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Resolution Coordinator Jobs in Raleigh, NC (NOW HIRING)

IONNA LLC

Field Service Coordinator

Raleigh, NC · On-site

$65K - $80K/yr

Field Service Coordinator Reports To: Field Service Manager This role requires a full-time onsite ... Ship all necessary parts to ensure on time resolution in the field. * Run reoccurring inventory ...

IONNA

Field Service Coordinator

Raleigh, NC · On-site

$65K - $80K/yr

Field Service Coordinator Reports To: Field Service Manager This role requires a full-time onsite ... Ship all necessary parts to ensure on time resolution in the field. * Run reoccurring inventory ...

JLL

Senior Material Coordinator

Apex, NC · On-site

Senior Material Coordinator - JLL What this job involves: The Senior Material Coordinator (MCIII ... Support troubleshooting and resolution of inventory discrepancies, process issues, and material ...

JLL

Senior Material Coordinator

Apex, NC · On-site

Senior Material Coordinator - JLL What this job involves: The Senior Material Coordinator (MCIII ... Support troubleshooting and resolution of inventory discrepancies, process issues, and material ...

JLL

Senior Material Coordinator

Apex, NC · On-site

Senior Material Coordinator - JLL What this job involves: The Senior Material Coordinator (MCIII ... Support troubleshooting and resolution of inventory discrepancies, process issues, and material ...

Smith Anderson

Human Resources Coordinator

Raleigh, NC · On-site

$20.50 - $26.75/hr

... resolution. * Processes benefit enrollments, terminations, and changes; assist with annual open ... Coordinates new hire onboarding tasks and helps ensure timely completion of required documentation.

New

Smith Anderson

Human Resources Coordinator

Raleigh, NC · On-site

$20.50 - $26.75/hr

... resolution. * Processes benefit enrollments, terminations, and changes; assist with annual open ... Coordinates new hire onboarding tasks and helps ensure timely completion of required documentation.

New

HireNetworks

Office & Facilities Coordinator

Durham, NC

$17.50 - $23.25/hr

Office and Facilities Coordinator ( permanent position) - Durham , NC Our client is seeking an ... through to resolution * Support safety and compliance requirements for the Durham office ...

JLL

Senior Material Coordinator

Apex, NC · On-site

The Senior Material Coordinator (MCIII) is a hands-on warehouse operations lead responsible for ... Support troubleshooting and resolution of inventory discrepancies, process issues, and material ...

Robert Half

HR Data Coordinator

Raleigh, NC · On-site

$18.21 - $23/hr

Manage day-to-day HRIS activities, including system upkeep, user support, and coordination of issue resolution. * Review HR data for accuracy and consistency, investigate discrepancies, and help ...

Smile Doctors , LLC

Front Desk Coordinator

Raleigh, NC · On-site

$15.75 - $20.50/hr

Coordinates payment arrangements or account resolution * Receives, stores, and delivers shipments and mail * Takes payments and posts to account * Updates charts and patient information * Drives ...

Smile Doctors

Front Desk Coordinator

Raleigh, NC · On-site

$15.75 - $20.50/hr

Coordinates payment arrangements or account resolution * Receives, stores, and delivers shipments and mail * Takes payments and posts to account * Updates charts and patient information * Drives ...

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Showing results 21-40

All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Raleigh, NC

Resolution Coordinator information

See Raleigh, NC salary details

$10

$22

$43

How much do resolution coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for resolution coordinator in Raleigh, NC is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What are the most commonly searched types of Resolution jobs in Raleigh, NC? The most popular types of Resolution jobs in Raleigh, NC are:
What are popular job titles related to Resolution Coordinator jobs in Raleigh, NC? For Resolution Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Resolution Coordinator jobs in Raleigh, NC look for? The top searched job categories for Resolution Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Resolution Coordinator jobs? Cities near Raleigh, NC with the most Resolution Coordinator job openings:
Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $47,149 per year, or $22.7 per hour.

Field Service Coordinator

IONNA LLC

Raleigh, NC • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Field Service Coordinator
Reports To: Field Service Manager
This role requires a full-time onsite presence in Durham, NC, as well as weekend coverage
Target Base Range for this role is $65k-$80k, dependent upon experience.
Mission:
Repair Chargers Onsite
KPIs:
Ontime delivery: Onsite within SLA
Mean time to Repair (MTTR) Onsite: <3 hours
Yield: 95% success rate on site visits resolving issues
Job Summary
The Field Service Coordinator is responsible for scheduling, dispatching, and coordinating field service technicians. The ideal candidate is a highly motivated individual who is looking to join a high performance team and contribute to the success of field service operations within IONNA.
Key Responsibilities
  • Schedule and dispatch field service technicians to meet all SLAs during Weekends and assigned weekdays.
  • Monitor and manage daily service activities to ensure adherence to service level agreements (SLAs).
  • Track technician status, job progress, and completion through field service management systems.
  • Maintain accurate service records, work orders, customer information, and documentation.
  • Communicate with technicians to provide job details, technical information, and scheduling updates.
  • Collaborate with inventory and logistics teams to ensure parts, tools, and equipment are available for scheduled service activities.
  • Ship all necessary parts to ensure on time resolution in the field.
  • Run reoccurring inventory counts to ensure full
  • Review completed work orders for accuracy, completeness, and proper closure.
  • Prepare and distribute service reports, performance metrics, and operational updates.

Required Qualifications
  • A minimum of 2 years of experience in service coordination, dispatching, scheduling, customer service, or a related field.
  • Ability to consistently work weekends and specific weekdays (Weekend coverage is a key component of this role)
  • Experience working within field service, maintenance, technical support, facilities management, or similar environments.
  • Proficiency with Salesforce CRM.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Ability to lift parts up to 50lbs.

IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications, and specific work location.
We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

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