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Resolution Manager Jobs in Lexington, NC (NOW HIRING)

LHH US

Supply Room Supervisor

Mocksville, NC · On-site

$55K - $65K/yr

Drive inventory accuracy through cycle counts and discrepancy resolution * Manage SAP transactions, bin locations, and material traceability * Partner with Purchasing, Maintenance, and Production to ...

LHH US

Supply Room Supervisor

Mocksville, NC

$55K - $65K/yr

Drive inventory accuracy through cycle counts and discrepancy resolution * Manage SAP transactions, bin locations, and material traceability * Partner with Purchasing, Maintenance, and Production to ...

Domino's

Assistant Manager

Kernersville, NC · On-site

Assistant Manager As an Assistant Manager for Domino's, you will be responsible for the daily ... Solid interpersonal and conflict resolution skills * Ability to operate all equipment and take ...

Domino's

Assistant Manager

Kernersville, NC · On-site

Assistant Manager As an Assistant Manager for Domino's, you will be responsible for the daily ... Solid interpersonal and conflict resolution skills * Ability to operate all equipment and take ...

Banyan Search

Accounting Manager

Winston Salem, NC · On-site

$115K/yr

... issue resolution. * Ensure accurate financial reporting and compliance with GAAP and internal ... Ability to manage multiple priorities in a fast-paced environment. Candidate must be authorized to ...

Banyan Search

Accounting Manager

Winston Salem, NC

... issue resolution. * Ensure accurate financial reporting and compliance with GAAP and internal ... Ability to manage multiple priorities in a fast-paced environment. Candidate must be authorized to ...

IHOP

District Manager

Lexington, NC

Proven district management working experience ... Strong knowledge of team leadership and positive conflict resolution. * Exceptional written and ...

Carter Lumber

General Manager

Welcome, NC · On-site

Well developed problem solving abilities and strong conflict resolution skills * Working knowledge ... Manages and implements the overall direction of multiple stores in a market. Responsible for ...

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Resolution Manager information

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What job categories do people searching Resolution Manager jobs in Lexington, NC look for? The top searched job categories for Resolution Manager jobs in Lexington, NC are:
What cities near Lexington, NC are hiring for Resolution Manager jobs? Cities near Lexington, NC with the most Resolution Manager job openings:
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Lexington, NC as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Supply Room Supervisor

LHH US

Mocksville, NC • On-site

$55K - $65K/yr

Full-time

Re-posted 7 days ago

Job description

Tool Crib Supervisor (SAP / Inventory Control / Manufacturing) - Winston-Salem, NC Area
Full-Time | $55K-$65K
I'm partnering with a confidential manufacturing organization to hire a Tool Crib Supervisor to lead day-to-day inventory and materials operations supporting production.
This is a hands-on leadership role overseeing supply room operations, inventory accuracy, and SAP transactions-critical to keeping production running without disruption.
What You'll Do
  • Supervise daily supply room operations (receiving, issuing, storage, labeling)
  • Drive inventory accuracy through cycle counts and discrepancy resolution
  • Manage SAP transactions, bin locations, and material traceability
  • Partner with Purchasing, Maintenance, and Production to prevent downtime
  • Monitor open POs, shortages, and critical materials, escalating risks
  • Train and coach team members on process execution and accountability
  • Enforce safety, organization, and inventory control standards
What You Bring
  • Experience in inventory, supply room, or warehouse leadership
  • Strong knowledge of SAP or ERP systems (required)
  • Background supporting manufacturing or production environments
  • Detail-oriented with a focus on process discipline and accuracy
  • Ability to lead teams and coordinate across multiple functions
Why This Role
  • Key leadership role with direct impact on production and uptime
  • Opportunity to build on existing inventory and process improvements
  • Stable environment with strong internal collaboration
  • Competitive compensation in the $55K-$65K range
Pay Details: $55,000.00 to $65,000.00 per year
Search managed by: Chloe Parsons
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.