Assistant Manager Department/Function: Operations Location: Field, in Shop Reports to : General ... Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and ...
Assistant Manager Department/Function: Operations Location: Field, in Shop Reports to : General ... Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and ...
Assistant Manager Department/Function: Operations Location: Field, in Shop Reports to : General ... Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and ...
Assistant Manager Department/Function: Operations Location: Field, in Shop Reports to : General ... Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and ...
Restaurant Assistant Manager
Kenosha, WI · On-site
Restaurant Manager $50,000- $55,000 + bi-annual bonus Medical Dental and 401K PTO 2 weeks a year, 3 weeks after 3 years Closed 8 major holidays with pay. Free Shift Meals and Dining Discounts Career ...
Quick apply
Restaurant Assistant Manager
Kenosha, WI · On-site
Restaurant Manager $50,000- $55,000 + bi-annual bonus Medical Dental and 401K PTO 2 weeks a year, 3 weeks after 3 years Closed 8 major holidays with pay. Free Shift Meals and Dining Discounts Career ...
Restaurant Assistant Manager
Milwaukee, WI · On-site
$20/hr
In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and ...
Restaurant Assistant Manager
Milwaukee, WI · On-site
$20/hr
In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and ...
Closing Assistant Manager
$15 - $18/hr
You will assist in managing the day-to-day operations of your restaurant, ensuring guest satisfaction. One of the most critical opportunities that you will have is to develop, direct, and supervise ...
Quick apply
Closing Assistant Manager
$15 - $18/hr
You will assist in managing the day-to-day operations of your restaurant, ensuring guest satisfaction. One of the most critical opportunities that you will have is to develop, direct, and supervise ...
Restaurant Assistant Manager Hourly
Appleton, WI · On-site
$17 - $20/hr
In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and ...
Restaurant Assistant Manager Hourly
Appleton, WI · On-site
$17 - $20/hr
In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and ...
Assistant Manager
Platteville, WI · On-site
Seeking a Qualified Restaurant Assistant Manager in Platteville, WI, with advancement opportunities within the company. Welcome to the wonderful world of Taco John's! In our ever-evolving need of ...
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Assistant Manager
Platteville, WI · On-site
Seeking a Qualified Restaurant Assistant Manager in Platteville, WI, with advancement opportunities within the company. Welcome to the wonderful world of Taco John's! In our ever-evolving need of ...
Assistant Manager
Appleton, WI · On-site
$17 - $20/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...
Quick apply
Assistant Manager
Appleton, WI · On-site
$17 - $20/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...
Assistant Manager
Green Bay, WI · On-site
$15 - $20/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...
Quick apply
Assistant Manager
Green Bay, WI · On-site
$15 - $20/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...
Assistant Manager
$15 - $20/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...
Quick apply
Assistant Manager
$15 - $20/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...
Assistant Manager
$17 - $20/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...
Quick apply
Assistant Manager
$17 - $20/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...
Assistant Manager
Sheboygan, WI · On-site
You will assist in managing the day-to-day operations of your restaurant, ensuring guest satisfaction. One of the most critical opportunities that you will have is to develop, direct, and supervise ...
Quick apply
Assistant Manager
Sheboygan, WI · On-site
You will assist in managing the day-to-day operations of your restaurant, ensuring guest satisfaction. One of the most critical opportunities that you will have is to develop, direct, and supervise ...
Assistant Manager
De Pere, WI · On-site
$15 - $20/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...
Quick apply
Assistant Manager
De Pere, WI · On-site
$15 - $20/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead ...
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience in one or more of the following roles/brands is ...
Quick apply
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience in one or more of the following roles/brands is ...
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience in one or more of the following roles/brands is ...
Quick apply
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience in one or more of the following roles/brands is ...
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience in one or more of the following roles/brands is ...
Quick apply
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience in one or more of the following roles/brands is ...
Assistant Manager
Greenfield, WI · On-site
$13 - $15/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience in one or more of the following roles/brands is ...
Quick apply
Assistant Manager
Greenfield, WI · On-site
$13 - $15/hr
Restaurant Assistant Manager / Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience in one or more of the following roles/brands is ...
Restaurant Shift Manager
Pewaukee, WI · On-site
$40K - $70K/yr
We are seeking a Restaurant Assistant Manager to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities: * Supervise and coordinate front ...
Quick apply
Restaurant Shift Manager
Pewaukee, WI · On-site
$40K - $70K/yr
We are seeking a Restaurant Assistant Manager to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities: * Supervise and coordinate front ...
Restaurant Shift Manager
Pewaukee, WI · On-site
$40K - $70K/yr
We are seeking a Restaurant Assistant Manager to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities: * Supervise and coordinate front ...
Quick apply
Restaurant Shift Manager
Pewaukee, WI · On-site
$40K - $70K/yr
We are seeking a Restaurant Assistant Manager to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities: * Supervise and coordinate front ...
Assistant Manager
Sheboygan Falls, WI · On-site
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it's setting the tone for the team when you're in charge, or upholding the ...
Assistant Manager
Sheboygan Falls, WI · On-site
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it's setting the tone for the team when you're in charge, or upholding the ...
Restaurant Assistant Manager information
See Wisconsin salary details
$11.16 - $12.97
2% of jobs
$12.97 - $14.78
8% of jobs
$14.78 - $16.59
14% of jobs
$16.69 is the 25th percentile. Wages below this are outliers.
$16.59 - $18.40
18% of jobs
The median wage is $19.36 / hr.
$18.40 - $20.20
16% of jobs
$20.20 - $22.01
9% of jobs
$23.33 is the 75th percentile. Wages above this are outliers.
$22.01 - $23.82
11% of jobs
$23.82 - $25.63
7% of jobs
$25.63 - $27.44
6% of jobs
$27.44 - $29.25
5% of jobs
$29.25 - $31.06
3% of jobs
$11
$20
$31
How much do restaurant assistant manager jobs pay per hour?
What does a restaurant assistant manager do?
What is the difference between Restaurant Assistant Manager vs Restaurant Supervisor?
| Aspect | Restaurant Assistant Manager | Restaurant Supervisor |
|---|---|---|
| Responsibilities | Oversees daily operations, manages staff, handles customer issues, supports manager | Supervises staff, ensures service quality, assists with shift management |
| Required Credentials | Experience in hospitality, leadership skills, sometimes certifications in food safety | Experience in restaurant service, strong communication skills, often no formal certifications |
| Work Environment | Fast-paced restaurant setting, managerial duties, team coordination | Frontline service environment, direct customer interaction, staff supervision |
While both roles involve supervising staff and ensuring smooth restaurant operations, the Restaurant Assistant Manager typically has broader responsibilities, including supporting the manager and handling more complex issues. The Restaurant Supervisor focuses more on day-to-day service and staff oversight. Both roles require experience in hospitality, but the Assistant Manager often needs additional leadership skills and experience.
How do you become a restaurant assistant manager?
How much do restaurant assistant managers make in the US?
What are the key skills and qualifications needed to thrive as a restaurant assistant manager, and why are they important?
How does a restaurant assistant manager typically collaborate with kitchen and front-of-house teams to ensure smooth service?

Potbelly Sandwich Shop rating
5.9
Based on 88 frontline employees who took The Breakroom Quiz
23rd of 106 rated fast food restaurants
Job description
Job Title: Assistant Manager
Department/Function: Operations
Location: Field, in Shop
Reports to : General Manager
Job Level 1
Job Band: Manager Full-Time
Salaried Nonexempt
Travel Requirements: Rarely
GENERAL DESCRIPTION
Leads and behaves according to Company Values. Leads and develops people to execute outstanding product quality and customer service, build sales and control costs for each shift. Assistant Managers must exercise a great deal of judgment and discretion regarding supervising employees and resolving customer issues. Any decisions must be consistent with Company operating policies and procedures. Essential areas of focus include, but are not limited to:
FOCUS
People
- Train, coach and develop Company Associates and Shift Leaders.
- Formally evaluate Associate and Shift Leader performance, including completion and sign off of appraisals.
- Conduct weekly feedback sessions with Associates, Certified Trainers and Shift Leaders.
- Know, enforce, and educate Associates, Certified Trainers and Shift Leaders on all appropriate work rules, personnel policies, labor laws, and security and safety procedures.
- Effectively recommend and/or implement appropriate corrective action.
- Effectively recommend the hiring and retention of Associates, Certified Trainers and Shift Leaders.
- Execute a plan to decrease turnover and improve Associate's job satisfaction.
- Effectively schedule Associates, Certified Trainers and Shift Leaders.
- Update communication board with critical shop information.
- Hold monthly Associate, Certified Trainer and Shift Leader meetings.
Customers
- Effectively handle customer complaints.
- Maintain critical standards for raw and finished product quality, service speed and quality, cleanliness and sanitation.
- Ensure a clean and sanitary environment by assigning daily cleaning duties and weekly follow-up.
- Properly execute, enforce and manage all food safety requirements and practices.
- Enforce and maintain uniform policy.
- Manage back-of-house to ensure standards are met.
- Ensure shop security and safety by executing procedures properly.
Sales
Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes.
Profit
- Control assigned P & L line items.
- Control food components, labor, waste, and cash across shifts.
- Count drawers and ensure proper cash handling procedures are followed.
- Responsible for weekly update of daily prep sheet.
- Maintain all food pars and appropriate inventory and place shop orders (from SMS, data source, etc.).
ESSENTIAL PHYSICAL FUNCTIONS
- Must have the ability/stamina to work a minimum of 45 hours per week.
- Ability to stand/walk for 9-10 hours per day and sit for 1-2 hours per day.
- Must be able to exert well-paced and frequent mobility for periods of up to five hours.
- Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
- Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
- Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
- Must be able to tolerate higher levels of noise from music, customer and employee traffic.
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
- Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and coordination of schedules, problem-solving, maintaining cleanliness, training employees, execution of marketing plans and providing great customer service.
EXPERIENCE, EDUCATION AND BEHAVIORS
- Must represent The Potbelly Way.
- Minimum of at least 2 years management experience in either a restaurant or retail environment.
- High School degree; Bachelor's degree, preferred.
- As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
- Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
- Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, execution of marketing plans, training employees and providing great customer service.
- Ability to maintain deadlines and prioritize while running an effective shift.
- Exceptional customer service skills.
- Strong business acumen.
- Strong interpersonal and communication skills, both written and verbal.
- Strong organizational skills and the ability to multi-task.
- Ability to build and develop strong teams and handle conflict resolution.
- Strong interviewing skills.
- Ability to write effective schedules and maintain labor goals.
- Knowledge of Microsoft Office.
You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
What Potbelly Sandwich Shop employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Potbelly
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
5,001 - 10,000 Employees
Headquarters location
Chicago, IL, US
Year founded
1977