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Destination Concierge Jobs in Virginia (NOW HIRING)

ClubCorp

Concierge

Norfolk, VA · On-site

$16 - $18/hr

Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments. * Inform members and ...

Invited

Concierge

Norfolk, VA

$15 - $19.25/hr

Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments. * Inform members and ...

Invited Clubs

Concierge

Norfolk, VA

$15 - $19.25/hr

Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments. * Inform members and ...

The St. James

Concierge (4715)

Springfield, VA

$16.25 - $21/hr

Concierge Location: The St. James - Springfield, VA About The St. James: The St. James is a premier ... James is your destination to discover your best self. Our People & Culture: At The St. James, we ...

The St. James

Concierge (4715)

Springfield, VA · On-site

$16.25 - $21/hr

Concierge Location: The St. James - Springfield, VA About The St. James: The St. James is a premier ... James is your destination to discover your best self. Our People & Culture: At The St. James, we ...

Glass Light Hotel & Gallery

Concierge

Norfolk, VA · On-site

$18/hr

The Concierge is responsible for efficiently coordinating various services related to the guests ... venues, shopping destinations, sightseeing tours, and other local attractions and services.

New

Glass Light Hotel & Gallery

Concierge

Norfolk, VA

$18/hr

The Concierge is responsible for efficiently coordinating various services related to the guests ... venues, shopping destinations, sightseeing tours, and other local attractions and services.

New

Glass Light Hotel & Gallery

Concierge

Norfolk, VA · On-site

$18/hr

The Concierge is responsible for efficiently coordinating various services related to the guests ... venues, shopping destinations, sightseeing tours, and other local attractions and services.

New

Glass Light Hotel & Gallery

Concierge

Norfolk, VA

$18/hr

The Concierge is responsible for efficiently coordinating various services related to the guests ... venues, shopping destinations, sightseeing tours, and other local attractions and services.

New

The St. James

Concierge Shift Lead (4716)

Springfield, VA

$16.25 - $21/hr

Concierge Shift Lead Location: The St. James - Springfield, VA About The St. James: The St. James ... James is your destination to discover your best self. Our People & Culture: At The St. James, we ...

The St. James

Concierge Shift Lead (4716)

Springfield, VA · On-site

$16.25 - $21/hr

Concierge Shift Lead Location: The St. James - Springfield, VA About The St. James: The St. James ... James is your destination to discover your best self. Our People & Culture: At The St. James, we ...

Comstock

Weekend Concierge (4pm-12am)

Reston, VA

$16.25 - $20.75/hr

Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our ... Manage incoming phone calls and direct them to the appropriate destination * Coordinate reservation ...

Comstock

Weekend Concierge (4pm-12am)

Reston, VA · On-site

$19 - $21/hr

Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our ... Manage incoming phone calls and direct them to the appropriate destination * Coordinate reservation ...

Comstock

Concierge (M-F, 4pm-12am) - Lease-up

Reston, VA

$16.25 - $20.75/hr

Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our ... Manage incoming phone calls and direct them to the appropriate destination * Coordinate reservation ...

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All JobsDestination Concierge JobsDestination Concierge Jobs in Virginia

Destination Concierge information

What is the difference between Destination Concierge vs Travel Agent?

AspectDestination ConciergeTravel Agent
CredentialsMay require hospitality or tourism certificationsOften licensed or certified in travel planning
Work EnvironmentLuxury hotels, resorts, or concierge servicesTravel agencies, online platforms, or independent
Employer & IndustryHospitality and luxury service industryTravel and tourism industry
Primary FocusPersonalized local experiences and servicesArranging travel logistics and bookings

While both roles involve assisting travelers, a Destination Concierge focuses on providing personalized local experiences within a specific destination, often working in luxury hospitality settings. A Travel Agent primarily arranges travel logistics, flights, and accommodations across various destinations. Understanding these differences helps travelers choose the right professional for their needs.

What jobs pay 4000 a week without a degree?

A Destination Concierge typically earns less than $4,000 a week, but high-paying roles that can reach this level without a degree include sales managers, real estate brokers, and certain skilled trades like commercial pilots or specialized technicians. These jobs often require experience, certifications, or strong interpersonal skills rather than formal degrees.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or high-end environments.

How much does a travel concierge make?

A travel concierge typically earns between $30,000 and $60,000 annually, depending on experience, location, and employer. Experienced concierges with specialized skills or working for luxury services can earn higher salaries and may receive tips or commissions.

What is a destination concierge?

A destination concierge is a professional who assists travelers with planning and coordinating their visits to a specific location. They provide personalized recommendations, booking services, and local insights to enhance the guest experience, often working in hotels, resorts, or travel agencies.
What are popular job titles related to Destination Concierge jobs in Virginia? For Destination Concierge jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Destination Concierge jobs in Virginia look for? The top searched job categories for Destination Concierge jobs in Virginia are:
What cities in Virginia are hiring for Destination Concierge jobs? Cities in Virginia with the most Destination Concierge job openings:
Destination Concierge jobs near you
Concierge

Concierge

ClubCorp

Norfolk, VA • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description


Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club's values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty.
Key Priorities
The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club's commitment to exceeding members' expectations.
Reporting Structure
  • Reports to the Member Experience Director
Day to Day
  • Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression.
  • Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry.
  • Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments.
  • Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone.
  • Assist with member communications, including social media efforts, newsletters, and event announcements.
  • Make outbound calls to new and at-risk members to ensure engagement and retention.
  • Support member experience initiatives by promoting club offerings and assisting with key projects.
  • Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards.
  • Conduct proactive phone calls to confirm member reservations for dining and events.
  • Oversee the reservation process for the club's dining facilities, ensuring accurate booking details and timely confirmations.
  • Actively promote upcoming events and assist in event registration and follow-ups to encourage participation.
  • Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system.
  • Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records.
  • Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy.
  • Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits.
  • Maintain up-to-date member profiles, including personal preferences and special occasions.
  • Communicate any known member's allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience.
  • Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.
  • Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members.

Additional Duties
  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Required
  • High school diploma or equivalent.
  • A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role.
  • Possess a service-oriented mindset with the ability to make every member and guest feel valued.
  • Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience.
  • Professional and welcoming phone demeanor.
  • Positive attitude with a collaborative team spirit.

Preferred
  • Strong communication skills across various channels, including verbal, written, phone, text, and social media.
  • Proven ability to work well under pressure, effectively managing multiple tasks simultaneously.
  • Strong organizational skills with keen attention to detail.
  • Exceptional listing skills, with the ability to understand and respond to member and guest needs.
  • Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
  • Effective multitasker with strong time management and prioritization skills.
Physical Requirements
  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
  • Effective communication skills with sufficient visual acuity, including talking and hearing.

Primary Tools/Equipment
  • Computer
  • Keyboard
  • Telephone
  • Copier
  • General office supplies

Work Schedule
  • Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays.
  • Additional hours are required to meet deadlines of the position.

What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

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