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Resort Hotel General Manager Jobs in Raleigh, NC

McKibbon Hospitality

Hotel General Manager

Raleigh, NC · On-site

What Makes a McKibbon General Manager? As a key member of the property leadership team, the General Manager is responsible for overseeing all aspects of the hotel's operations to ensure the hotel ...

New

McKibbon Hospitality

Hotel General Manager

Raleigh, NC · On-site

What Makes a McKibbon General Manager? As a key member of the property leadership team, the General Manager is responsible for overseeing all aspects of the hotel's operations to ensure the hotel ...

New

Clover Hospitality Group

Hotel General Manager

Durham, NC · On-site

$50K - $60K/yr

As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel ...

Yardstick

General Manager | Boutique Dog Hotel

Raleigh, NC · On-site

$58.50 - $71.50/hr

Raleigh, NC (27615) Keywords: dog hotel, pet resort, dog boarding, dog daycare, kennel manager, animal care, pet services, operations manager, hospitality manager, veterinary technician, vet tech, ...

Shri Hotels

General Manager

Raleigh, NC · On-site

Description We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next general manager of our busy hotel. Do you enjoy bringing new ...

Shri Hotels

General Manager

Raleigh, NC · On-site

$75K/yr

As the general manager, you will oversee HR matters, including interviewing, hiring, training ... Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms ...

Daly Seven, Inc.

General Manager

Morrisville, NC · On-site

Summary The General Manager is the central leader of the hotel, responsible for its overall success. This role requires a strategic vision to balance long-term growth with day-to-day operational ...

CMC Hotels

Assistant General Manager

Cary, NC

Assistant General Manager Courtyard Raleigh/Cary-Crossroads CMC Hotels Lead with Hospitality ... CMC Hotels is a North Carolina-based hotel management company with more than 35 years of success ...

Hilton Garden Inn

General Manager

Cary, NC · On-site

$110K - $120K/yr

Join Our Team as a General Manager at the Hilton Garden Inn Raleigh-Cary! Due to an internal ... Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand ...

hilton garden inn

General Manager

Cary, NC · On-site

$110 - $120/hr

... General Manager at the Hilton Garden Inn Raleigh-Cary Due to an internal promotion, we have an ... Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand ...

CMC Hotels

Assistant General Manager

Cary, NC · On-site

$65 - $90/hr

CMC Hotels is a North Carolina-based hotel management company with more than 35 years of success ... We are seeking an engaging, service-driven Assistant General Manager to join the leadership team at ...

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All JobsResort Hotel General JobsResort Hotel General Manager JobsResort Hotel General Manager Jobs in Raleigh, NC

Resort Hotel General Manager information

See Raleigh, NC salary details

$39.4K

$84.8K

$161.4K

How much do resort hotel general manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for resort hotel general manager in Raleigh, NC is $84,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $95,700.00 per year, depending on experience, location, and employer.

What does a resort hotel general manager do?

A Resort Hotel General Manager is responsible for overseeing all aspects of a resort hotel's operations, including guest services, staff management, budgeting, marketing, and facility maintenance. They ensure that guests have a positive experience, implement policies to maintain high service standards, and work to achieve financial goals. Additionally, they coordinate with department heads, handle customer complaints, and find ways to improve efficiency and profitability. Their role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a resort hotel general manager?

To thrive as a Resort Hotel General Manager, you need strong leadership, hospitality management experience, financial acumen, and a relevant degree such as in hospitality or business administration. Familiarity with property management systems (PMS), revenue management software, and industry certifications like CHA (Certified Hotel Administrator) is often required. Excellent interpersonal skills, problem-solving abilities, and adaptability set top performers apart in this role. These skills are crucial for ensuring smooth operations, guest satisfaction, and sustained profitability in a competitive hospitality environment.

What are some common challenges faced by resort hotel general managers, and how can they effectively address them?

Resort Hotel General Managers often encounter challenges such as managing high guest expectations, coordinating large teams across diverse departments, and adapting quickly to seasonal fluctuations in occupancy. To address these, it's important to foster strong interdepartmental communication, implement flexible staffing strategies, and prioritize continuous staff training. Additionally, successful general managers actively seek guest feedback and use it to drive service improvements, ensuring the resort maintains a competitive edge and high satisfaction rates.

What is the difference between Resort Hotel General Manager vs Hotel Operations Manager?

AspectResort Hotel General ManagerHotel Operations Manager
CredentialsBachelor’s degree in hospitality, management, or related field; experience in hotel managementBachelor’s degree in hospitality, business, or related; experience in hotel operations
Work EnvironmentOversees entire resort, including accommodations, amenities, and guest experienceFocuses on daily hotel operations, staff management, and service quality
Industry UsageCommonly used in large resorts and luxury propertiesUsed across various hotel types, including resorts and city hotels

The Resort Hotel General Manager is responsible for the overall success of the resort, including strategic planning and guest satisfaction. In contrast, the Hotel Operations Manager handles daily operational tasks, staff coordination, and service delivery. Both roles require hospitality credentials and industry experience, but the General Manager has a broader scope overseeing the entire resort.

What are popular job titles related to Resort Hotel General Manager jobs in Raleigh, NC?

For Resort Hotel General Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Resort Hotel General Manager jobs in Raleigh, NC look for?

The top searched job categories for Resort Hotel General Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Resort Hotel General Manager jobs?

Cities near Raleigh, NC with the most Resort Hotel General Manager job openings:

Resort Hotel General Manager jobs near you
Infographic showing various Resort Hotel General Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $84,840 per year, or $40.8 per hour.

Hotel General Manager

McKibbon Hospitality

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

McKibbon Hospitality rating

5.3

Company rating: 5.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Thank you for your interest in growing your career with McKibbon Hospitality. From extended stay to luxury hotels, from urban boutiques to one-of-a-kind food and beverage concepts, there's one thing that's consistent across all of our properties: they have the distinctive McKibbon touch you won't find elsewhere.
As we look to expand our portfolio in your area and create memorable hospitality experiences across some of the industry's most recognized brands, we anticipate exciting opportunities in the near future and are eager to connect with exceptional talent who share our service-first mindset and passion for hospitality.
This application is for future General Manager opportunities in this market. Submitting your information allows our Talent Acquisition team to stay informed of your interest and consider you for upcoming opportunities that align with your background and career goals. Please understand being we do not have a current opening we will not be able to respond to your application in our typical timely manner.
Please note that there is not currently an open General Manager position in this market. As a result, we may not be able to respond to your application within our typical timeframe.
If there is a currently posted opportunity that matches your interests and qualifications, we encourage you to apply directly to that position for timely consideration. If you apply for a specific open role, submitting this general interest application is not necessary.
We appreciate your interest in McKibbon Hospitality and look forward to connecting with you to learn more about your experience and career aspirations as future opportunities become available.
What Makes a McKibbon General Manager?
As a key member of the property leadership team, the General Manager is responsible for overseeing all aspects of the hotel's operations to ensure the hotel runs smoothly, meets financial and operational goals and provides an exceptional experience for our guests. Reporting to the Regional Vice President of Operations, the General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals while embodying McKibbon's Guiding Principles.
A Day in the Life:
  • Lead, mentor and manage a large team of associates with positive engagement to deliver high level of service, guest satisfaction and associate retention.
  • You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance.
  • You will be responsible for the overall performance of the property's operations, including (but not limited to) guest satisfaction, brand quality assurance, maintenance, housekeeping, budget, labor and associate satisfaction.
  • You will ensure that the hotel is adequately staffed and that team members are well trained, motivated and aligned with the brand and company's values to maximize revenue and reinforce superior service culture.
  • You will be responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company.
  • Inspect and oversee that safety and security standards are being maintained.
  • You will monitor guest feedback and work on improving service quality in all operations.
  • Work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and
  • Leadership to ensure that property and company goals are being achieved.
  • You will act as the face of the property by being actively involved in the local community.
  • Ensure all daily administrative functions and accounting processes and reporting are accurate and complete and oversee that cash management policies are upheld.
  • Ensure Bi-Weekly Payroll is accurate and submitted on time.
  • Complete Weekly and Monthly Forecasting and submit on time.
  • Attend, participate and at time lead weekly and monthly meetings at the hotel level and corporate level.
  • Oversee and conduct hiring, training, and onboarding of new employees.
  • Conduct performance reviews and provide constructive feedback to your direct reports and other associates.
  • Approve and ensure employee schedules are completed for adequate staffing levels.
  • Ensure proper documentation and reporting of guest and associate incidents or accidents.
  • Monitor and evaluate hotel performance, ensuring both properties meet or exceed revenue and guest satisfaction targets.
  • Develop and manage budgets for the hotel, ensuring profitability and cost control in conjunction with your RVP.
  • Analyze financial reports for the hotel, identifying areas for improvement and implementing corrective actions as needed.
  • Maximize revenue by working with the revenue generation team through strategic pricing, promotions and packages by analyzing market trends and competitive positioning to ensure hotels remain competitive and meet goals.
  • Lead hotel during emergencies, handling situations such as natural disasters, security concerns or significant guest incidents.
  • Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Requirements:
  • Associates/Bachelor's Degree
  • Must have a valid driver's license in the applicable state.
  • Ability to travel for McKibbon or brand training as required, and McKibbon One conference held every 18-months.
  • 3 years' minimum experience as a hotel general manager
  • Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired)
  • The skills and experience to lead a team to consistently deliver exceptional guest service.
  • Knowledge of local and state compliance laws
  • Implement McKibbon procedures as they relate to cost control and inventory management.
  • Ability to ensure that hotel policies and brand standards are consistently followed.
  • The ability to develop the leadership qualities of all staff.
  • Excellent communication and problem-solving skills, both written and oral.
  • The ability to maintain positive relationships with the management company, property owners, vendors and clients.
  • The ability to work under pressure and handle multiple tasks.
  • Strong financial knowledge and experience managing hotel budgets, forecasting and revenue generation.
  • Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds.
  • Ability to ensure that hotel policies, procedures and brand standards are followed.
  • Maintain a high level of professionalism, trust and responsibility.
  • Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation.
  • Must excel in high-pressure, fast-paced environments.
  • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
  • Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.

Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance

Financial & Occupational Wellness: All Associates
  • Competitive Compensation with incentives (incentives vary by position)
  • 401K Savings Plan, 50% matching up to 10% of compensation
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates
  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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