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Residential Program Manager Jobs in Alberta (NOW HIRING)

Hines

Make Ready Technician - Residential

Calgary, AB · On-site

Backed by Hines, a global real estate investment, development, and property management firm, Hines ... Support cost-cutting and expense control programs by verifying parts are up to standards for repair ...

Hines

Make Ready Technician - Residential

Calgary, AB · On-site

Backed by Hines, a global real estate investment, development, and property management firm, Hines ... Support cost-cutting and expense control programs by verifying parts are up to standards for repair ...

Hines

Make Ready Technician - Residential

Calgary, AB

Backed by Hines, a global real estate investment, development, and property management firm, Hines ... Support cost-cutting and expense control programs by verifying parts are up to standards for repair ...

Northview Residential REIT

Renovator

Fort Mcmurray, AB · On-site

We are looking for a Renovator to join our Residential team in Fort McMurray, AB . Reporting to the ... Proven ability to work efficiently with good time management * Experience working with renovation ...

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All JobsResidential Program JobsResidential Program Manager JobsResidential Program Manager Jobs in Alberta

Residential Program Manager information

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
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What job categories do people searching Residential Program Manager jobs in Alberta look for?

The top searched job categories for Residential Program Manager jobs in Alberta are:

What cities in Alberta are hiring for Residential Program Manager jobs?

Cities in Alberta with the most Residential Program Manager job openings:

Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Property Administrator

Northview Residential REIT

Calgary, AB

Full-time

Medical, Dental, Vision, Life

Re-posted 3 hours ago

Job description

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.

We are looking for a Property Administrator to join our Residential team in Calgary, AB. Reporting to the Regional Manager, you will assist in the effective operations of our property management offices, while providing exceptional customer service.

Responsibilities:

  • Answer main phone, routing calls, and being the first point of contact in the office providing information to residents and prospective residents
  • Coding payables invoices, setting up vendor accounts, creating and closing purchasing orders
  • Responsible for completing bank deposits, EFT's, and security deposit refunds
  • Ensuring that maintenance requests are handled in accordance with priority and are properly input into Yardi
  • Auditing Telelink work orders
  • Maintain resident files; keeping accurate information regarding resident contact information
  • Preparation of office correspondence including resident letters; rent increases, eviction notices, noise complaints
  • Utility bill validations and charge backs
  • Ledger reconciliation, monthly postings
  • Run and manage aged receivables, handle collection calls, RTDRS filings, etc
  • Manage office inventory and supplies
  • Receiving and sending mail and courier items
  • Attending leasing meetings
  • Preparing health and safety compliance paperwork
  • Scheduling move-out appointments with tenants, and performing property inspections
  • Preparing lease agreements for new tenant occupancy as well as renewals
  • Auditing lease agreements
  • General customer service and positive tenant relations
  • Other administrative duties as assigned by the Regional Manager

Qualifications:

  • Able to work independently or in a team environment, is a self-starter, and able to effectively multitask
  • Three years of previous experience in the industry
  • Knowledge of the Residential Tenancies Act and RTDRS filing system
  • Knowledge of Yardi Voyager is considered an asset
  • Ability to use MS Office suite at an intermediate level
  • Good customer service skills and pleasant demeanor
  • An ability to speak and write English fluently
  • Able to provide a criminal record free of relevant convictions.
  • The position requires 25% travel.

      Benefits:

      • Competitive pay
      • Extended health care including medical, dental, and vision coverage
      • Life insurance, drug coverage, and wellness programs
      • Discounts on rent at Northview properties
      • Vacation Travel Assistance for Northern employees

      If your background matches the qualifications listed above and you are looking for an opportunity to make a difference in the communities we serve, please submit your resume in confidence. Please note, only those candidates chosen to continue through the selection process will be contacted. Northview welcomes and encourages applications from people with disabilities.

      Employment Type: FULL_TIME

      Apply