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Resolution Manager Jobs in Indiana (NOW HIRING)

Pittsburgh Paints Co.

Store Manager

Hammond, IN · On-site

Deliver an exceptional customer experience through strong service standards, customer engagement, and issue resolution * Manage inventory levels, product availability, ordering, and inventory ...

PinnaclePartners

Systems Engineer

Indianapolis, IN · Hybrid

$38 - $45/hr

Support Active Directory, DNS, file shares, and Group Policy Commission and decommission servers, and provide escalated application support ticket resolution Manage vulnerability remediation Perform ...

Service Global, Inc

Desktop EUC L1

Muncie, IN · On-site

$18.75 - $24/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

US Foods

Territory Manager-Evansville, IN

Evansville, IN · On-site

$55K - $95K/yr

Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...

Vital Farms

Farm Operations Manager

Seymour, IN

Partner with compliance, maintenance, veterinary, and nutrition teams to support farm performance and issue resolution. * Manage farm supplies, ordering, and operational readiness. * Take a proactive ...

Vital Farms

Farm Operations Manager

Seymour, IN · On-site

Partner with compliance, maintenance, veterinary, and nutrition teams to support farm performance and issue resolution. * Manage farm supplies, ordering, and operational readiness. * Take a proactive ...

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Showing results 21-40

All JobsResolution JobsResolution Manager JobsResolution Manager Jobs in Indiana

Resolution Manager information

See Indiana salary details

$23K

$63.3K

$120.9K

How much do resolution manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for resolution manager in Indiana is $63,276.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,434.00 and $76,869.00 per year, depending on experience, location, and employer.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are popular job titles related to Resolution Manager jobs in Indiana? For Resolution Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Indiana look for? The top searched job categories for Resolution Manager jobs in Indiana are:
What cities in Indiana are hiring for Resolution Manager jobs? Cities in Indiana with the most Resolution Manager job openings:
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,276 per year, or $30.4 per hour.

Store Manager

Pittsburgh Paints Co.

Hammond, IN • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 7 days ago

Job description

The Opportunity
The Store Manager is a key leader within the US Commercial team responsible for driving store performance, developing a high-performing team, and delivering exceptional customer experience. This role leads daily store operations with a strong focus on sales growth, profitability, operational excellence, and team development.
The Store Manager empowers their team to achieve outstanding results by building strong customer relationships, improving sales performance, and ensuring the store operates efficiently and effectively.
Key Responsibilities
  • Lead daily store operations to achieve sales, profitability, customer service, and operational goals
  • Recruit, train, coach, and develop store team members to build a high-performing team and support career growth
  • Schedule employees, manage labor costs, and ensure appropriate staffing levels
  • Coach associates on selling techniques, product knowledge, and upselling strategies to drive premium product adoption
  • Partner with Sales Representatives and leadership to grow business through customer outreach, sales calls, and prospect development
  • Deliver an exceptional customer experience through strong service standards, customer engagement, and issue resolution
  • Manage inventory levels, product availability, ordering, and inventory accuracy
  • Maintain merchandising standards, product presentation, and store organization
  • Oversee cash handling, POS processes, and daily financial reporting
  • Ensure compliance with company policies, safety standards, and operational procedures
  • Analyze sales performance, financial results, and store scorecards to make informed business decisions
  • Develop and execute local sales and marketing initiatives aligned with company strategies
  • Collaborate with regional and operational leaders to achieve business objectives

Qualifications
  • 1-3 years of retail store experience required
  • High school diploma or equivalent required
  • Previous retail management or outside sales experience preferred
  • Strong leadership, coaching, and customer service skills
  • Ability to analyze financial data and make business decisions
  • Paint, coatings, or related product knowledge preferred
  • Ability to work flexible hours and shifts (minimum 45 hours per week)
  • Valid driver's license required
  • Ability to lift up to 80 pounds occasionally and 40-60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching
  • Proficiency with Microsoft Office Suite and internet-based applications

Success Factors
The ideal candidate demonstrates:
  • Strong understanding of customer needs and market opportunities
  • Proven ability to drive sales results and achieve business goals
  • Ability to motivate, coach, and develop a team
  • Strong operational and financial acumen
  • Positive, energetic, and adaptable approach in a fast-paced environment
  • Ability to build trust, promote teamwork, and drive continuous improvement

Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas).
The company offers comprehensive benefits such as Health, Dental, Life, Retirement Plan (401k), Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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