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Residential Program Manager Jobs in Durham, NC (NOW HIRING)

Lutheran Services Carolinas

Program Manager

Durham, NC · On-site

$18 - $20.25/hr

LSC is looking for a Program Manager for our Raynor Street location. The Program Manager will ... Residential Counselors or Habilitation Counselors Education: BS/BA Degree with two years paid human ...

Lutheran Services Carolinas

Program Manager

Durham, NC · On-site

$18 - $20.25/hr

LSC is looking for a Program Manager for our Raynor Street location. The Program Manager will ... Residential Counselors or Habilitation Counselors Education: BS/BA Degree with two years paid human ...

BrightSpring

Foster Care Program Manager

Raleigh, NC · On-site

The Program Manager will have the responsibility and authority for all actions, decisions, and ... with residential and family services. StepStone connects children and youth who need homes with ...

UNC-Chapel Hill

Residential Advisor

Chapel Hill, NC

$16/hr

Residential Advisors provide individual and family support to the families in the UNC Horizons ... Program Manager. Minimum Education and Experience Requirements Demonstrated possession of the ...

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Residential Program Manager information

See Durham, NC salary details

$34.3K

$66.4K

$110.6K

How much do residential program manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for residential program manager in Durham, NC is $66,441.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,400.00 and $66,700.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
More about Residential Program Manager jobs

What job categories do people searching Residential Program Manager jobs in Durham, NC look for?

The top searched job categories for Residential Program Manager jobs in Durham, NC are:

What cities near Durham, NC are hiring for Residential Program Manager jobs?

Cities near Durham, NC with the most Residential Program Manager job openings:

Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,441 per year, or $31.9 per hour.

Program Manager

Lutheran Services Carolinas

Durham, NC • On-site

$18 - $20.25/hr

Full-time

Re-posted 4 days ago

Job description

Lutheran Services Carolinas (LSC) is a nonprofit organization serving seniors, children, families, and communities across North and South Carolina through senior living communities, child and family services, refugee and immigrant services, and communitybased programs. Our work is rooted in compassion, dignity, and a shared commitment to helping others thrive.

LSC is looking for a Program Manager for our Raynor Street location. The Program Manager will ensure the group home/program is managed so that it meets COA standards of best practice, licensing standards, and requirements.

This is a full-time, benefit-eligible position.


Essential Functions:

  1. Provide direct care support; emergency fill-in as needed.
  2. Responsible for the operational administration of the program which includes but not limited to maintaining annual budget, petty cash, credit card monthly reconciliation and grocery shopping.
  3. Initiate new hire process by completing required personnel documents for Human Resources if applicable.
  4. Within program guidelines and requirements, maintain facility, vehicle and equipment according to licensing standards by performing monthly vehicle inspections and fire drills.
  5. Responsible for making sure that Annual Inspections are completed and current as necessary.
  6. Participate in quality assurance processes and ensure that all documentation is of the highest quality.
  7. Assist in approving notes in electronic medical records if programmatically appropriate.
  8. Provide assistance in the processing and approving of Incident reports where relevant
  9. Represent Lutheran Services Carolinas in the community, including contracting agencies, churches, support groups and other professionals.
  10. Other duties as assigned by supervisor.

Supervisory Responsibilities:
Residential Counselors or Habilitation Counselors
 

Education: BS/BA Degree with two years paid human services experience; or High school diploma plus 5 years paid human services experience

Experience: 2 years experience with 4 yr. degree or 5 years with high school diploma

Specific skills/abilities: Flexibility, sensitive to varying cultural issues, ability to hold others accountable, organizational skills. Experience serving adults with SMI and experience working in housing programs.

Specialized knowledge, licenses, etc: Knowledge of Medicaid regulations/documentation; licensing requirements; COA standards; Valid driver’s license.

Working Conditions/Physical Requirements:
1. Ability to bend, stoop, reach overhead.
2. Ambulatory throughout location/facility.
3. Occasional lifting of groceries up to 10 lbs (5%)
4. Client/behavior Interventions - 25 lbs (5-10%)
5. Moving furniture up to 10 lbs (5%)
6. May be required to drive.
 

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