary, AB · On-site
OverviewGeneral Manager (GM) General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while ...
General Manager
Calgary, AB · On-site
OverviewGeneral Manager (GM) General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while ...
General Manager
Drumheller, AB · On-site
CA$50K - CA$65K/yr
OverviewGeneral Manager (GM) General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while ...
New
General Manager
Drumheller, AB · On-site
CA$50K - CA$65K/yr
OverviewGeneral Manager (GM) General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while ...
New
Assistant General Manager The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant ...
Quick apply
Assistant General Manager The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant ...
General Manager
Lac La Biche, AB · On-site
OverviewGeneral Manager (GM) General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while ...
General Manager
Lac La Biche, AB · On-site
OverviewGeneral Manager (GM) General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while ...
Assistant General Manager The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant ...
Assistant General Manager The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant ...
General Manager
Fort Wayne, IN · On-site
The primary role of the General Manager will be to work in tandem with the District Manager to ... Performs regular restaurant inspections to ensure team and restaurant is meeting standards. Tracks ...
General Manager
Fort Wayne, IN · On-site
The primary role of the General Manager will be to work in tandem with the District Manager to ... Performs regular restaurant inspections to ensure team and restaurant is meeting standards. Tracks ...
General Manager
Fort Wayne, IN · On-site
The primary role of the General Manager will be to work in tandem with the District Manager to ... Performs regular restaurant inspections to ensure team and restaurant is meeting standards. Tracks ...
General Manager
Fort Wayne, IN · On-site
The primary role of the General Manager will be to work in tandem with the District Manager to ... Performs regular restaurant inspections to ensure team and restaurant is meeting standards. Tracks ...
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
General Manager
Lethbridge, AB · On-site
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
General Manager
Lethbridge, AB · On-site
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Quick apply
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
General Manager
Lethbridge, AB · On-site
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Quick apply
General Manager
Lethbridge, AB · On-site
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Quick apply
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
General Manager
Taber, AB · On-site
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Quick apply
General Manager
Taber, AB · On-site
Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter ... As the General Manager , you will: * Ensure the restaurant is in full compliance to all local ...
Assistant General Manager (AGM) Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training ...
New
Assistant General Manager (AGM) Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training ...
New
Assistant General Manager
CA$21 - CA$23/hr
Assistant General Manager (AGM) Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training ...
Assistant General Manager
CA$21 - CA$23/hr
Assistant General Manager (AGM) Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training ...
Assistant General Manager
Canmore, AB · On-site
OverviewAssistant General Manager (AGM) Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the ...
Assistant General Manager
Canmore, AB · On-site
OverviewAssistant General Manager (AGM) Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the ...
Assistant General Manager (AGM) Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training ...
Assistant General Manager (AGM) Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training ...
Restaurant General Manager information
What does a restaurant general manager do?
A restaurant general manager is responsible for the daily operations of a restaurant. This means they arrange schedules, supervise employees, and ensure patrons have a quality dining experience. They may deliver food to tables or clean during busy times to help out their staff. A restaurant general manager will often handle tasks related to finances or booking, such as tracking payroll and setting budgets. They will conduct hiring interviews and plan training for new employees.
What are the key skills and qualifications needed to thrive as a restaurant general manager, and why are they important?
To thrive as a Restaurant General Manager, you need strong leadership, operations management, and financial acumen, typically supported by experience in hospitality or a related field. Familiarity with POS systems, scheduling software, and food safety certifications is often required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and deliver excellent customer service. These skills are crucial for ensuring efficient operations, high-quality guest experiences, and sustained business profitability.
What are the main responsibilities of a restaurant general manager?
A Restaurant General Manager oversees the daily operations of a restaurant, ensuring efficient service, high food quality, and customer satisfaction. They are responsible for managing staff, handling budgets, maintaining inventory, and implementing health and safety standards. Additionally, they develop marketing strategies, resolve customer complaints, and work to maximize profitability. Their leadership is crucial for creating a positive work environment and ensuring the restaurant's overall success.
What are some common challenges restaurant general managers face in balancing operational efficiency with customer satisfaction?
Restaurant General Managers often juggle the demands of maintaining smooth day-to-day operations while ensuring exceptional customer experiences. Challenges can include managing staffing levels during peak hours, addressing unexpected issues like equipment breakdowns or supply shortages, and handling customer complaints promptly. Additionally, they must continuously motivate staff, coordinate with kitchen and front-of-house teams, and implement cost-control measures without compromising service quality. Successfully navigating these demands requires strong communication, adaptability, and proactive problem-solving skills.
What is the difference between Restaurant General Manager vs Restaurant Assistant Manager?
| Aspect | Restaurant General Manager | Restaurant Assistant Manager |
|---|---|---|
| Credentials | Experience in hospitality, management certifications often preferred | Similar credentials, often with less experience required |
| Work Environment | Oversees entire restaurant operations | Supports the general manager, focuses on specific areas |
| Responsibilities | Overall management, strategic planning, financials | Staff supervision, customer service, daily operations |
| Usage | Commonly used in industry and job searches | Often a stepping stone to general manager roles |
The Restaurant General Manager is responsible for the entire restaurant operation, including strategic planning and financial management. The Restaurant Assistant Manager supports the general manager by handling daily tasks and supervising staff. While both roles require hospitality experience, the general manager holds broader responsibilities and oversight.
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Job description
OverviewGeneral Manager (GM)
General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team. They also have to be passionate about developing & motivating their team members and being able to recognize star performers.
In addition to enhancing the Guest and team member experience, the General Manager will work to attract Guests by developing and implementing marketing, advertising, public and community relations programs. The General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.
Why Is BP A Great Place To Work?- What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
- Come for a job, stay for a career - there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
- Build relationships and give back to your local community
- Boston Pizza Scholarship Program *
- Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
- A respectful culture and work environment where your feedback matters
- Fantastic reward and recognition programs
- They are the leader of the restaurant overseeing both Front of House and Heart of House operations, ensuring both work together as one.
- Leads by example and works alongside their team members
- Achieves goals through strong organizational skills and effective time management
- Builds relationships by finding common ground and working cohesively with all team members
- Committed to championing the "Foundations of Hospitality", "Heart of Hospitality," Boston Pizza's Brand Standards and Food Safety
- Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
- Maintains composure and thrives in a fast pace environment
- Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
MinMaxEmployment Type: FULL_TIME
About Boston Pizza
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