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Resolution Associate Jobs in Delray Beach, FL (NOW HIRING)

Alteva RCM

Billing Senior Associate

Boca Raton, FL

$65K - $85K/yr

Position Summary The Senior Billing Associate - Enterprise Accounts is responsible for executing ... Own resolution of complex billing issues and escalations, including cross-system discrepancies

Alteva RCM

Billing Senior Associate

Boca Raton, FL

$65K - $85K/yr

Position Summary The Senior Billing Associate - Enterprise Accounts is responsible for executing ... Own resolution of complex billing issues and escalations, including cross-system discrepancies

Cybercoders

Litigation Associate

West Palm Beach, FL

$100K - $160K/yr

Litigation Associate Job Title: Litigation Associate Location: West Palm Beach, FL on-site or ... Negotiate settlements and participate in Alternative Dispute Resolution proceedings when ...

Express & Bonobos

Sales Associate

Boca Raton, FL · On-site

$13.25 - $18/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express & Bonobos

Sales Associate

Fort Lauderdale, FL · On-site

$13.50 - $18.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Boca Raton, FL

$13.25 - $18/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Boca Raton, FL · On-site

$13.25 - $18/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Fort Lauderdale, FL · On-site

$13.25 - $18/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

West Palm Beach, FL · On-site

$13.50 - $18.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express & Bonobos

Sales Associate

West Palm Beach, FL · On-site

$13.50 - $18.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Fort Lauderdale, FL · On-site

$13.25 - $18/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

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All JobsResolution Associate JobsResolution Associate Jobs in Delray Beach, FL

Resolution Associate information

See Delray Beach, FL salary details

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How much do resolution associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for resolution associate in Delray Beach, FL is $16.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What job categories do people searching Resolution Associate jobs in Delray Beach, FL look for? The top searched job categories for Resolution Associate jobs in Delray Beach, FL are:
What cities near Delray Beach, FL are hiring for Resolution Associate jobs? Cities near Delray Beach, FL with the most Resolution Associate job openings:
Resolution Associate jobs near you
Credit Resolution Specialist - Patient Focused

Credit Resolution Specialist - Patient Focused

Florida Cancer Specialists & Research Institute (FCS)

Delray Beach, FL • On-site

Full-time

Retirement

Posted 18 days ago

Florida Cancer Specialists & Research Institute rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

565th of 885 rated healthcare providers

Job description

Date Posted:
2026-06-23
Country:
United States of America
Location:
Florida - Remote
WHY JOIN FCS
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
A LITTLE BIT ABOUT FCS
Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.
Come join us today!
RESPONSIBILITIES
  • Receive and review all insurance and patient refund requests, prepare refund and document the account appropriately.
  • Bill claims as necessary.
  • Process all refund checks once received back from accounting by adjusting and documenting the account.
  • Mail out checks or credit card receipts to patients and insurance companies.
  • Transfer payments by completing a conveyance.
  • Complete the daily balancing for all clinics and Corporate. Review the "POP" Patient Overpayment Report and apply all payments as requested.

QUALIFICATIONS
  • High School Diploma or GED required.
  • An accounting background is preferred.
  • A strong insurance billing background in a healthcare provider business office is strongly preferred.
  • Ability to review accounts for proper posting of payments.
  • Ability to figure discounts accurately and adjust accounts appropriately.
  • Experience in calling insurance companies regarding refund requests with the ability to dispute any incorrect refund request.
  • Ability to speak to patients in a professional and caring manner.
  • Must be detailed oriented and be able to do multiple tasks.
  • Please be sure to fully complete the application sections. (a resume is strongly preferred but does not substitute for the application information)

#LI-TZ1
SCREENINGS - Background, drug, and nicotine screens
Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.
EEOC
Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.
FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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