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Resolution Life Jobs in Indiana (NOW HIRING)

Cedarhurst

Life Enrichment Coordinator

Newburgh, IN · On-site

$16/hr

Life Enrichment Coordinator About Cedarhurst: Cedarhurst Senior Living is a leading provider of ... resolution for residents, families, employees, and others as needed. * Other duties as assigned.

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Resolution Life information

See Indiana salary details

$12

$27

$53

How much do resolution life jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for resolution life in Indiana is $27.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $34.33 per hour, depending on experience, location, and employer.

What does a Resolution Life professional do?

A Resolution Life professional typically works within the insurance or financial services industry, focusing on managing and administering life insurance policies that have been acquired from other companies. Their main responsibilities include ensuring policyholder benefits are maintained, handling customer service inquiries, and overseeing the financial stability of acquired policy portfolios. They may also be involved in risk assessment, compliance with regulatory requirements, and integrating new policies into existing systems. The goal is to maximize value for both the policyholders and the company while maintaining high service standards.

What are the key skills and qualifications needed to thrive as a Life Insurance Claims Resolution Specialist, and why are they important?

To thrive as a Life Insurance Claims Resolution Specialist, you need a strong understanding of insurance policies, claims processing procedures, and regulatory compliance, typically supported by experience in insurance or a related field. Familiarity with claims management software, document management systems, and sometimes industry certifications like LOMA or AIC are valuable. Exceptional attention to detail, analytical thinking, and effective communication skills help resolve claims efficiently and empathetically. These skills and qualifications are essential to ensure accurate claim resolutions, maintain customer trust, and uphold the company's legal and ethical standards.

What are some typical challenges faced by professionals working at Resolution Life, and how can they prepare to address them?

Professionals at Resolution Life often handle complex policy administration and claims management, which can involve navigating legacy systems and evolving regulatory requirements. A common challenge is ensuring accurate data migration and integration during acquisition or transition projects, which requires strong attention to detail and effective cross-team communication. Candidates can prepare by familiarizing themselves with industry compliance standards and demonstrating adaptability to change, as well as by highlighting experience with digital transformation or process improvement initiatives.

What is the difference between Resolution Life vs Claims Adjuster?

AspectResolution LifeClaims Adjuster
Required CredentialsInsurance license, relevant certificationsInsurance license, relevant certifications
Work EnvironmentOffice-based, insurance company settingOffice or field-based, insurance claims environment
Industry UsageLife insurance claims processingProperty and casualty insurance claims
Job FocusHandling life insurance claims, policy settlementAssessing property/casualty claims, damage evaluation

Resolution Life professionals primarily focus on processing life insurance claims within insurance companies, requiring specific licenses and certifications. Claims Adjusters handle a broader range of insurance claims, including property and casualty, often working in similar environments. While both roles involve claims assessment, their industry focus and claim types differ, making them distinct career paths within the insurance sector.

What are popular job titles related to Resolution Life jobs in Indiana?

For Resolution Life jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Resolution Life jobs in Indiana look for?

The top searched job categories for Resolution Life jobs in Indiana are:

Resolution Life jobs near you
Infographic showing various Resolution Life job openings in Indiana as of August 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $56,842 per year, or $27.3 per hour.

Resolution Specialist - Credit Bureau

Evansville, IN • Hybrid

OneMain Financial
Finance and Insurance • 5 - 10K employees
Learn more about OneMain Financialexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

OneMain Financial rating

7.5

Company rating: 7.5 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

Job description

Position Summary

The Senior Dispute Resolution Specialist conducts thorough, accurate, and timely investigations of complex consumer credit reporting disputes. This role reviews account information and supporting documentation, determines the appropriate resolution, documents each investigation, and ensures credit information is reported accurately in accordance with company policies, industry standards, and applicable regulatory requirements. As an experienced team member, the specialist also identifies recurring issues, supports process improvements, and provides peer guidance that strengthens quality and the customer experience.

In the Role

  • Investigate and resolve direct and indirect consumer credit reporting disputes, including complex or escalated cases, within established service and regulatory timeframes.
  • Analyze account histories, system records, correspondence, and supporting documentation to determine whether reported information is complete, accurate, and supported.
  • Determine and complete the appropriate resolution, including validating, correcting, or deleting credit reporting information when supported by the investigation.
  • Document the evidence reviewed, investigative steps, decision rationale, and final outcome clearly and accurately in designated systems.
  • Prepare clear, accurate, and professional dispute responses for consumers, credit reporting agencies, and authorized internal partners.
  • Prioritize assigned disputes by receipt date, complexity, and urgency to meet quality, service-level, and regulatory requirements.
  • Apply company procedures, credit reporting standards, and applicable requirements consistently while maintaining complete, audit-ready records and protecting confidential information.
  • Recognize recurring reporting concerns, control gaps, or potential systemic issues and escalate them promptly through established channels.
  • Participate actively in team meetings, calibration discussions, training, and cross-functional initiatives.
  • Maintain current process knowledge, complete required training, and support team coverage across assigned dispute categories.
  • Perform other related duties as assigned.

Qualifications

  • High school diploma or GED required; additional education or relevant professional training preferred.
  • Experience in credit bureau disputes, credit reporting, financial services operations, account research, regulatory operations, or a related customer service function preferred.
  • Working knowledge of credit reporting practices and the Fair Credit Reporting Act preferred.
  • Strong analytical and investigative skills, with the ability to evaluate multiple sources of information and make well-supported decisions.
  • Exceptional attention to detail and commitment to accurate, complete, and timely work.
  • Clear written and verbal communication skills, including the ability to explain complex findings professionally.
  • Ability to manage competing priorities, exercise sound judgment, and perform effectively in a time-sensitive environment.
  • Demonstrated ability to collaborate across teams, share knowledge, accept feedback, and contribute to continuous improvement.
  • Proficiency with Microsoft Office and the ability to learn specialized dispute, servicing, and credit reporting systems.

Location: Evansville, IN - Hybrid

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

  • Up to 4% matching 401(k)

  • Employee Stock Purchase Plan (10% share discount)

  • Tuition reimbursement

  • Paid time off (15 days' vacation per year, prorated based on start date)

  • Paid sick leave as determined by state or local ordinance (prorated based on start date)

  • 11 Paid holidays (4 floating holidays, prorated based on start date)

  • Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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