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Resolution Associate Jobs in Florida (NOW HIRING)

Position Summary The Senior Billing Associate - Enterprise Accounts is responsible for executing ... Own resolution of complex billing issues and escalations, including cross-system discrepancies

Position Summary The Senior Billing Associate - Enterprise Accounts is responsible for executing ... Own resolution of complex billing issues and escalations, including cross-system discrepancies

Litigation Associate Job Title: Litigation Associate Location: West Palm Beach, FL on-site or ... Negotiate settlements and participate in Alternative Dispute Resolution proceedings when ...

Probate Litigation Associate

Miami, FL · On-site

$120K - $150K/yr

Probate Litigation Associate Job Type: Hybrid Location: Miami, FL Overview Our client is seeking a ... resolution or trial. * Actively represent clients in court, handling hearings, depositions ...

The Regulatory Associate is responsible for the development and maintenance of regulatory documents ... Liaison with IRBs on a frequent basis to ensure resolution of outstanding submissions requests

Support Associate (Remote)

Kissimmee, FL · On-site +1

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... conflict resolution, negotiation, and de-escalation skills - Demonstrates ownership to resolve ...

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Associate Attorney

Tampa, FL · On-site

$85K - $120K/yr

Bodily Injury Associate Attorney (1-3 Years Experience) Tampa, Florida (Onsite) Must be Florida ... Manage a caseload of bodily injury defense matters from inception through resolution. * Draft ...

Support Associate (Remote)

Kissimmee, FL · Remote

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... D emonstrates conflict resolution, negotiation, and de-escalation skills * D emonstrates ownership ...

Summary: The Service Desk Associate II provides advanced technical support to end users by ... Calls Resolution: First call resolution and request for service must be met as established by ...

Client is seeking an experienced Associate Attorney to join our growing Construction Defect ... Manage and drive construction defect litigation matters from inception through resolution * Develop ...

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Resolution Associate information

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What are the most commonly searched types of Resolution jobs in Florida? The most popular types of Resolution jobs in Florida are:
What are popular job titles related to Resolution Associate jobs in Florida? For Resolution Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Resolution Associate jobs in Florida look for? The top searched job categories for Resolution Associate jobs in Florida are:
What cities in Florida are hiring for Resolution Associate jobs? Cities in Florida with the most Resolution Associate job openings:
Infographic showing various Resolution Associate job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Billing Senior Associate

Alteva RCM

Boca Raton, FL

$65K - $85K/yr

Full-time

Posted 19 days ago


Job description

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Position Summary

The Senior Billing Associate – Enterprise Accounts is responsible for executing and overseeing front-end billing operations for high-volume, multi-faceted enterprise clients. This role operates in a more complex environment requiring coordination across multiple systems, teams, and workflows. The Senior Associate serves as a key operational partner to Account Management, ensuring accurate billing execution, efficient workflow routing, and timely resolution of issues while maintaining strong alignment with client-specific requirements.

Key Responsibilities

  • Manage full-cycle claim intake through charge release for high-volume, enterprise-level accounts
  • Execute billing activities across multiple client and internal systems, ensuring data accuracy and consistency
  • Coordinate closely with Account Managers, AR teams, and other stakeholders to align on priorities and account needs
  • Support account setup and maintenance, including billing rules, workflows, and system configurations
  • Own resolution of complex billing issues and escalations, including cross-system discrepancies
  • Monitor workflow queues and ensure timely processing and proper routing of accounts
  • Identify operational gaps across systems and workflows and recommend process improvements
  • Partner with coding and other teams to resolve dependencies impacting billing accuracy or timeliness
  • Assist with client-related requests and provide operational insights as needed
  • Ensure adherence to SLAs, client requirements, and internal performance standards
  • Provide guidance and support to Billing Associates working on enterprise accounts

Qualifications

  • 3+ years of medical billing or revenue cycle experience required
  • Strong understanding of front-end billing workflows and charge release processes
  • Experience working with high-volume or complex accounts
  • Ability to navigate and manage work across multiple systems and platforms
  • Strong problem-solving and analytical skills, particularly in cross-functional environments
  • Excellent organizational and communication skills

Preferred Experience

  • Experience supporting enterprise or multi-location clients
  • Familiarity with multiple billing systems and/or EHR platforms (e.g., Epic)
  • Prior experience working in a highly coordinated, cross-functional environment
  • Experience mentoring or supporting junior team members
Pay Range
$65,000—$85,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.