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Resolution Group Jobs in Arizona (NOW HIRING)

American Vision Partners

Group Clinic Manager

Mesa, AZ · On-site

As the Group Clinic Manager, you'll oversee the day-to-day operational functions for your clinics ... Assists in finding resolution to problems and keeps an open line of communication with all staff to ...

SVS Group

Customer Service

Phoenix, AZ · On-site

$20/hr

SVS Group currently has a full time Customer Service position with one of our clients in the S ... Data entry and updating clients' accounts with resolution * Run reports as needed for management ...

Addison Group

Insurance AR Follow-Up Specialist

Phoenix, AZ · On-site

$18.50 - $25/hr

Track and trend payer issues to support resolution and process improvements * Maintain accurate and ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

Insurance AR Follow-Up Specialist

Phoenix, AZ · On-site

$18.50 - $25/hr

Track and trend payer issues to support resolution and process improvements * Maintain accurate and ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

Insurance AR Follow-Up Specialist

Phoenix, AZ · On-site

$18.50 - $25/hr

Track and trend payer issues to support resolution and process improvements * Maintain accurate and ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Quest Energy Group

Weekend Operations Lead

Scottsdale, AZ · On-site

$55K - $75K/yr

Follow Quest on Linkedin at Quest Energy Group Quest (www.questenergygroup.com) is North America ... Issue Resolution: Act as the ultimate escalation point for weekend service failures, shipment ...

Addison Group

Title Curative Processor

Phoenix, AZ · On-site

$24/hr

Must pass background check and drug screening (excluding marijuana) Addison Group is hiring on ... processing and property resolution workflows. The team operates in a collaborative, open ...

Addison Group

Title Curative Processor

Phoenix, AZ · On-site

$24/hr

Must pass background check and drug screening (excluding marijuana) Addison Group is hiring on ... processing and property resolution workflows. The team operates in a collaborative, open ...

Addison Group

Title Curative Processor

Phoenix, AZ · On-site

$24/hr

Must pass background check and drug screening (excluding marijuana) Addison Group is hiring on ... processing and property resolution workflows. The team operates in a collaborative, open ...

Simplicity Group Holdings

IT Analyst

Phoenix, AZ · On-site

$55K - $65K/yr

The IT Analyst provides rapid, first-contact resolution for technical requests received via phone ... Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment ...

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Resolution Group information

See Arizona salary details

$12

$26

$51

How much do resolution group jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for resolution group in Arizona is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $33.61 per hour, depending on experience, location, and employer.

How does a Resolution Group professional typically collaborate with other departments to resolve complex customer issues?

Resolution Group professionals frequently work cross-functionally with departments such as Customer Service, Technical Support, and Product Management to address and solve complex customer concerns. They often act as a bridge, gathering detailed information, coordinating meetings, and ensuring each stakeholder is aligned on the solution path. This collaboration helps to expedite resolutions and improve customer satisfaction, while also providing valuable insights to internal teams for process improvement. Strong communication and organizational skills are essential for success in this collaborative environment.

What is the difference between Resolution Group vs Customer Service Representative?

AspectResolution GroupCustomer Service Representative
CredentialsTypically requires relevant certifications or training in conflict resolution or technical supportUsually requires customer service or communication skills, sometimes with basic certifications
Work EnvironmentOften in call centers, support centers, or corporate offices handling complex issuesPrimarily in retail, call centers, or service desks assisting customers directly
Employer & Industry UsageCommon in tech, telecom, and corporate sectors for issue resolution teamsWidespread across retail, hospitality, and service industries

The Resolution Group typically handles complex problem-solving and technical issues within organizations, requiring specialized training. Customer Service Representatives focus on assisting customers with general inquiries and basic support. While both roles involve communication skills, the Resolution Group often deals with more technical or escalated issues, making their responsibilities more specialized.

What are Resolution Groups?

Resolution Groups are specialized teams or units within an organization that are responsible for investigating, managing, and resolving complex issues, complaints, or disputes. They typically handle escalated cases that require in-depth analysis, collaboration among different departments, or special expertise. Members of a Resolution Group often work to ensure customer satisfaction, regulatory compliance, and the timely closure of cases. These groups are commonly found in industries like finance, customer service, and IT, where effective resolution of issues is critical to business operations.

What are the key skills and qualifications needed to thrive as a Resolution Group specialist, and why are they important?

To thrive as a Resolution Group specialist, you need strong problem-solving abilities, analytical skills, and a background in customer service or dispute resolution, often supported by relevant experience or training. Familiarity with case management systems, CRM software, and documentation tools is typically required. Excellent communication, negotiation, and emotional intelligence set top performers apart in this field. These competencies are crucial for efficiently resolving client issues, maintaining positive relationships, and ensuring organizational standards are upheld.
What are popular job titles related to Resolution Group jobs in Arizona? For Resolution Group jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Resolution Group jobs in Arizona look for? The top searched job categories for Resolution Group jobs in Arizona are:
Resolution Group jobs near you
Infographic showing various Resolution Group job openings in Arizona as of June 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,667 per year, or $26.8 per hour.
Group Clinic Manager

Group Clinic Manager

American Vision Partners

Mesa, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Oversee daily operational functions of two clinics ensuring execution of office policies, procedures, and plans.

  • Provide leadership, guidance, and expertise to staff members and communicate departmental activities to the team.

  • Review and approve clinic employee time cards and time off requests.

American Vision Partners rating

6.6

Company rating: 6.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Company Intro
At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers.
At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!
Overview
**This position oversees the daily operations of two small clinics (Mesa and Globe). Travel by car to Globe is required typically 1-2 days per week, with mileage reimbursed.**
As the Group Clinic Manager, you'll oversee the day-to-day operational functions for your clinics, (Mesa Baseline and Globe, Arizona) ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner. You'll provide leadership, guidance, and expertise to all staff members as well as effectively communicating departmental activities to the team. The Clinic Manager is responsible for establishing a high performance team that is efficient, knowledgeable, service oriented, and shares responsibility for attaining the goals of the practice.
Responsibilities
  • Oversees the completion of daily tasks ensuring appropriate workload assignments
  • Reviews and approves clinic employee time cards and time off requests
  • Trains, coaches and mentors employees for ongoing development
  • Interviews, hires, and recommends salary increases for clinic personnel as well as aids in the development of employee goals that are in alignment with the Company's strategic goals
  • Responsible for the profitability and budget development of assigned clinic location. Reviews and analyzes monthly management information reports.
  • Monitors clinic and surgery schedules within assigned location
  • Fosters development of strong relationships between employees and providers
  • Responsible for the ongoing development of community outreach, building and maintaining relationships with referring doctor's and other efforts to increase growth
  • Assists in finding resolution to problems and keeps an open line of communication with all staff to ensure high productivity
  • Works with other managers in identifying and finding a solution for staffing overages/shortages
  • Completes all end of day tasks and reports
  • Encourages a team oriented environment and follows company guidelines and policies
  • Performs additional duties as reasonably assigned

Qualifications
  • High School diploma or equivalent
  • Bilingual is a huge plus!
  • Bachelor of Science degree strongly preferred
  • Minimum of three years' experience managing a medical practice required
  • 5+ years medical practice management experience preferred
  • Strong financial aptitude and computer skills
  • Working knowledge of all aspects regarding optometric care
  • Excellent verbal and written communication skills
  • Personable; empathetic with patient's needs and concerns
  • Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
  • Ability to problem solve and make decisions
  • Demonstrated ability to delegate and supervise a team

Benefits & Perks
Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

What American Vision Partners employees say

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