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Restaurant Assistant Manager Jobs in Wisconsin (NOW HIRING)

Assistant Manager Department/Function: Operations Location: Field, in Shop Reports to : General ... Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and ...

In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and ...

Assistant Manager

Appleton, WI · On-site

$17 - $20/hr

Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...

Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...

Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...

Assistant Manager

De Pere, WI · On-site

$15 - $20/hr

Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...

Restaurant Shift Manager

Pewaukee, WI · On-site

$40K - $70K/yr

We are seeking a Restaurant Assistant Manager to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities: * Supervise and coordinate front ...

Restaurant Shift Manager

Pewaukee, WI · On-site

$40K - $70K/yr

We are seeking a Restaurant Assistant Manager to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities: * Supervise and coordinate front ...

As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it's setting the tone for the team when you're in charge, or upholding the ...

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Restaurant Assistant Manager information

See Wisconsin salary details

$11

$20

$31

How much do restaurant assistant manager jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for restaurant assistant manager in Wisconsin is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.04 per hour, depending on experience, location, and employer.

What does a restaurant assistant manager do?

A Restaurant Assistant Manager helps oversee daily operations in a restaurant, working closely with the general manager and staff. Their duties typically include supervising employees, ensuring excellent customer service, handling complaints, managing inventory and supplies, and assisting with scheduling and training. They also help maintain health and safety standards, and may step in to handle payroll or administrative tasks. The role is a blend of leadership, problem-solving, and hands-on support to ensure smooth restaurant operations.

What is the difference between Restaurant Assistant Manager vs Restaurant Supervisor?

AspectRestaurant Assistant ManagerRestaurant Supervisor
ResponsibilitiesOversees daily operations, manages staff, handles customer issues, supports managerSupervises staff, ensures service quality, assists with shift management
Required CredentialsExperience in hospitality, leadership skills, sometimes certifications in food safetyExperience in restaurant service, strong communication skills, often no formal certifications
Work EnvironmentFast-paced restaurant setting, managerial duties, team coordinationFrontline service environment, direct customer interaction, staff supervision

While both roles involve supervising staff and ensuring smooth restaurant operations, the Restaurant Assistant Manager typically has broader responsibilities, including supporting the manager and handling more complex issues. The Restaurant Supervisor focuses more on day-to-day service and staff oversight. Both roles require experience in hospitality, but the Assistant Manager often needs additional leadership skills and experience.

How do you become a restaurant assistant manager?

To become a restaurant assistant manager, candidates typically need previous experience in restaurant or hospitality roles, strong leadership and customer service skills, and often a high school diploma or equivalent. Some employers prefer candidates with a college degree in hospitality management or related fields, and on-the-job training is common to develop management skills and knowledge of restaurant operations.

How much do restaurant assistant managers make in the US?

Restaurant assistant managers in the US typically earn between $35,000 and $50,000 annually, with the average around $42,000. Salaries can vary based on location, experience, and the size of the restaurant, and they often include responsibilities such as staff supervision, customer service, and operational management.

What are the key skills and qualifications needed to thrive as a restaurant assistant manager, and why are they important?

To thrive as a Restaurant Assistant Manager, you need strong leadership, customer service, and organizational skills, typically supported by experience in hospitality or food service management. Familiarity with point-of-sale (POS) systems, inventory management software, and food safety certifications like ServSafe are commonly required. Excellent communication, problem-solving abilities, and the capacity to motivate staff help set top performers apart. These skills are essential for ensuring smooth daily operations, maintaining service standards, and fostering a positive work environment.

How does a restaurant assistant manager typically collaborate with kitchen and front-of-house teams to ensure smooth service?

A Restaurant Assistant Manager acts as a vital link between the kitchen and front-of-house teams, facilitating clear communication and problem-solving throughout each shift. They coordinate with chefs and cooks to monitor food preparation times, relay special requests, and address any issues that arise. Simultaneously, they support servers and host staff by managing guest concerns, overseeing table turnover, and ensuring service standards are met. This collaborative approach helps maintain a seamless dining experience, resolve conflicts quickly, and drive overall team performance.
More about Restaurant Assistant Manager jobs
What are popular job titles related to Restaurant Assistant Manager jobs in Wisconsin? For Restaurant Assistant Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Restaurant Assistant Manager jobs in Wisconsin look for? The top searched job categories for Restaurant Assistant Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Restaurant Assistant Manager jobs? Cities in Wisconsin with the most Restaurant Assistant Manager job openings:
What are popular job titles related to Restaurant Assistant Manager jobs in WI? For Restaurant Assistant Manager jobs in WI, the most frequently searched job titles are:
Infographic showing various Restaurant Assistant Manager job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,948 per year, or $20.6 per hour.

Restaurant Assistant Manager

Potbelly

Middleton, WI • On-site

Full-time

Posted 14 days ago


Potbelly Sandwich Shop rating

5.9

Company rating: 5.9 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

23rd of 106 rated fast food restaurants


Job description

NOW HIRING! NEW LOCATION! COMING SOON!
Job Title: Assistant Manager
Department/Function: Operations
Location: Field, in Shop
Reports to : General Manager
Job Level 1
Job Band: Manager Full-Time
Salaried Nonexempt
Travel Requirements: Rarely
GENERAL DESCRIPTION
Leads and behaves according to Company Values. Leads and develops people to execute outstanding product quality and customer service, build sales and control costs for each shift. Assistant Managers must exercise a great deal of judgment and discretion regarding supervising employees and resolving customer issues. Any decisions must be consistent with Company operating policies and procedures. Essential areas of focus include, but are not limited to:
FOCUS
People
  • Train, coach and develop Company Associates and Shift Leaders.
  • Formally evaluate Associate and Shift Leader performance, including completion and sign off of appraisals.
  • Conduct weekly feedback sessions with Associates, Certified Trainers and Shift Leaders.
  • Know, enforce, and educate Associates, Certified Trainers and Shift Leaders on all appropriate work rules, personnel policies, labor laws, and security and safety procedures.
  • Effectively recommend and/or implement appropriate corrective action.
  • Effectively recommend the hiring and retention of Associates, Certified Trainers and Shift Leaders.
  • Execute a plan to decrease turnover and improve Associate's job satisfaction.
  • Effectively schedule Associates, Certified Trainers and Shift Leaders.
  • Update communication board with critical shop information.
  • Hold monthly Associate, Certified Trainer and Shift Leader meetings.

Customers
  • Effectively handle customer complaints.
  • Maintain critical standards for raw and finished product quality, service speed and quality, cleanliness and sanitation.
  • Ensure a clean and sanitary environment by assigning daily cleaning duties and weekly follow-up.
  • Properly execute, enforce and manage all food safety requirements and practices.
  • Enforce and maintain uniform policy.
  • Manage back-of-house to ensure standards are met.
  • Ensure shop security and safety by executing procedures properly.

Sales
Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes.
Profit
  • Control assigned P & L line items.
  • Control food components, labor, waste, and cash across shifts.
  • Count drawers and ensure proper cash handling procedures are followed.
  • Responsible for weekly update of daily prep sheet.
  • Maintain all food pars and appropriate inventory and place shop orders (from SMS, data source, etc.).

ESSENTIAL PHYSICAL FUNCTIONS
  • Must have the ability/stamina to work a minimum of 45 hours per week.
  • Ability to stand/walk for 9-10 hours per day and sit for 1-2 hours per day.
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
  • Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
  • Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and coordination of schedules, problem-solving, maintaining cleanliness, training employees, execution of marketing plans and providing great customer service.

EXPERIENCE, EDUCATION AND BEHAVIORS
  • Must represent The Potbelly Way.
  • Minimum of at least 2 years management experience in either a restaurant or retail environment.
  • High School degree; Bachelor's degree, preferred.
  • As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
  • Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, execution of marketing plans, training employees and providing great customer service.
  • Ability to maintain deadlines and prioritize while running an effective shift.
  • Exceptional customer service skills.
  • Strong business acumen.
  • Strong interpersonal and communication skills, both written and verbal.
  • Strong organizational skills and the ability to multi-task.
  • Ability to build and develop strong teams and handle conflict resolution.
  • Strong interviewing skills.
  • Ability to write effective schedules and maintain labor goals.
  • Knowledge of Microsoft Office.

You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

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