ZipRecruiter

Log In

1

Residential Program Manager Jobs in Windsor, CT (NOW HIRING)

Guidewire Inc

Residential Program Manager

Springfield, MA · On-site

$49K - $53K/yr

Guidewire, Inc. is seeking a dedicated Residential Program Manager to oversee the daily operations of our residential programs. This is a full time (40 hour) exempt position in Springfield, MA. If ...

oakhill

GILEAD - Program Manager

Middletown, CT · On-site

$63K - $70K/yr

Residential Program Manager Program Gilead Community Services is seeking a responsible and experienced Program Manager to join our multi-disciplinary team in our supervised apartment program for ...

Community Residences

Residential Instructor

Plymouth, CT · On-site

$19.11/hr

... Residential Program Manager within 24 hours. * Once Medication Certified, administer medication to ... Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner.

Community Residences

Residential Instructor

Plymouth, CT · On-site

$19.11/hr

... Residential Program Manager within 24 hours. * Once Medication Certified, administer medication to ... Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner.

Community Residences

Residential Instructor

Winsted, CT · On-site

$20.14 - $20.64/hr

... Residential Program Manager within 24 hours. * Once Medication Certified, administer medication to ... Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner.

Community Residences

Residential Instructor

Thomaston, CT · On-site

$19.11/hr

... Residential Program Manager within 24 hours. * Once Medication Certified, administer medication to ... Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner.

The MH Group LLC

DDS Sr. Program Manager

East Longmeadow, MA · On-site

$115K - $116K/yr

Lead and manage residential services programs, ensuring exceptional care and support delivery to residents with developmental disabilities. * Program Development: Develop, implement, and evaluate ...

next page

Showing results 1-20

All JobsResidential Program JobsResidential Program Manager JobsResidential Program Manager Jobs in Windsor, CT

Residential Program Manager information

See Windsor, CT salary details

$35.3K

$68.5K

$114K

How much do residential program manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for residential program manager in Windsor, CT is $68,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $68,700.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
More about Residential Program Manager jobs

What job categories do people searching Residential Program Manager jobs in Windsor, CT look for?

The top searched job categories for Residential Program Manager jobs in Windsor, CT are:

What cities near Windsor, CT are hiring for Residential Program Manager jobs?

Cities near Windsor, CT with the most Residential Program Manager job openings:

Residential Program Manager jobs near you

Residential Program Manager

Springfield, MA • On-site

Guidewire Inc
201 - 500 employees
Learn more about Guidewire Incexternal

$49K - $53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Are you passionate about making a real difference? Do you thrive in leadership roles where you can inspire others and manage operations seamlessly? Guidewire, Inc. is seeking a dedicated Residential Program Manager to oversee the daily operations of our residential programs. This is a full time (40 hour) exempt position in Springfield, MA. If you're ready to lead with purpose, collaborate with an amazing team, and support the individuals we serve, this role is for you!

What You'll Do:

As a Residential Program Manager, you will be at the heart of ensuring our programs run smoothly and effectively, while also leading and developing a strong, engaged team.

Program Support:
  • Oversee Daily Operations: Directly supervise, evaluate, and monitor every aspect of the residential program, ensuring its success.
  • Handle Emergencies: Respond swiftly to emergencies, acting as the primary leader during critical moments.
  • Ensure Goals Are Met: Take responsibility for making sure individual service goals (ISP/IAP/IEP) for those we support are achieved.
  • Manage Shifts: Ensure all shifts are covered according to the site profile, ensuring no gaps in support.
  • Be On-Call: Participate in a 24-hour on-call phone rotation, offering guidance during urgent situations.
Staff Development and Supervision:
  • Lead by Example: Supervise and mentor staff while reinforcing Positive Behavioral Supports (PBS) and agency values.
  • Recruit and Develop Talent: Interview, hire, and ensure new staff are thoroughly oriented, trained, and integrated into our culture.
  • Build Schedules: Create and oversee daily/weekly staff schedules and responsibilities to ensure smooth operations.
  • Provide Feedback: Regularly evaluate staff performance, offering constructive feedback, and recognizing great work based on data collection.
  • Evaluate and Grow Your Team: Complete performance evaluations on time and approve staff hours via ADP.
Operational Support:
  • Keep Things Running Smoothly: Ensure that the program maintains a preventative maintenance approach, including regular upkeep of agency vehicles and program spaces.
  • Safety First: Promote the health and safety of residents by maintaining a clean, safe environment that complies with all health and safety regulations.
  • Report Maintenance Needs: Work closely with the Facilities Director to ensure timely maintenance and repairs for both program sites and vehicles.
Administrative Duties:
  • Data Management: Ensure all PBS data is accurate, timely, and complete for review and use.
  • Compliance: Ensure all agency, DDS, DMH, DCF, MRC, and MAP standards are met consistently, with no exceptions.
  • Financial Accountability: Oversee program and individual finances, ensuring everything is properly accounted for and managed within budgetary parameters, including controlling overtime.
  • Policies and Procedures: Stay updated on and enforce all agency policies and procedures to ensure the program operates at its best.
Qualifications You’ll Bring:
  • Education/Experience: Bachelor’s degree or 4 years’ management experience in human services or a related field (preferred).
  • Passion for PBS: Willingness to learn and apply Positive Behavioral Supports to help us meet our program goals.
  • Residential Experience: Previous experience working with individuals with disabilities in residential settings (preferred).
  • Communication Skills: Strong written and verbal communication skills to effectively manage staff and operations.
  • Teamwork & Independence: Ability to work independently and collaborate as part of a team.
  • Tech-Savvy: Familiarity with Microsoft Office programs (Outlook, Word, Excel, PowerPoint).
  • Professionalism & Confidentiality: Demonstrated ability to maintain confidentiality and professionalism at all times.
  • Non-Profit Experience: Experience working for a non-profit organization is a plus!
Additional Requirements
  • Valid driver’s license and driving record that meets agency insurability and policy requirements 
  • Reliable transportation 
  • Ability to successfully pass CORI and fingerprint-based background checks 

Salary range: $49,580 – $53,195 annually, based on experience and qualifications

Site 614

Benefits:
  • Health, vision, dental & Life Insurance
  • Short-term & Long-Term disability insurance
  • 401 (K) retirement plan (with company contribution)
  • Competitive sick, personal and vacation time
  • 11 Paid Holidays 
  • Tuition Remission
  • Employee Assistance Program
  • Employee Discount Programs

Guidewire, Inc. is an equal opportunity employer

Apply