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Resolution Associate Jobs in Florida (NOW HIRING)

The Regulatory Associate is responsible for the development and maintenance of regulatory documents ... Liaison with IRBs on a frequent basis to ensure resolution of outstanding submissions requests

Help Desk Associate

Miami Beach, FL ยท On-site

$18.25 - $24.75/hr

Call Resolution: First call resolution and request for service must be met as established by policy ... Associates Degree * A+ and/or N+ or equivalent experience preferred * Excellent Customer Service ...

Looking for Part time! Dynamic Sales Associate Wanted! Are you looking for a fun and supportive ... Strong critical thinking and conflict resolution skills. * Able to prioritize and manage multiple ...

Sales Associate

Clearwater, FL ยท On-site

$13 - $17.50/hr

Issue Resolution : Manage the resolution of routine, non-complex issues with guidance, ensuring ... Associate degree or high school diploma/GED with at least 1 year of relevant experience. Preferred ...

Sales Associate

Clearwater, FL ยท On-site

$13 - $17.50/hr

Issue Resolution : Manage the resolution of routine, non-complex issues with guidance, ensuring ... Associate degree or high school diploma/GED with at least 1 year of relevant experience. Preferred ...

Dynamic Sales Associate Wanted! Are you looking for a fun and supportive working environment where ... Strong critical thinking and conflict resolution skills. * Able to prioritize and manage multiple ...

Construction Litigation Associate Location: Orlando, FL OR Tampa, FL (In-Office) Experience: 3-7 ... Managing cases from inception through resolution * Taking and defending depositions * Covering ...

Lead Store Associate

Orange Park, FL ยท On-site

$19.25/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

Lead Store Associate

Bradenton, FL ยท On-site

$17.50/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

Lead Store Associate

Tampa, FL ยท On-site

$17.50/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

Lead Store Associate

Fort Myers, FL ยท On-site

$19.25/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

Lead Store Associate

Port Richey, FL ยท On-site

$17.50/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

Lead Store Associate

Tampa, FL ยท On-site

$17.50/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

Lead Store Associate

Trinity, FL ยท On-site

$17.50/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

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Showing results 1-20

Resolution Associate information

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What are the most commonly searched types of Resolution jobs in Florida? The most popular types of Resolution jobs in Florida are:
What are popular job titles related to Resolution Associate jobs in Florida? For Resolution Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Resolution Associate jobs in Florida look for? The top searched job categories for Resolution Associate jobs in Florida are:
What cities in Florida are hiring for Resolution Associate jobs? Cities in Florida with the most Resolution Associate job openings:
Infographic showing various Resolution Associate job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Regulatory Associate

Regulatory Associate

K2 Staffing LLC

Lady Lake, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Job description

At K2 Medical Research, we are transforming healthcare by delivering tomorrowโ€™s treatments today. As a rapidly growing clinical research organization across Florida, Tennessee, and Rhode Island, we lead multiphasic trials in therapeutic areas ranging from neurodegenerative to cardiometabolic medicine. Our culture is grounded in clinical excellence and a patient-first mission. We are seeking mission-driven individuals ready to play a meaningful role in bringing life-changing treatments to the patients who need them most.

K2 Medical Research is seeking a Regulatory Associate to support our facilities out of The Villages, FL.

The Regulatory Associate is responsible for the development and maintenance of regulatory documents pertaining to the clinical trials conducted at K2 Medical Research. The position will manage all aspects of study start-up, modification submissions, ongoing reporting, and study close-out to the Institutional Review Board (IRB) and the clinical trial sponsor. This role requires collaborating and interfacing with a variety of teams and excellent attention to detail.

Primary Responsibilities:

  • Prepare regulatory documents for new study submissions to IRB and sponsor
  • Maintain regulatory files at audit-ready status at all times by ensuring filing are up-to-date upon completion of the processing of new or revised documents
  • Report protocol deviations and serious adverse events to the IRB according to protocol and IRB requirements.
  • Receive, track, and distribute IND Safety Reports to the Principal Investigator for acknowledgement of review and file. Submit IND Safety Reports to the study-assigned IRB if submission is not handled by the sponsor
  • Inform clinical operations of new study approvals including at initiation, amendments, and consent forms upon receipt. Ensure documents are distributed to the clinical team as appropriate and filed
  • Communicate and update Sponsor with any revised site information and notify the IRB as required
  • Liaison with IRBs on a frequent basis to ensure resolution of outstanding submissions requests
  • Learn and utilize IRB electronic web portals for the processing of study submissions
  • Distribute IRB approvals on new study submission to the clinical team and sponsor for resolution of questions or Board requests
  • Manage the development of new Informed Consent Form drafts with the IRB, as needed, and ensure agreement with ICF language between K2 Medical Research Clinical Operations teams, IRB, and Sponsor
  • Obtain Clinical assignments from the Operations teams for the development of new Delegation of Authority Logs and inform teams of missing information or needs for updates to the Logs
  • Ensure protocol training is captured and returned to the regulatory department prior to the assigned staff members completing the Delegation of Authority Logs Ensure all regulatory binder or electronic regulatory platforms are updated at final monitoring closeout visits
  • Notification to Finance team as necessary to facilitate invoices
  • Inform assigned individuals of the need for archiving assistance of closed regulatory books at the defined time frame for long-term storage
  • Liaison with sponsor monitors during routine and closeout monitoring visits to ensure resolution of outstanding regulatory document requirements are attended to within an appropriate time frame
  • Schedule monitoring visits, prep books, and assign monitoring space as requested
  • Provide team assistance on all projects as needed
  • Assist in the tracking of the status of new study submissions status
  • Perform ad-hoc projects and/or general office duties as necessary
  • Other duties as assigned

Knowledge, Skills, and Abilities:

  • Learn and support the organization goals, missions, and values
  • Good interpersonal, planning/organizational, and communication skills (written and oral)
  • Ability to handle multiple tasks/projects simultaneously
  • Attention to detail
  • Handles confidential information appropriately
  • Takes initiative and participates as a team player
  • Strong customer service skills
  • Ability to think critically, problem solve and take initiative when appropriate
  • Knowledgeable with MS Office and Outlook

Qualifications:

  • Prefer 2 or more years of clinical research or regulatory experience
  • Bachelor's Degree and CCRP preferred

Your growth and well-being are our priority. Our comprehensive benefits package for full-time employees includes medical, dental, and vision options, supplemental insurance plans, 401(k) with immediate employer match, generous paid time off, and paid holidays. Most notably, we support a healthy work-life balance through a four-day work week, consisting of 10-hour shifts from Monday through Thursday. Fridays are reserved only for critical business needs or administrative tasks; otherwise, they are your chance to kick-start your weekend.

Join the K2 Family: Where Compassion and Connection Lead the Way! At K2 Medical Research, people come first and we're seeking warm, wonderful humans who effortlessly click with everyone, from our incredible patients to brilliant physicians and dedicated research staff.

We are an equal opportunity employer. We celebrate what makes you uniquely you and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital, or veteran statuses.

We value the differences among our team members and are committed to providing reasonable accommodations for qualified individuals with disabilities. If you require a reasonable accommodation to participate in the job application or interview process, please contact Talent@k2med.com. We are here to ensure you have the support and tools you need to shine.