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Residential Program Manager Jobs in Norwalk, CT (NOW HIRING)

The Kennedy Collective Inc

Program Manager

Trumbull, CT · On-site

$60K - $65K/yr

Position Summary The Program Manager (PM) provides leadership, supervision, and operational oversight for assigned residential, day, community-based, or other service programs at The Kennedy ...

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All JobsResidential Program JobsResidential Program Manager JobsResidential Program Manager Jobs in Norwalk, CT

Residential Program Manager information

See Norwalk, CT salary details

$35.6K

$69K

$114.9K

How much do residential program manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for residential program manager in Norwalk, CT is $69,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,700.00 and $69,300.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
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Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Norwalk, CT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $69,018 per year, or $33.2 per hour.

Residential Program Manager

RiseWell Community Services

Brentwood, NY • On-site

$66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

RiseWell Community Services is looking for a full-time Program Manager to join the licensed residential team! This individual will be responsible for daily oversight of multifaceted residential program serving people with psychiatric disabilities. Responsible for all aspects of program supervision, management and development of both clients and staff with the support of the senior licensed residential management team.

RiseWell’s Residential Services provide those in recovery from serious mental illness a safe, reliable home with on-site support. Our Residential team assists participants with an array of services aimed at supporting their recovery and improving their quality of life. Services include medication monitoring, skill-building development, symptom management, socialization, transportation training, connections to psychiatric and medical services, and more.

QUALIFICATIONS:
Bachelor’s Degree with 5 years of experience in mental health OR a Master’s Degree in Human Services with 2 years of experience in mental health. Knowledge of residential services, evidence-based practices, dual-diagnosis, and psychiatric rehabilitation practice. Previous supervisory experience preferred. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. Clean and valid driver’s license.

BENEFITS INCLUDE:

  • Comprehensive Medical/Dental/Vision
  • Retirement 401K Savings Plan with Employer Match
  • Generous Paid Time Off for Full-time and Eligible Part-Time Employees
  • 13 paid Holidays for Full-time and Eligible Part-Time Employees
  • Long and Short Term Disability
  • Life Insurance
  • Employee Assistance Program
  • CALM App Subscription
  • Flexible Work Schedules
  • Career Growth & Promotional Opportunities
  • Comprehensive Paid Training
  • Supplemental Accident, Illness and Hospitalization Insurance
  • Supplemental Pet Insurance
  • Encouragement for Educational Professional Advancement
  • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions
  • Eligibility for Federal/Public Loan Forgiveness

EQUAL OPPORTUNITY EMPLOYER:
RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ABOUT US:
Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan.

RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors, and at-risk children.

For more information about RiseWell Community Services, please visit our website: https://www.risewell.org/


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