Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Quick apply
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Maintenance Shop Manager
Cartersville, GA · On-site
As the manager, you will be responsible for coordinating and supervising all maintenance activities ... Resolution: Utilize Fleetio and notifications from shop personnel to resolve daily vehicle and ...
Maintenance Shop Manager
Cartersville, GA · On-site
As the manager, you will be responsible for coordinating and supervising all maintenance activities ... Resolution: Utilize Fleetio and notifications from shop personnel to resolve daily vehicle and ...
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Quick apply
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Quick apply
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Quick apply
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
General Manager
$45K - $49K/yr
You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...
General Manager
$45K - $49K/yr
You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Quick apply
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Quick apply
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Quick apply
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Quick apply
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Quick apply
Shift Manager
$14 - $22/hr
Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...
Ensure communication channels and problem resolution is available on all shifts. Develop a strong management team to provide all shift access and problem resolution. Escalates applicable matters to ...
Ensure communication channels and problem resolution is available on all shifts. Develop a strong management team to provide all shift access and problem resolution. Escalates applicable matters to ...
... resolution skills. · High sense of urgency. · Self-motivated. · Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? · Competitive Salary and aggressive ...
Quick apply
... resolution skills. · High sense of urgency. · Self-motivated. · Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? · Competitive Salary and aggressive ...
... resolution skills. · High sense of urgency. · Self-motivated. · Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? · Competitive Salary and aggressive ...
Quick apply
... resolution skills. · High sense of urgency. · Self-motivated. · Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? · Competitive Salary and aggressive ...
General Manager
Adairsville, GA · On-site
... resolution skills. • High sense of urgency. • Self-motivated. • Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? • Competitive Salary and aggressive ...
General Manager
Adairsville, GA · On-site
... resolution skills. • High sense of urgency. • Self-motivated. • Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? • Competitive Salary and aggressive ...
... resolution skills. · High sense of urgency. · Self-motivated. · Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? · Competitive Salary and aggressive ...
Quick apply
... resolution skills. · High sense of urgency. · Self-motivated. · Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? · Competitive Salary and aggressive ...
General Manager
Rome, GA · On-site
... resolution skills. • High sense of urgency. • Self-motivated. • Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? • Competitive Salary and aggressive ...
General Manager
Rome, GA · On-site
... resolution skills. • High sense of urgency. • Self-motivated. • Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? • Competitive Salary and aggressive ...
General Manager
Rome, GA · On-site
... resolution skills. • High sense of urgency. • Self-motivated. • Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? • Competitive Salary and aggressive ...
General Manager
Rome, GA · On-site
... resolution skills. • High sense of urgency. • Self-motivated. • Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? • Competitive Salary and aggressive ...
... resolution skills. · High sense of urgency. · Self-motivated. · Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? · Competitive Salary and aggressive ...
Quick apply
... resolution skills. · High sense of urgency. · Self-motivated. · Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? · Competitive Salary and aggressive ...
General Manager
Calhoun, GA · On-site
... resolution skills. • High sense of urgency. • Self-motivated. • Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? • Competitive Salary and aggressive ...
General Manager
Calhoun, GA · On-site
... resolution skills. • High sense of urgency. • Self-motivated. • Excellent organizational, planning and time management skills. WHAT MORE COULD YOU ASK FOR? • Competitive Salary and aggressive ...
Resolution Manager information
How does a Resolution Manager typically collaborate with other departments to resolve complex issues?
Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.
What is a Resolution Manager?
A Resolution Manager is a professional responsible for addressing and resolving customer complaints, disputes, or issues within an organization. They act as a liaison between customers and the company, ensuring that concerns are handled efficiently and fairly while maintaining customer satisfaction. Resolution Managers investigate problems, coordinate with relevant departments, and implement solutions to prevent future occurrences. Their goal is to maintain positive relationships with clients and uphold the company’s reputation through effective conflict resolution.
What are the key skills and qualifications needed to thrive as a Resolution Manager, and why are they important?
To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.
What is the difference between Resolution Manager vs Customer Service Manager?
| Aspect | Resolution Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Resolving complex issues and disputes efficiently | Overseeing customer service teams and satisfaction |
| Required Skills | Problem-solving, conflict resolution, technical knowledge | Leadership, communication, customer relationship management |
| Work Environment | Operations, support centers, client-facing roles | Call centers, retail, service industries |
| Certifications | Relevant industry certifications, conflict resolution training | Customer service certifications, management training |
While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.
What job categories do people searching Resolution Manager jobs in Rome, GA look for? The top searched job categories for Resolution Manager jobs in Rome, GA are:
What cities near Rome, GA are hiring for Resolution Manager jobs? Cities near Rome, GA with the most Resolution Manager job openings:
Taco Bell rating
5.2
Based on 2,941 frontline employees who took The Breakroom Quiz
49th of 103 rated fast food restaurants
Job description
About the Job:
As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.
The Day-to-Day:
- Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
- Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
- Ensure food safety, quality, and accuracy of orders.
- Resolve customer complaints quickly, maintaining positive customer relations.
- Provide regular feedback to the GM on Team Member performance.
- Offer ongoing constructive and positive feedback to Team Members.
- Actively participate in training Team Members.
- Handle conflicts constructively and work with the GM to achieve resolution.
- Assist the GM in screening Team Member candidates.
- Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
- Oversee proper product preparation, rotation, portioning, cooking, and holding times.
- Assist the GM with facility maintenance and ensure health and safety standards are always followed.
Is this you?
- 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
- Adheres to cash, security, inventory, and labor policies
- Must be at least 18 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Maintains customer satisfaction and adheres to health and safety standards
- Promotes and champions Taco Bell’s culture and values
- Provides constructive feedback to Team Members
- Executes shift duties accurately and efficiently
- Promotes equity, inclusion, and belonging
- Ensures teammates and customers enjoy a positive experience
Work-Hard, Play-Hard:
- Competitive pay
- Free bachelor's degree and scholarship programs
- Free meals
- Flexible schedules! Day, evening, and late night
- Vacation pay and additional Paid Time Off
- Medical benefits
- 401k retirement plan with 6% match
- Health and wellness programs
- Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
- Más earth! Commitment to a sustainable future
This offer is contingent upon a satisfactory background check and proof of your work eligibility.
The range for this role is $14-$22/hour. Compensation may vary based on geographic location and experience.
What Taco Bell employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Taco Bell
Sourced by ZipRecruiter
Industry
Food services and drinking places and accounting services
Company size
10,000+ Employees
Headquarters location
Irvine, CA, US