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Residential Program Manager Jobs in Manchester, CT

oakhill

GILEAD - Program Manager

Middletown, CT

$63K - $70K/yr

Residential Program Manager Program Gilead Community Services is seeking a responsible and experienced Program Manager to join our multi-disciplinary team in our supervised apartment program for ...

Community Residences

Residential Instructor

Plymouth, CT · On-site

$19.11/hr

... Residential Program Manager within 24 hours. * Once Medication Certified, administer medication to ... Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner.

Community Residences

Residential Instructor

Plymouth, CT · On-site

$19.11/hr

... Residential Program Manager within 24 hours. * Once Medication Certified, administer medication to ... Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner.

Community Residences

Residential Instructor

Winsted, CT · On-site

$20.14 - $20.64/hr

... Residential Program Manager within 24 hours. * Once Medication Certified, administer medication to ... Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner.

Community Residences

Residential Instructor

Thomaston, CT · On-site

$19.11/hr

... Residential Program Manager within 24 hours. * Once Medication Certified, administer medication to ... Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner.

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Residential Program Manager information

See Manchester, CT salary details

$35.9K

$69.4K

$115.6K

How much do residential program manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for residential program manager in Manchester, CT is $69,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $69,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

More about Residential Program Manager jobs
What job categories do people searching Residential Program Manager jobs in Manchester, CT look for? The top searched job categories for Residential Program Manager jobs in Manchester, CT are:
What cities near Manchester, CT are hiring for Residential Program Manager jobs? Cities near Manchester, CT with the most Residential Program Manager job openings:
Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Manchester, CT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $69,445 per year, or $33.4 per hour.

GILEAD - Program Manager

oakhill

Middletown, CT

$63K - $70K/yr

Full-time

Medical, Dental, Life, PTO

Re-posted 14 days ago

Job description

Residential Program Manager Program 

Gilead Community Services is seeking a responsible and experienced Program Manager to join our multi-disciplinary team in our supervised apartment program for women.

About the position:

The Program Manager oversees two of Gilead’s Middletown area Mental Health Intensives (MHI) that serve adult men with histories of major mental illness that can present high risk behaviors in the community. The schedule is Monday-Friday from 8am-4pm (40 hours per week). The individual in this role provides and supervises clinical services and supports the Residential Program Director in overseeing program administration. This role also has supervisory responsibilities including managing employee schedules, hiring, and training staff, providing guidance and direction to non-management staff members, and other administrative and personnel management tasks as needed.

Minimum Requirements:

  • Master’s degree in a human service field; Licensed degree preferred
  • Five years of clinical experience total with two years of management
  • Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
  • Reliable use of personal vehicle as needed

Benefits:

  • Generous paid vacation, sick, and personal time plus paid holidays
  • Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%)
  • Employer-provided long-term disability and life insurance (Gilead pays 100%)
  • Hands-on learning experience and supervision
  • Scholarship, tuition reimbursement, and professional development opportunities
  • Paid training, education, and certification as necessary (including CPR training)

This is a non-union position and pays $63,000 - $70,000 annually dependent on experience.

Responsibilities:

  • Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders as well as complex trauma issues, through supervision, training, and education of staff
  • Supporting the Residential Program Director by implementing recovery-oriented, trauma informed clinical services with an emphasis on dignity and respect through intervention and support, inclusion of family and community, and supportive counseling
  • Consulting with the Residential Program Director regarding medical and mental health needs regarding risk management and implementing new or revised programming in compliance with Gilead’s mission and vision
  • Providing support in hiring, training, supervision, evaluation of program staff
  • Overseeing the employee schedules, time off requests, and daily workflow management of the program
  • Maintaining the program’s clean, safe, and home-like atmosphere
  • Acting with compassion, integrity, and ethics

Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.

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