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Resolution Manager Jobs in Augusta, GA (NOW HIRING)

Team Pest USA

Sales/Service Manager

Augusta, GA · On-site

$50K - $75K/yr

Handle customer concerns and ensure timely resolution * Manage fleet, service agreements, and required reporting Qualifications * Proven sales experience with a track record of closing new business

Stark Exterminators

Service Manager

Evans, GA · On-site

Service Manager Arrow Exterminators is looking to hire a full-time Service Manager to oversee all ... Your skills in conflict resolution and effective communication will ensure your team and customers ...

Arrow Exterminators

Service Manager

Evans, GA · On-site

$52K/yr

Service Manager Arrow Exterminators is looking to hire a full-time Service Manager to oversee all ... Your skills in conflict resolution and effective communication will ensure your team and customers ...

Food People

Kitchen Key Hourly Manager

Augusta, GA · On-site

Conflict resolution * Organizing and planning * Resource allocation and management * Delegation * Communication * Attention to detail * Coaching * Stress tolerance * Team member Qualifications:

Food People

Kitchen Key Hourly Manager

Augusta, GA · On-site

Conflict resolution * Organizing and planning * Resource allocation and management * Delegation * Communication * Attention to detail * Coaching * Stress tolerance * Team member Qualifications:

Jet Food Stores

Store Manager

Bartow, GA · On-site

... resolution skills • Highly motivated with a desire to work in a fast-paced environment • Results oriented team player/manager • Ability to work flexible work schedule including days, nights ...

Jet Food Stores

Store Manager

Waynesboro, GA · On-site

... resolution skills • Highly motivated with a desire to work in a fast-paced environment • Results oriented team player/manager • Ability to work flexible work schedule including days, nights ...

Jet Food Stores

Store Manager

Harlem, GA · On-site

... resolution skills • Highly motivated with a desire to work in a fast-paced environment • Results oriented team player/manager • Ability to work flexible work schedule including days, nights ...

Jet Food Stores

Store Manager

Sardis, GA · On-site

... resolution skills • Highly motivated with a desire to work in a fast-paced environment • Results oriented team player/manager • Ability to work flexible work schedule including days, nights ...

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All JobsResolution JobsResolution Manager JobsResolution Manager Jobs in Augusta, GA

Resolution Manager information

See Augusta, GA salary details

$21.6K

$59.6K

$113.8K

How much do resolution manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for resolution manager in Augusta, GA is $59,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,183.00 and $72,366.00 per year, depending on experience, location, and employer.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are the most commonly searched types of Resolution jobs in Augusta, GA? The most popular types of Resolution jobs in Augusta, GA are:
What are popular job titles related to Resolution Manager jobs in Augusta, GA? For Resolution Manager jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Augusta, GA look for? The top searched job categories for Resolution Manager jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Resolution Manager jobs? Cities near Augusta, GA with the most Resolution Manager job openings:
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,569 per year, or $28.6 per hour.

Sales/Service Manager

Team Pest USA

Augusta, GA • On-site

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Sales/Service Manager - Pest USA
Pest USA is a family-owned and operated pest and termite control company, proudly serving customers since 1971. With a strong commitment to customer service and continued market expansion, we are seeking a driven Sales/Service Manager to lead growth and operations in the local market.
Position Summary
The Sales/Service Manager is responsible for driving revenue growth while maintaining exceptional service standards. This hands-on leadership role combines sales, team management, and field service, requiring a leader who can both close business and actively support daily operations.
Key Responsibilities
  • Generate new residential and commercial accounts through prospecting, networking, and referrals
  • Meet and exceed sales goals while driving overall branch growth
  • Manage, train, and motivate a team of service technicians
  • Perform pest control services regularly while leading by example in the field
  • Oversee daily operations, routing, and service quality
  • Build and maintain strong customer relationships to drive retention and upsell opportunities
  • Ensure compliance with company standards, state regulations, and safety protocols
  • Handle customer concerns and ensure timely resolution
  • Manage fleet, service agreements, and required reporting

Qualifications
  • Proven sales experience with a track record of closing new business
  • Strong leadership and team development skills
  • Pest control or home services experience preferred
  • Valid driver's license with a clean driving record
  • Ability to obtain and maintain required licenses
  • Willingness to work evenings and weekends as needed
  • Ability to lift up to 50 lbs and perform physical tasks

What We Offer
  • Competitive base pay plus performance-based incentives
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Company vehicle, gas card, and phone
  • Clear path for career advancement within a growing company

All offers are contingent upon successful completion of a background check, drug screening, and motor vehicle record review.

Apply