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Resolution Manager Jobs in Rome, GA (NOW HIRING)

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

General Manager

Adairsville, GA · On-site

$48K - $50K/yr

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Shift Manager

Dallas, GA · On-site

$14 - $22/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Shift Manager

Rome, GA · On-site

$14 - $22/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Shift Manager

Calhoun, GA · On-site

$14 - $22/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Shift Manager

Rome, GA · On-site

$14 - $22/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Shift Manager

Calhoun, GA · On-site

$14 - $22/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Shift Manager

Calhoun, GA · On-site

$14 - $22/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Shift Manager

Dallas, GA · On-site

$14 - $22/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

General Manager

La Fayette, GA · On-site

$45K - $49K/yr

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Shift Manager

Rome, GA · On-site

$14 - $22/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Manage all S-Q-C-D-M activities, improving and stabilizing key areas. * Report monthly and annually ... resolution. * Exercise proactive best supervisory practices in hiring, training, discipline ...

... resolution skills. · High sense of urgency. · Self-motivated. · Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? · Competitive Salary and aggressive ...

Showing results 21-40

Resolution Manager information

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What does a senior resolution manager do?

A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.

What job categories do people searching Resolution Manager jobs in Rome, GA look for?

The top searched job categories for Resolution Manager jobs in Rome, GA are:

What cities near Rome, GA are hiring for Resolution Manager jobs?

Cities near Rome, GA with the most Resolution Manager job openings:

Infographic showing various Resolution Manager job openings in Rome, GA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

General Manager

Adairsville, GA

Taco Bell
Food Services and Drinking Places • 10K+ employees

$48K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Taco Bell rating

5.2

Company rating: 5.2 out of 10

Based on 3,032 frontline employees who took The Breakroom Quiz

54th of 108 rated fast food restaurants


Job description

General Manager

Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality.

Why should you apply?

  • Competitive Salary:
  • Quarterly Bonus Program
  • Medical, Dental, Vision, Short Term and Long-Term Disability, and Life Insurance
  • 401k Program with a Company Match
  • Advancement Opportunities
  • Paid Vacations
  • Two Paid Holidays
  • Free Meals
  • Retail Discount Program
  • Annual Performance Reviews
  • Try new products before they are for sale to the public

You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and executing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. If you want to build a great career, Charter Foods is the place to learn, grow and succeed!

Job Requirements and Essential Functions

  • Must be at least 18 years old.
  • 1-3 years of supervisory experience in either a food service or retail environment, including Profit and Loss responsibility.
  • 50-Hour Work Week.
  • High School Diploma or GED, preferred, but not required.
  • Basic computer literacy
  • Must have reliable transportation.
  • Basic business math and accounting skills, and strong analytical/decision-making skills
  • Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time.
  • Competitive spirit and passion for excellence.

The company and/or Upper Management may change or add to these job duties and responsibilities at any time with or without prior notice.

If you are ready to build a great career, be part of a winning team, and learn valuable leadership skills, Charter Foods is the place to learn, grow, and succeed! Apply now and join us in serving delicious food with a smile!

At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.

Education:no requirementsEmployment Type: FULL_TIME

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