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Resolution Coordinator Jobs in Raleigh, NC (NOW HIRING)

KBI Biopharma, Inc.

Materials Coordinator

Durham, NC · On-site

Position Summary: The Material Coordinator oversees the end-to-end movement, storage, and ... resolution. * A strong understanding of chemical handling, proper use of Safety Data Sheets (SDS ...

KBI Biopharma, Inc.

Materials Coordinator

Durham, NC · On-site

$21.64 - $30.15/hr

Position Summary: The Material Coordinator oversees the end-to-end movement, storage, and ... resolution. * A strong understanding of chemical handling, proper use of Safety Data Sheets (SDS ...

KBI Biopharma, Inc.

Materials Coordinator

Durham, NC · On-site

$21.64 - $30.15/hr

Position Summary: The Material Coordinator oversees the end-to-end movement, storage, and ... resolution. * A strong understanding of chemical handling, proper use of Safety Data Sheets (SDS ...

KBI Biopharma, Inc.

Materials Coordinator

Durham, NC · On-site

Position Summary: The Material Coordinator oversees the end-to-end movement, storage, and ... resolution. * A strong understanding of chemical handling, proper use of Safety Data Sheets (SDS ...

SPC Mechanical

Senior BIM Coordinator

Wendell, NC · On-site

Checks for quality and accuracy of models, extracts quantities, clash detection and resolution ... Lead coordination effort for assigned projects. * Direct Drafters, Assistant Coordinators, and ...

SPC Mechanical

Senior BIM Coordinator

Wendell, NC · On-site

Checks for quality and accuracy of models, extracts quantities, clash detection and resolution ... Lead coordination effort for assigned projects. * Direct Drafters, Assistant Coordinators, and ...

Mindpath Health

Front Office Coordinator

Raleigh, NC · On-site

$20/hr

Identify patient satisfaction concerns and contribute recommendations for resolution * Adhere to ... coordination role * 1+ year of customer service experience, preferably in a healthcare setting

RS&H

Senior Utilities Coordinator

Raleigh, NC · On-site

As a Senior Utilities Coordinator, you will perform utility coordination duties in planning ... and resolution of utility conflicts on various types of infrastructure projects. * Develop ...

Mindpath Health

Front Office Coordinator

Durham, NC · On-site

$20/hr

Identify patient satisfaction concerns and contribute recommendations for resolution * Adhere to ... coordination role * 1+ year of customer service experience, preferably in a healthcare setting

Spgi

Manager II, IT Service Operations

Raleigh, NC · Hybrid

Issue triage, impact assessment, escalation management, and resolution coordination. * Ownership and coordination of application incidents requiring Development, Infrastructure, or Change Management ...

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All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Raleigh, NC

Resolution Coordinator information

See Raleigh, NC salary details

$10

$22

$43

How much do resolution coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for resolution coordinator in Raleigh, NC is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What are the most commonly searched types of Resolution jobs in Raleigh, NC? The most popular types of Resolution jobs in Raleigh, NC are:
What are popular job titles related to Resolution Coordinator jobs in Raleigh, NC? For Resolution Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Resolution Coordinator jobs in Raleigh, NC look for? The top searched job categories for Resolution Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Resolution Coordinator jobs? Cities near Raleigh, NC with the most Resolution Coordinator job openings:
Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $47,149 per year, or $22.7 per hour.

Sr. Facilities Coordinator

Advance Auto Parts

Raleigh, NC • Hybrid

Full-time

Posted yesterday

New

Job description

Job Description

Job Summary:

The Sr. Facilities Coordinator manages the daily maintenance and repair needs for assigned store locations with increased scope, complexity, and autonomy. This role ensures locationsremainoperational, safe, compliant, and aligned with company standards while supporting store operations through advanced prioritization, vendor and landlord coordination, financial oversight, and problem resolution. The Sr. Facilities Coordinator serves as a trusted resource to Store Operations and Facilities leadership, provides guidance to peers, and supports leadership coverage, special projects, and continuous improvement initiatives.

What will you do?

  • Oversee and prioritize daily facilities service requests for assigned locations, exercising independent judgment to address higher-risk, higher-cost, or business-critical issues.

  • Coordinate complex work assignments among vendors, contractors, and internal partners, including preventative maintenance and multi-trade repairs.

  • Monitor and manage backlog of workorders to ensuretimelyresolution, quality execution, and alignment with service-level expectations.

  • Review vendor quotes within expanded signing authority for accuracy, scope, and pricing; evaluate alternatives and negotiate as needed to manage costs.

  • Prepare detailed recommendations and supporting documentation for quotes exceeding signing authority for leadership review and approval.

  • Manage facilitiesspendin alignment with the annual expense plan,identifyingcost-saving opportunities whilemaintainingoperational standards.

  • Proactivelyidentifywarranty and landlord responsibility opportunities to reduce unnecessary company expense.

  • Serve as a senior point of contact forStore Operationsand landlords for escalated facilities issues.

  • Ensure accuracy, completeness, and consistency of facilities management records, lease documentation, and service history.

  • Participate in facilities-related meetings and initiatives, including team engagement efforts and expense reduction planning.

  • Provide guidance and support to Facilities Coordinators by sharing best practices,assistingwith quote evaluation, andvalidatingscopes of work.

  • Assist Facilities Leadership with vendor recruitment, performance management, and process improvement initiatives.

  • Provide coverage for Facilities Team Leaders as needed and support leadership during absences.

  • Complete stretch assignments and special projects in coordination with Facilities Leadership to gain exposure to broader business and leadership responsibilities.

Qualifications:

  • Advanced ability to read, interpret, and apply facilitiesmanagementdocumentation, contracts, and lease agreements.

  • Strong written and verbal communication skills with the ability to influence and collaborate effectively across multiple levels of the organization.

  • Demonstrated ability to present information clearly and confidently in one-on-one and small group settings.

  • Proven ability to manage multiple priorities, evaluate incomplete or complex information, and make sound,timelydecisions.

  • Strong analytical and financial aptitude, including quote evaluation, expense management, and cost-control decision-making.

  • Ability to mentor peers and serve as a subject-matter resource within the Facilities team.

Certifications, Experience, and Education:

  • Certifications: None

  • Experience: 1-2 years of related experience in facilities management; preferably within a multi-unit retail environment

  • Education: Bachelor's Degree; or equivalent combination of education and/or experience

Location & Work Availability:

This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in Raleigh, North Carolina.

Benefits Summary:

We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits. Learn more here:https://jobs.advanceautoparts.com/us/en/benefits

Company Overview:

Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professionalinstallerand do-it-yourself customers. As of January 3, 2026, Advanceoperated4,305 stores primarily within the United States, withadditionallocations in Canada, PuertoRicoand the U.S. Virgin Islands. The Company also served 809 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands.Additionalinformation about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found atwww.AdvanceAutoParts.com.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state, or local protected class.

#LI-EM1

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures
Advance Auto Parts logo

About Advance Auto Parts

Sourced by ZipRecruiter

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

Industry

Motor vehicle and motor vehicle parts wholesalers, retail, internet and it and elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US

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