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Building Concierge Jobs in Virginia (NOW HIRING)

Concierge

Norfolk, VA · On-site

$15 - $19.25/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

Concierge

Norfolk, VA

$15 - $19.25/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

Concierge

Norfolk, VA · On-site

$16 - $18/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

Corporate Concierge

Mclean, VA · On-site

$19 - $21/hr

Stay informed about building activities, workplace updates, and local resources that may support employees. * Assist with monthly tabling events to promote concierge services and engage employees.

Stay informed about building activities, workplace updates, and local resources that may support employees. * Assist with monthly tabling events to promote concierge services and engage employees.

Corporate Concierge

Mclean, VA · On-site

$19 - $21/hr

Stay informed about building activities, workplace updates, and local resources that may support employees. * Assist with monthly tabling events to promote concierge services and engage employees.

Concierge

Salem, VA · On-site

$15/hr

The Concierge is responsible for greeting and directing all visitors and callers of the facility ... correct procedures for building and resident safety. Pay: * $15.00 per hour Roles ...

Assisting residents with concierge duties and monitoring visitors to the building. * Conducting routine property checks. * Assisting management or contractors with department staff supervision ...

What the Concierge will be doing: • Handling resident package distribution and amenity reservations. • Assisting residents with concierge duties and monitoring visitors to the building. • ...

Evening Concierge

Arlington, VA · On-site

$17.75 - $23/hr

You take ownership and pride in creating stellar first impressions and building ongoing positive ... As a Resident Concierge, your primary responsibilities include: * Solving problems and providing ...

Evening Concierge

Arlington, VA · On-site

$17.75 - $23/hr

You take ownership and pride in creating stellar first impressions and building ongoing positive ... As a Resident Concierge, your primary responsibilities include: * Solving problems and providing ...

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Building Concierge information

See Virginia salary details

$10

$17

$25

How much do building concierge jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for building concierge in Virginia is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.09 per hour, depending on experience, location, and employer.

What is a building concierge?

Building concierges are professionals who manage front desk operations in residential or commercial buildings. They greet visitors, assist tenants with requests, handle deliveries, and ensure security by monitoring access to the premises. Their role often includes providing information, coordinating maintenance, and serving as a point of contact between residents and building management. Building concierges help create a welcoming and safe environment for everyone in the building.

What are the key skills and qualifications needed to thrive as a building concierge?

To thrive as a Building Concierge, you need strong customer service skills, organizational abilities, and a high school diploma or equivalent. Familiarity with property management software, visitor management systems, and basic security protocols is often required. Exceptional communication, problem-solving, and discretion help build rapport with residents and address their needs efficiently. These skills are essential for ensuring smooth daily operations and creating a welcoming, secure environment for all building occupants.

What are some common challenges a building concierge faces, and how can they effectively address them?

Building Concierges often manage multiple requests from residents and guests simultaneously, which can be challenging during peak hours. They must balance providing excellent customer service with enforcing building policies and handling emergencies. Effective communication, strong organizational skills, and the ability to stay calm under pressure are key to success. Regular training and clear procedures also help concierges handle difficult situations efficiently and maintain a positive atmosphere in the building.

What is the difference between Building Concierge vs Building Superintendent?

AspectBuilding ConciergeBuilding Superintendent
CredentialsCustomer service experience, sometimes certifications in hospitality or securityTrade licenses, maintenance certifications, HVAC or electrical licenses
Work EnvironmentFront desk, lobby, common areas of residential or commercial buildingsMechanical rooms, maintenance areas, building systems
Employer & IndustryProperty management companies, residential complexes, hotelsProperty management, commercial and residential buildings
Primary ResponsibilitiesGreeting residents, handling deliveries, providing informationMaintaining building systems, repairs, overseeing contractors

While both roles serve building residents and are essential to property operations, a Building Concierge primarily focuses on customer service and resident interaction, whereas a Building Superintendent handles maintenance, repairs, and building systems management. The roles often overlap but differ mainly in their core duties and skill sets.

Do building concierges make good money?

Building concierges typically earn an average salary ranging from $25,000 to $50,000 annually, depending on location, experience, and the complexity of the building. Some positions may offer additional benefits or tips, especially in luxury or high-end properties. Salaries can vary based on the employer and the level of responsibility involved.

What are the jobs of a building concierge?

A building concierge is responsible for greeting residents and visitors, managing deliveries, providing information about building services, and handling security or access control. They often assist with reservations, coordinate maintenance requests, and ensure the safety and comfort of occupants. Strong communication skills and familiarity with building systems are important for this role.

What does a building concierge do?

A building concierge is responsible for assisting residents or tenants by handling tasks such as greeting visitors, managing deliveries, providing information about building services, and coordinating maintenance requests. They often work in a front-desk environment and may use communication tools like phones or intercom systems to perform their duties.

What cities in Virginia are hiring for Building Concierge jobs?

Cities in Virginia with the most Building Concierge job openings:

Infographic showing various Building Concierge job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $37,365 per year, or $18 per hour.

Front Desk Concierge - RESTON, VA

COMPASS CONCIERGE SERVICES

Washington, VA

$21/hr

Full-time, Part-time

Medical, Life, PTO

Re-posted 21 days ago


Job description

The Role
At Compass Concierge, we don’t just staff a desk; we curate an experience. As a Front Desk Concierge, you are the heartbeat of the building and one of the first impressions residents and guests have of their community. We are currently seeking part-time professionals for properties located in the Reston, Virginia area who bring warmth, professionalism, strong communication skills, and a hospitality-driven mindset.

This opportunity is open exclusively to Virginia residents due to property location and scheduling needs.

This role is ideal for individuals who thrive in a fast-paced residential environment and enjoy creating an organized, welcoming, and polished experience for clients, residents, guests, and vendors alike.


Why Join Compass Concierge?
Our Compass Concierge team proudly serves thousands of residents every day across the DC Metro Area. Rooted in service and united by our purpose, we strive to create welcoming, professionally managed communities where residents feel cared for and supported. We believe a career should develop your talents, fuel your passions, and empower your professional growth. If you are passionate about hospitality, customer service, and creating exceptional resident experiences, Compass is the place to build your career.
What You’ll Do

  • Build rapport with residents by learning their names and preferences, delivering a personalized and professional experience
  • Answer incoming phone calls professionally and courteously, directing residents, guests, vendors, and clients to the appropriate party while maintaining a calm and service-oriented demeanor
  • Respond to resident, client, and management emails in a professional, timely, and detail-oriented manner
  • Draft clear and accurate written communication including resident correspondence, service updates, incident documentation, and shift notes
  • Monitor building access, verify guests and vendors, and enforce property policies
  • Conduct routine lobby and perimeter awareness to maintain a secure environment
  • Prepare detailed incident and shift reports
  • Oversee package logging, vendor check-ins, and service requests using digital tracking platforms
  • Support move-in and move-out logistics while maintaining building security protocols
  • Provide local recommendations, manage amenity reservations, and serve as a knowledgeable resource for residents and guests
  • Assist with resident events, building notices, move coordination, and amenity scheduling
  • Ensure shift handoff notes and operational updates are thorough, accurate, and communicated clearly between team members
  • Demonstrate professionalism, patience, and emotional composure during high-volume periods or challenging resident interactions
  • Uphold a polished and professional lobby environment while balancing hospitality with vigilance and discretion
  • When required, utilize professional de-escalation techniques to calmly and effectively manage conflicts or disruptive situations involving residents, guests, or vendors
  • Assess situations quickly, communicate with empathy and authority, and take appropriate action to resolve issues while maintaining a welcoming atmosphere
  • Respond calmly and effectively to emergencies, coordinating with property management and local authorities when necessary


What You Bring

  • Previous experience in concierge, hospitality, customer service, front desk, luxury residential, hotel, or client-facing environments is strongly preferred
  • Minimum of 3 years of customer-facing experience with a strong service orientation
  • Excellent verbal and written communication skills, including the ability to write clear and professional incident and shift reports
  • Strong organizational skills and attention to detail
  • Ability to multitask and remain composed in a busy residential environment
  • Familiarity with Microsoft Office; experience with BuildingLink, Yardi, KeyLink, or similar property management systems is a plus
  • Polished, professional appearance with adherence to a business suit dress code (black or navy)
  • Availability for schedules that may include evenings, weekends, holidays, and inclement weather
  • Reliable transportation to various DC Metro Area locations
  • Ability to stand for extended periods and lift up to 50 pounds when handling packages


The Perks

  • Competitive hourly pay
  • Accrued Paid Sick Time 
  • Accrued Paid Time Off for full-time employees 
  • Health Insurance available for full-time employees  
  • Term Life Insurance available for full-time employees 
  • Compass Care Employee Assistance Program 
  • Employee Discount Program 
  • Referral Bonus Opportunities 
  • Commuter Benefit Program 
  • Growth opportunities within the organization are available 
  • Additional compensation such as bonuses or merit increases may be available based on performance 


About Us
Compass Concierge is an equal opportunity employer. We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.