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Resolution Coordinator Jobs in Raleigh, NC (NOW HIRING)

Werner

Returns Coordinator

Raleigh, NC · On-site

$17.75 - $24.25/hr

The Returns Coordinator is responsible for managing the efficient and accurate processing of returned goods, ensuring timely resolution and maintaining high levels of customer satisfaction and ...

Werner

Returns Coordinator

Clayton, NC · On-site

$15.50 - $21.25/hr

The Returns Coordinator is responsible for managing the efficient and accurate processing of returned goods, ensuring timely resolution and maintaining high levels of customer satisfaction and ...

Werner Enterprises, Inc.

Returns Coordinator

Raleigh, NC · On-site

$17.75 - $24.25/hr

The Returns Coordinator is responsible for managing the efficient and accurate processing of returned goods, ensuring timely resolution and maintaining high levels of customer satisfaction and ...

Werner

Returns Coordinator

Garner, NC · On-site

$16.25 - $22.25/hr

The Returns Coordinator is responsible for managing the efficient and accurate processing of returned goods, ensuring timely resolution and maintaining high levels of customer satisfaction and ...

Werner

Returns Coordinator

Raleigh, NC · On-site

$17.75 - $24.25/hr

The Returns Coordinator is responsible for managing the efficient and accurate processing of returned goods, ensuring timely resolution and maintaining high levels of customer satisfaction and ...

Werner

Returns Coordinator

Knightdale, NC · On-site

$16.50 - $22.50/hr

The Returns Coordinator is responsible for managing the efficient and accurate processing of returned goods, ensuring timely resolution and maintaining high levels of customer satisfaction and ...

The Upper Deck Company

QA Shipping Coordinator

Durham, NC · On-site

$16.25 - $20.75/hr

Own the identification, investigation, and resolution of shipment and package discrepancies ... coordination role. * Strong working knowledge of domestic and international shipping carriers ...

The Upper Deck Company

QA Shipping Coordinator

Durham, NC · On-site

$16.25 - $20.75/hr

Own the identification, investigation, and resolution of shipment and package discrepancies ... coordination role. * Strong working knowledge of domestic and international shipping carriers ...

DPS Group

Lead BIM Coordinator

Cary, NC · On-site

Lead coordination meetings with all key stakeholders and drive any issues arising to resolution. * Conduct site visits and field walks to ensure work accuracy and understand issues that can arise in ...

HireNetworks

Office & Facilities Coordinator

Durham, NC

$17.50 - $23.25/hr

... through to resolution * Support safety and compliance requirements for the Durham office ... coordinating with relevant internal stakeholders * Partner with HR and Operations on space planning ...

Siemens

Proposal Coordinator

Raleigh, NC · On-site

Monitor proposal progress, identify risks, communicate updates, and drive resolution of issues that ... coordination, project management, sales support, implementation, customer support, or business ...

Stantec

Right of Way / Utility Coordinator

Raleigh, NC · On-site

$65 - $95/hr

Review project plans and engineering designs to identify potential utility conflicts and develop coordination strategies to support conflict resolution. * Communicate project schedules, milestones ...

IQVIA

Clinical Research Coordinator

Raleigh, NC · Remote

$35 - $42/hr

Clinical Research Coordinator (CRC) - Raleigh, NC Location: Raleigh, NC Work Setup: On-site ... Review source documentation and ensure timely resolution of data queries and discrepancies.

IONNA LLC

Field Service Coordinator

Raleigh, NC · On-site

$65K - $80K/yr

Field Service Coordinator Reports To: Field Service Manager This role requires a full-time onsite ... Ship all necessary parts to ensure on time resolution in the field. * Run reoccurring inventory ...

Ask IT consulting

Build / UAT Coordinator

Raleigh, NC · On-site

DPH NSB is looking to hire a UAT Coordinator for the WIC Crossroads System to ensure that new ... resolution in upcoming releases. This position will coordinate activities necessary for the ...

Smile Doctors

Front Desk Coordinator

Raleigh, NC

$15.75 - $20.50/hr

Coordinates payment arrangements or account resolution * Receives, stores, and delivers shipments and mail * Takes payments and posts to account * Updates charts and patient information * Drives ...

KBI Biopharma, Inc.

Materials Coordinator

Durham, NC · On-site

Position Summary: The Material Coordinator oversees the end-to-end movement, storage, and ... resolution. * A strong understanding of chemical handling, proper use of Safety Data Sheets (SDS ...

Smile Doctors

Front Desk Coordinator

Raleigh, NC · On-site

$15.75 - $20.50/hr

Coordinates payment arrangements or account resolution * Receives, stores, and delivers shipments and mail * Takes payments and posts to account * Updates charts and patient information * Drives ...

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Showing results 21-40

All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Raleigh, NC

Resolution Coordinator information

See Raleigh, NC salary details

$10

$22

$43

How much do resolution coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for resolution coordinator in Raleigh, NC is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.24 per hour, depending on experience, location, and employer.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What are the most commonly searched types of Resolution jobs in Raleigh, NC?

The most popular types of Resolution jobs in Raleigh, NC are:

What are popular job titles related to Resolution Coordinator jobs in Raleigh, NC?

For Resolution Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Resolution Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Resolution Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Resolution Coordinator jobs?

Cities near Raleigh, NC with the most Resolution Coordinator job openings:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $47,149 per year, or $22.7 per hour.

Returns Coordinator

Werner

Raleigh, NC • On-site

$17.75 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Werner Enterprises rating

8.1

Company rating: 8.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

48th of 366 rated logistics

Job description

The Returns Coordinator is responsible for managing the efficient and accurate processing of returned goods, ensuring timely resolution and maintaining high levels of customer satisfaction and operational efficiency within the logistics and supply chain framework.
Responsibilities

  • Process and document all incoming product returns, including inspection, categorization, and data entry into the inventory management system.
  • Communicate proactively with customers, carriers, and internal departments regarding return status, resolution, and any discrepancies.
  • Coordinate with warehouse staff for the physical handling, storage, and disposition of returned items.
  • Investigate and resolve discrepancies related to returns, such as incorrect items, damaged goods, or missing documentation.
  • Prepare and process necessary paperwork for credit issuance, exchanges, or re-stocking of returned products.
  • Identify trends in returns and report findings to management to improve processes and reduce future return rates.
  • Maintain accurate records of all return transactions and activities in accordance with company policies and procedures.
  • Assist in the development and implementation of improved returns processes and protocols.
  • Ensure compliance with all safety regulations and company policies within the returns department.


Qualifications

  • High school diploma or equivalent.
  • 1-2 years of experience in a returns, warehouse, logistics, or customer service role, preferably within the transportation or supply chain industry.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with inventory management systems (WMS) or ERP software.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Ability to operate warehouse equipment.
  • Must be capable of sitting, standing, and walking for extended periods of time
  • Ability to lift more than 80-100 lbs. frequently
  • Ability to count accurately
  • Support several trucks daily

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

By clicking “Submit” you are expressly consenting to our  Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy.  All information collected will be handled and retained as explained in the Privacy Policy.

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