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Resorts In Concierge Jobs in Virginia (NOW HIRING)

Vacatia

Field Package Sales Agent

Williamsburg, VA

Minimum of 1 year in customer service, sales, concierge or field marketing, preferably in hospitality, vacation ownership, or resorts * Customer interaction, sales, and closing experience preferred

Vacatia

Field Package Sales Agent

Williamsburg, VA · On-site

Minimum of 1 year in customer service, sales, concierge or field marketing, preferably in hospitality, vacation ownership, or resorts * Customer interaction, sales, and closing experience preferred

Auberge Collection

Front Desk Agent

Meadows Of Dan, VA · On-site

$17/hr

Collaborate with housekeeping, concierge, and management teams to ensure seamless communication ... resorts, and residences, Auberge invites guests to create unforgettable stories in some of the ...

Auberge Collection

Front Desk Agent

Meadows Of Dan, VA · On-site

$17/hr

Collaborate with housekeeping, concierge, and management teams to ensure seamless communication ... resorts, and residences, Auberge invites guests to create unforgettable stories in some of the ...

Auberge Collection

Front Desk Agent

Meadows Of Dan, VA · On-site

$17/hr

Collaborate with housekeeping, concierge, and management teams to ensure seamless communication ... resorts, and residences, Auberge invites guests to create unforgettable stories in some of the ...

Auberge Collection

Front Desk Agent

Meadows Of Dan, VA · On-site

$17/hr

Collaborate with housekeeping, concierge, and management teams to ensure seamless communication ... resorts, and residences, Auberge invites guests to create unforgettable stories in some of the ...

Vacatia

Brand Ambassador

Williamsburg, VA

What You Bring * 1+ years in customer service, sales, concierge, or field marketing, ideally in hospitality or resorts. * Strong preference for phone-based sales and closing experience. * Must be ...

Vacatia

Brand Ambassador

Williamsburg, VA

What You Bring * 1+ years in customer service, sales, concierge, or field marketing, ideally in hospitality or resorts. * Strong preference for phone-based sales and closing experience. * Must be ...

Vacatia

Brand Ambassador

Williamsburg, VA · On-site

What You Bring * 1+ years in customer service, sales, concierge, or field marketing, ideally in hospitality or resorts. * Strong preference for phone-based sales and closing experience. * Must be ...

Vacatia

Front Office Manager

Williamsburg, VA

... Concierge, and Room Control operations. This is a key leadership role responsible for ensuring ... Jump in to support other teams during high-demand periods and contribute to the resorts culture of ...

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Resorts In Concierge information

What do hotel concierges get paid?

Hotel concierges typically earn an average hourly wage of around $12 to $20, with annual salaries ranging from approximately $25,000 to $45,000 depending on experience, location, and the establishment's size. Tips can also significantly increase their overall income. Strong communication skills and local knowledge are important for success in this role.

What are the main challenges faced by a Resorts Concierge, and how can they be effectively managed?

A Resorts Concierge often encounters challenges such as handling multiple guest requests simultaneously, managing last-minute changes, and ensuring personalized service in a fast-paced environment. To manage these effectively, strong organizational skills, attention to detail, and clear communication with both guests and other resort departments are essential. Building strong relationships with local vendors and staying informed about resort amenities also helps concierges provide swift, accurate recommendations and solutions. Regular team meetings and ongoing training can further support concierges in delivering exceptional guest experiences.

What is the expected salary for a concierge?

The average salary for a resort concierge typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the level of service provided. Concierge roles often include tips and bonuses, which can significantly increase total compensation. Strong customer service skills and familiarity with local amenities are important for earning higher wages.

What are the key skills and qualifications needed to thrive as a Resorts Concierge, and why are they important?

To thrive as a Resorts Concierge, you need excellent customer service skills, local area knowledge, and typically a high school diploma or equivalent. Familiarity with reservation systems, property management software, and common office applications is important for daily operations. Outstanding communication, problem-solving abilities, and cultural sensitivity help create personalized and memorable guest experiences. These skills are crucial to ensuring guest satisfaction, repeat business, and the seamless operation of resort services.

What does a resort concierge do?

A resort concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities to enhance their stay. They often have strong knowledge of the local area and excellent customer service skills, and may use reservation systems or communication tools to fulfill guest requests.

Is being a hotel concierge a good job?

Being a hotel concierge is a customer service role that involves assisting guests with reservations, directions, and local recommendations. It requires strong communication skills, knowledge of the area, and often involves working flexible hours, including evenings and weekends.

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

What are popular job titles related to Resorts In Concierge jobs in Virginia? For Resorts In Concierge jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Resorts In Concierge jobs in Virginia look for? The top searched job categories for Resorts In Concierge jobs in Virginia are:
What cities in Virginia are hiring for Resorts In Concierge jobs? Cities in Virginia with the most Resorts In Concierge job openings:
Resorts In Concierge jobs near you
Field Package Sales Agent

Field Package Sales Agent

Vacatia

Williamsburg, VA

Full-time

Posted 8 days ago

Job description

Join Vacation Village by Vacatia and Help Shape the Future!

Location: Events throughout Northern Virginia and Maryland

At Vacation Village Resorts, we are committed to providing our employees with a workplace environment that is safe, inclusive, productive, challenging, rewarding, and fun. When you become a member of our family, you join a company that is as passionate about its employees as it is about its customers and owners.

The Field Package Sales Agent is responsible for generating leads and selling vacation packages at various events. This includes completing the Acceptance Form with all necessary signatures and processing payments using a provided tablet with a booking application. Agents may also support the on-site Event Team Leader by assisting with pitches, detailing package components, personalizing vacations for customers, distributing marketing materials, maintaining a clean exhibit space, and covering for staff breaks.

Your Impact

  • Lead Generation & Sales: Proactively identify, cultivate, and convert high-quality leads into successful package sales by understanding needs, presenting solutions, and closing deals.
  • Paperwork Processing: Accurately and efficiently process all necessary documentation for package sales, ensuring compliance with company policies and legal requirements.
  • Information Management (Tablet-Based): Utilize a tablet for seamless uploading and downloading of sales activities, customer data, and package details, ensuring real-time updates and efficient data management.
  • Additional Tasks: Perform assigned tasks, including training, meetings, or special projects, contributing to the sales team's and organization's success.

What You Bring

  • Lead generation/sales background required
  • Goal-oriented, motivated, outgoing, friendly, tactful, well-organized, professional, and positive
  • Must work weekends, holidays, and extended hours
  • Unrestricted Driver’s License and Ability to travel to multiple locations
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to meet and listen to people
  • Minimum of 1 year in customer service, sales, concierge or field marketing, preferably in hospitality, vacation ownership, or resorts
  • Customer interaction, sales, and closing experience preferred