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Resolution Group Jobs in Arizona (NOW HIRING)

EMCOR Group Inc

EMCOR Group, Inc.

Tolleson, AZ · On-site

$102K - $112K/yr

EMCOR Group, Inc. seeks a Security Analyst for Identity and Access Management (IAM) who will ... Manage daily operations and support for IAM products, including incident and ticket resolution.

EōS Fitness

District Group Fitness Manager

Phoenix, AZ · On-site

$45K - $75K/yr

Group Exercise training, coaching, success and problem resolution * Scheduling of Group Exercise classes and instructors * Class Size * Safety and reporting of incidents/injuries * Member ...

American Vision Partners

Group Clinic Manager

Mesa, AZ · On-site

As the Group Clinic Manager, you'll oversee the day-to-day operational functions for your clinics ... Assists in finding resolution to problems and keeps an open line of communication with all staff to ...

divvyDOSE

Hospice RN Patient Care | , | Group

Flagstaff, AZ · On-site

$86K - $129K/yr

... Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As ... Engages in thorough problem resolution and complaint investigation * Provides in-services to staff ...

UMR

RN Patient Care Manager - | , | Group

Tucson, AZ · On-site

$82K - $123K/yr

... Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As ... Engages in thorough problem resolution and complaint investigation * Provides in-services to staff ...

divvyDOSE

RN Patient Care Manager - | , | Group

Tucson, AZ · On-site

$82K - $123K/yr

... Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As ... Engages in thorough problem resolution and complaint investigation * Provides in-services to staff ...

UMR

Hospice RN Patient Care | , | Group

Flagstaff, AZ · On-site

$86K - $129K/yr

... Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As ... Engages in thorough problem resolution and complaint investigation * Provides in-services to staff ...

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All JobsResolution Group JobsResolution Group Jobs in Arizona

Resolution Group information

See Arizona salary details

$12

$26

$51

How much do resolution group jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for resolution group in Arizona is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $33.61 per hour, depending on experience, location, and employer.

How does a Resolution Group professional typically collaborate with other departments to resolve complex customer issues?

Resolution Group professionals frequently work cross-functionally with departments such as Customer Service, Technical Support, and Product Management to address and solve complex customer concerns. They often act as a bridge, gathering detailed information, coordinating meetings, and ensuring each stakeholder is aligned on the solution path. This collaboration helps to expedite resolutions and improve customer satisfaction, while also providing valuable insights to internal teams for process improvement. Strong communication and organizational skills are essential for success in this collaborative environment.

What is the difference between Resolution Group vs Customer Service Representative?

AspectResolution GroupCustomer Service Representative
CredentialsTypically requires relevant certifications or training in conflict resolution or technical supportUsually requires customer service or communication skills, sometimes with basic certifications
Work EnvironmentOften in call centers, support centers, or corporate offices handling complex issuesPrimarily in retail, call centers, or service desks assisting customers directly
Employer & Industry UsageCommon in tech, telecom, and corporate sectors for issue resolution teamsWidespread across retail, hospitality, and service industries

The Resolution Group typically handles complex problem-solving and technical issues within organizations, requiring specialized training. Customer Service Representatives focus on assisting customers with general inquiries and basic support. While both roles involve communication skills, the Resolution Group often deals with more technical or escalated issues, making their responsibilities more specialized.

What are Resolution Groups?

Resolution Groups are specialized teams or units within an organization that are responsible for investigating, managing, and resolving complex issues, complaints, or disputes. They typically handle escalated cases that require in-depth analysis, collaboration among different departments, or special expertise. Members of a Resolution Group often work to ensure customer satisfaction, regulatory compliance, and the timely closure of cases. These groups are commonly found in industries like finance, customer service, and IT, where effective resolution of issues is critical to business operations.

What are the key skills and qualifications needed to thrive as a Resolution Group specialist, and why are they important?

To thrive as a Resolution Group specialist, you need strong problem-solving abilities, analytical skills, and a background in customer service or dispute resolution, often supported by relevant experience or training. Familiarity with case management systems, CRM software, and documentation tools is typically required. Excellent communication, negotiation, and emotional intelligence set top performers apart in this field. These competencies are crucial for efficiently resolving client issues, maintaining positive relationships, and ensuring organizational standards are upheld.
What are popular job titles related to Resolution Group jobs in Arizona? For Resolution Group jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Resolution Group jobs in Arizona look for? The top searched job categories for Resolution Group jobs in Arizona are:
Resolution Group jobs near you
Infographic showing various Resolution Group job openings in Arizona as of June 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,667 per year, or $26.8 per hour.

Coding Payment Resolution Spec

Trice Healthcare

Paradise Valley, AZ • On-site

$19 - $24.25/hr

Other

Posted yesterday

Job description

Coding Payment Resolution Specialist

Responsible for reviewing all post-billed denials (inclusive of coding-related denials) for coding accuracy and appealing them based upon coding expertise and judgment within the Hospital and/or Medical Group revenue operations of a Patient Business Services center.

Serves as part of a team of coding payment resolution colleagues at a PBS location responsible for identifying and determining root causes of denials.

Responsible for leveraging coding knowledge and standard procedures to track appeals through first, second, and subsequent levels, and ensuring timely filing of appeals as required by payers. In addition to promoting departmental awareness of coding best practices.

This position reports directly to the Supervisor Clinical/Coding Payment Resolution.

Essential Functions

  • Knows, understands, incorporates, and demonstrates the Client Mission, Vision, and Values in behaviors, practices, and decisions.
  • Provides detailed understanding or aptitude for resolving denials based on ICD-10-CM diagnosis codes, ICD-10-PCS codes, and CPT-4 procedural codes for UB-04 outpatient or inpatient claims, or other coding reasons and processing charge corrections based on medical record reviews, contracts, regulations as directed by the Supervisor Clinical / Coding Payment Resolution.
  • Interprets data, draws conclusions, and reviews findings with all level of Payment Resolution Specialist for further review.
  • Takes initiative to continuously learn all aspects of Payment Resolution Specialist role to support progressive responsibility.
  • Other duties as needed and assigned by the Supervisor Clinical / Coding Payment Resolution.
  • Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Client and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Minimum Qualifications

  • High school diploma or Associate degree in Accounting or Business Administration or related field, and a minimum of four (4) years' experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. Experience in a complex, multi-site environment preferred.
  • Must possess comprehensive knowledge of professional/physician diagnostic and procedural coding, as normally obtained through a coding certificate program and least one (1) year of physician/professional or hospital outpatient coding experience or minimum of two (2) years of relevant hospital inpatient coding experience including DRG assignment.
  • Must be a Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), or coding credential of a Certified Coding Specialist (CCS) or Certified Professional Coder (CPC).
  • Must have experience with National Correct Coding Initiative edits (NCCI), National Coverage Determinations (NCD), Local Coverage Determinations (LCD), and Outpatient coding guidelines for official coding and reporting.
  • Possesses detailed understanding of principles, methods, and techniques related to compliant healthcare billing/collections.
  • Possesses expertise in medical terminology, disease processes, patient health record content and the medical record coding process.
  • Must be comfortable operating in a collaborative, shared leadership environment.
  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Client.

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