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Resolution Group Jobs in Arizona (NOW HIRING)

Addison Group

Staff Accountant

Phoenix, AZ · On-site

$27 - $31/hr

... and discrepancy resolution while maintaining accurate financial records and supporting ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

Staff Accountant

Phoenix, AZ · Hybrid

$27 - $31/hr

... and discrepancy resolution while maintaining accurate financial records and supporting ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

Staff Accountant

Phoenix, AZ · On-site

$27 - $31/hr

... and discrepancy resolution while maintaining accurate financial records and supporting ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

Staff Accountant

Phoenix, AZ · On-site

$27 - $31/hr

... and discrepancy resolution while maintaining accurate financial records and supporting ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Judge Group, Inc.

Support Analyst 1

Tempe, AZ · On-site

$25 - $30/hr

Please respond by sending resumes to David Kellogg, Sr Recruiter at The Judge Group - Job Overview ... Update ticket status regularly and retain ownership through resolution System Improvement ...

Addison Group

Litigation Paralegal

Phoenix, AZ · On-site

$34 - $38/hr

Strong organizational, communication, and time-management skills Addison Group is partnering with ... resolution. The selected candidates will work closely with attorneys and stakeholders to support ...

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Resolution Group information

See Arizona salary details

$12

$26

$51

How much do resolution group jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for resolution group in Arizona is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $33.61 per hour, depending on experience, location, and employer.

How does a Resolution Group professional typically collaborate with other departments to resolve complex customer issues?

Resolution Group professionals frequently work cross-functionally with departments such as Customer Service, Technical Support, and Product Management to address and solve complex customer concerns. They often act as a bridge, gathering detailed information, coordinating meetings, and ensuring each stakeholder is aligned on the solution path. This collaboration helps to expedite resolutions and improve customer satisfaction, while also providing valuable insights to internal teams for process improvement. Strong communication and organizational skills are essential for success in this collaborative environment.

What is the difference between Resolution Group vs Customer Service Representative?

AspectResolution GroupCustomer Service Representative
CredentialsTypically requires relevant certifications or training in conflict resolution or technical supportUsually requires customer service or communication skills, sometimes with basic certifications
Work EnvironmentOften in call centers, support centers, or corporate offices handling complex issuesPrimarily in retail, call centers, or service desks assisting customers directly
Employer & Industry UsageCommon in tech, telecom, and corporate sectors for issue resolution teamsWidespread across retail, hospitality, and service industries

The Resolution Group typically handles complex problem-solving and technical issues within organizations, requiring specialized training. Customer Service Representatives focus on assisting customers with general inquiries and basic support. While both roles involve communication skills, the Resolution Group often deals with more technical or escalated issues, making their responsibilities more specialized.

What are Resolution Groups?

Resolution Groups are specialized teams or units within an organization that are responsible for investigating, managing, and resolving complex issues, complaints, or disputes. They typically handle escalated cases that require in-depth analysis, collaboration among different departments, or special expertise. Members of a Resolution Group often work to ensure customer satisfaction, regulatory compliance, and the timely closure of cases. These groups are commonly found in industries like finance, customer service, and IT, where effective resolution of issues is critical to business operations.

What are the key skills and qualifications needed to thrive as a Resolution Group specialist, and why are they important?

To thrive as a Resolution Group specialist, you need strong problem-solving abilities, analytical skills, and a background in customer service or dispute resolution, often supported by relevant experience or training. Familiarity with case management systems, CRM software, and documentation tools is typically required. Excellent communication, negotiation, and emotional intelligence set top performers apart in this field. These competencies are crucial for efficiently resolving client issues, maintaining positive relationships, and ensuring organizational standards are upheld.
What are popular job titles related to Resolution Group jobs in Arizona? For Resolution Group jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Resolution Group jobs in Arizona look for? The top searched job categories for Resolution Group jobs in Arizona are:
Resolution Group jobs near you
Infographic showing various Resolution Group job openings in Arizona as of June 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,667 per year, or $26.8 per hour.
Electrical Engineer Production Hardware P2 - Cleared On-Site/ 3r with Security Clearance

Electrical Engineer Production Hardware P2 - Cleared On-Site/ 3r with Security Clearance

Blackstone Talent Group

Tucson, AZ • On-site

Other

Posted 10 days ago

Key responsibilities

  • Prepare and present change documentation.

  • Troubleshoot hardware issues.

  • Own and manage an issue project to completion.

Job description

Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Electrical Engineer Production Hardware P2 - Cleared On-Site/ 3rd Shift MAT Ramp to join our Client's team. This position is 3rd Shift. 11pm to 8am On-Site. Responsibilities include the ability to make a quick assessment of a problem, identify additional information required, understand the resources available, compare the urgency of the issue to other failures/issues, and to take the understanding of these parts and create a path for troubleshoot and/or correction and final resolution. Then it is required to be able to communicate this plan to a cross functional team with diverse backgrounds. And lastly to continue to drive updates and status of this plan along the way. Key deliverables for this role (35 bullets) Change documentation preparation and presentation Hardware troubleshooting Own and manage an issue project to completion What does success look like for this role? Able to solve problems quickly and correctly, communicate effectively across multiple teams, take ownership to see a task to completion in a timely manner Education Required: * Bachelor of Science in Electrical Engineering (BSEE) or equivalent
Years of Experience Required: * 3 to 5 years of relevant experience
Required Skill Sets: * Experience with digital, analog, RF, and/or mixed signal testing and debugging of:
  • Complex circuit card assemblies
  • Electro-mechanical systems
  • Experience using lab equipment, including:
  • Oscilloscopes
  • Logic analyzers
  • Function generators
  • Power supplies
  • Ability to interpret:
  • Schematics
  • PCB layouts
  • Bills of Materials (BoMs)
  • Strong written and verbal communication skills
Desired Qualifications: * Experience supporting production engineering activities involving electrical or mechanical hardware
  • Background in designing electronic or electro-optical subsystems, including:
  • Circuit design
  • Assembly processes
  • Fabrication practices
  • Familiarity with engineering and analysis tools across:
  • Electrical design
  • Simulation
  • Measurement domains
  • Experience with:
  • Subsystem integration
  • Testing
  • Troubleshooting
  • Continuous improvement methodologies
  • Ability to work independently or within small teams while providing:
  • Technical guidance
  • Coordination
  • Project oversight Security Clearance Required: Secret Blackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone's global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors. EOE of Minorities/Females/Veterans/Disabilities

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