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Residential Program Jobs in Massachusetts (NOW HIRING)

The Adult Lead Residential Program Staff acts as an assistant administrative representative for the Adult residential program and is responsible for managing the operations of the home. They ensures ...

Ensure programs meet the quality standards and provide value to the public. Responsibilities The essentialjob duties/responsibilities ofthe positionincludebut are notlimitedto the informationlisted ...

Ensure programs meet the quality standards and provide value to the public. The essentialjob duties/responsibilities ofthe positionincludebut are notlimitedto the informationlisted below: • Directs ...

We are currently seeking a full-time Program Director for our Residential Program site located in Lynn, MA. The Program Director is responsible for the day-to-day operation of the Residential Program ...

The Program Director (PD) will oversee the operational, financial and administrative operations of residential programs and provide leadership and consultation to staff on implementing Individual ...

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The Program Director (PD) will oversee the operational, financial and administrative operations of residential programs and provide leadership and consultation to staff on implementing Individual ...

New

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Residential Program information

See Massachusetts salary details

$11

$21

$46

How much do residential program jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for residential program in Massachusetts is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $24.42 per hour, depending on experience, location, and employer.

What is a residential program?

A Residential Program is a structured living arrangement where individuals reside on-site to receive support, care, or treatment for specific needs such as mental health, substance use, disabilities, or behavioral challenges. These programs offer 24-hour supervision and a safe, supportive environment designed to help residents achieve personal goals, develop life skills, and transition to more independent living. Residential Programs can be short-term or long-term and are often run by specialized agencies or organizations. The specific services and structure of a Residential Program vary depending on the population served and the program’s goals.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need experience in social services, a relevant degree (such as social work or psychology), and knowledge of regulatory requirements for residential care. Familiarity with case management software, incident reporting systems, and compliance documentation is often necessary. Leadership, problem-solving, and strong interpersonal skills are crucial for supporting staff and residents alike. These competencies ensure effective program administration, high-quality care, and a safe, supportive environment for residents.

What are some common challenges faced by staff working in a residential program, and how can they be addressed?

Staff in residential programs often encounter challenges such as managing diverse resident needs, handling crisis situations, and maintaining clear communication within the team. Balancing administrative responsibilities with direct support work can also be demanding. These challenges can be addressed through ongoing training, strong teamwork, regular supervision, and self-care practices. Open communication and collaboration with colleagues ensure residents receive consistent, high-quality care while supporting staff well-being.

What is the difference between Residential Program vs Residential Counselor?

AspectResidential ProgramResidential Counselor
CredentialsVaries; often includes certifications in mental health or social servicesTypically requires a high school diploma or equivalent; certifications in counseling or crisis intervention are common
Work EnvironmentResidential facilities, group homes, or treatment centersResidential facilities, group homes, or community settings
Employer & IndustryNonprofit organizations, government agencies, private treatment centersSimilar employers; focuses on direct client support
Job FocusOverseeing program operations, coordinating services, managing staffProviding direct support, counseling, and supervision to residents

The main difference is that a Residential Program refers to the overall structure or facility offering services, while a Residential Counselor is a staff member providing direct care and support to residents within that program.

What is a residential program worker?

A residential program worker is a professional who provides support and supervision to individuals living in residential treatment or care facilities. They assist with daily activities, implement care plans, and ensure a safe environment, often requiring communication skills and relevant certifications such as CPR or first aid. The role typically involves shift work and working closely with other healthcare or social service staff.

What are the most commonly searched types of Residential Program jobs in Massachusetts?

The most popular types of Residential Program jobs in Massachusetts are:

What are popular job titles related to Residential Program jobs in Massachusetts?

For Residential Program jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Residential Program jobs in Massachusetts look for?

The top searched job categories for Residential Program jobs in Massachusetts are:

What cities in Massachusetts are hiring for Residential Program jobs?

Cities in Massachusetts with the most Residential Program job openings:

Infographic showing various Residential Program job openings in Massachusetts as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,465 per year, or $21.9 per hour.

Lead Adult Residential Program Staff

Melmark

Andover, MA

$22 - $28/hr

Full-time

Re-posted yesterday


Key responsibilities

  • Manage the operations of the adult residential home and oversee staffing to meet regulatory requirements.

  • Assign responsibilities to support staff for habilitative services and activities, and oversee physical plant concerns.

  • Implement highly technical clinical and teaching programs for students with challenging behaviors and complex needs.


Melmark rating

5.9

Company rating: 5.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

54th of 78 rated education support services


Job description

The Adult Lead Residential Program Staff acts as an assistant administrative representative for the Adult residential program and is responsible for managing the operations of the home.  They ensures Adult Residential Support Staff staffing meets regulatory requirements, oversees physical plant concerns of the home, and assigns responsibilities to each shift of Adult Residential Support Staff for habilitative services and activities.

  

Melmark New England serves children, adolescents and adults with autism spectrum disorders, acquired brain injury, neurological diseases and disorders, comorbid mental health disorders and severe challenging behaviors.  Populations served are intensely physically challenging.  The Adult Lead Residential Program Staff position requires that staff be aware that students who are served may exhibit aggressive and/or self-injurious behavior.  Students served may have had multiple treatment failures prior to this placement.  Adult Lead Residential Program Staff are expected to implement highly technical clinical and teaching programs that require Adult Lead Residential Program Staff to be constantly , attentive and ready to respond to student's needs.

  

All employees must achieve satisfactory performance in orientation and onsite training before assuming full ability to complete essential functions. Failure to successfully pass orientation and onsite training can/will result in termination of employment.

  

All staff are expected to adhere to Melmark's Code of Conduct and Standards of Professionalism included in the Employee Handbook.  In addition, all management/supervisory positions are expected to adhere to Melmark's Management Competencies included in the Employee Handbook.  It is the responsibility of each staff member to read and familiarize themselves with the contents of the Employee Handbook and ask questions relative to the application of these standards in the workplace if unclear to the employee.

Pay from $22-$28 based on education and years of experience

 

Basic Qualifications

 

 

 

Education/Training:  Minimum of a Bachelor's Degree in Education, Human Service Field, or Psychology.  Will be required to enroll in Master's focusing on ABA program within one (1) year of hire.

 

Certifications/Licensure:   Board certification at the Associate's level (BCaBA) required.  A valid US driver's license and a minimum age of twenty-one (21) years old.  Must be capable of attaining approved Melmark driver status.  Must meet Massachusetts Criminal Offender Record Information (CORI) background check requirements. Successful completion of employer provided certification in CPR, First Aid, Crisis Intervention, and Melmark's Orientation Program and New Hire Onsite training program.

 

Skill(s):  Must demonstrate strong reading, written and oral language skills.  Strong teaching skills with emphasis on students who are emotionally, behaviorally, physically and/or developmentally challenged.  Experience or interest in the principles and application of Applied Behavior Analysis, curriculum and special education (Autism Spectrum Disorders).  Strong interpersonal skills are required. 

 

Experience:  Prefer at least one (1) year experience with specialized populations.  Advanced skills in educational and clinical services will be required in this role.

 

Interrelationships:  Individuals served, Adult Residential support staff, families and all other departmental staff.

 
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