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How much do resolute documentation services jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for resolute documentation services in the United States is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $58.41 per hour, depending on experience, location, and employer.

What are some of the main challenges faced by professionals in Resolute Documentation Services, and how are they typically addressed?

Professionals in Resolute Documentation Services often face challenges such as managing large volumes of documents, ensuring compliance with changing industry regulations, and coordinating with multiple departments to receive timely updates. These challenges are commonly addressed through the use of advanced document management systems, standard operating procedures, and regular communication with stakeholders. Adapting to frequent updates and maintaining meticulous records are essential for accuracy and efficiency. Team members typically receive ongoing training to stay up-to-date with best practices and regulatory requirements. By leveraging technology and fostering clear communication, the team ensures document integrity and smooth operational workflows.

What are the key skills and qualifications needed to thrive in Resolute Documentation Services?

To excel in Resolute Documentation Services, candidates should possess strong attention to detail, excellent written communication skills, and a foundational understanding of document control procedures, often supported by secondary education or equivalent experience. Familiarity with documentation management systems (DMS), Microsoft Office Suite, and relevant industry certifications such as Certified Document Controller (CDC) are valuable assets. Strong organizational skills, time management, and the ability to collaborate effectively with team members are key soft skills. These qualifications ensure the accurate creation, storage, and retrieval of essential documents, which is critical for regulatory compliance and operational efficiency.

What is a Resolute Documentation Services?

A Resolute Documentation Services job typically involves managing, organizing, and maintaining accurate documentation for healthcare or business operations. Employees in this role ensure that records comply with industry standards, regulations, and internal policies. Responsibilities may include data entry, quality control, and working with various stakeholders to facilitate efficient documentation processes. Strong attention to detail and familiarity with healthcare or administrative systems may be required.

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Resolute Documentation Services jobs near you
Infographic showing various Resolute Documentation Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $80,700 per year, or $38.8 per hour.

Epic Resolute Hospital Billing Associate Analyst

Deloitte

Gilbert, AZ • Hybrid

$47K - $63K/yr

Full-time

Posted 26 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

44th of 150 rated financial services

Job description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced EPIC Resolute Hospital Billing Associate Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities  

  • Review AR aging reports and work queues to identify unpaid and delayed claims.
  • Follow up with third party payers, including commercial and government payers, on outstanding balances to understand claim status and payer requirements to adjudicate claim.
  • Analyze claim status, remittance advice, and Explanation of Benefits (EOBs) to determine root causes of non-payment.
  • Document claim status details and payer-provided information
  • Provide account information to payers and required and resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.
  • Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed.
  • Review payments, contractual adjustments, denials, and patient responsibility balances to validate accurate account resolution.
  • Adhere to defined SOPs and workflows and work within Epic Resolute Hospital Billing, claims clearinghouse, payer websites and portals, and other systems and required by workflows.
  • Meet and exceed minimum productivity and quality standards; submit to performance improvement plans as required according to guidance from engagement management.

Recruiting for this role ends on Thursday, December 31st, 2026. 

The successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships 
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor 
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The Team 

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Qualifications

Required

  • 1+ years of experience in hospital accounts receivable follow-up operations or related revenue cycle functional area
  • 1+ years of foundational proficiency in Epic Resolute Hospital Billing application
  • 1+ years of experience working according to high performing productivity and quality standards; experience working in claims clearinghouse system
  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  • Limited immigration sponsorship may be available

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000-$60,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced EPIC Resolute Hospital Billing Associate Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities  

  • Review AR aging reports and work queues to identify unpaid and delayed claims.
  • Follow up with third party payers, including commercial and government payers, on outstanding balances to understand claim status and payer requirements to adjudicate claim.
  • Analyze claim status, remittance advice, and Explanation of Benefits (EOBs) to determine root causes of non-payment.
  • Document claim status details and payer-provided information
  • Provide account information to payers and required and resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.
  • Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed.
  • Review payments, contractual adjustments, denials, and patient responsibility balances to validate accurate account resolution.
  • Adhere to defined SOPs and workflows and work within Epic Resolute Hospital Billing, claims clearinghouse, payer websites and portals, and other systems and required by workflows.
  • Meet and exceed minimum productivity and quality standards; submit to performance improvement plans as required according to guidance from engagement management.

Recruiting for this role ends on Thursday, December 31st, 2026. 

The successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships 
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor 
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The Team 

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Qualifications

Required

  • 1+ years of experience in hospital accounts receivable follow-up operations or related revenue cycle functional area
  • 1+ years of foundational proficiency in Epic Resolute Hospital Billing application
  • 1+ years of experience working according to high performing productivity and quality standards; experience working in claims clearinghouse system
  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  • Limited immigration sponsorship may be available

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000-$60,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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