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Residential Account Manager Jobs in Rochester, NY

A Hiring Company

A/R Specialist

Rochester, NY · On-site

$20 - $26.50/hr

On a monthly basis review Aged Delinquency report with management, reduce payment delinquency by expediting resolution of unpaid accounts for commercial and residential entities. Implement, process ...

BALDWIN REAL ESTATE CORP

A/R Specialist

Rochester, NY

$50K - $55K/yr

On a monthly basis review Aged Delinquency report with management, reduce payment delinquency by expediting resolution of unpaid accounts for commercial and residential entities; * Implement, process ...

Baldwin Real Estate Corp

A/R Specialist

Rochester, NY · On-site

$50K - $55K/yr

On a monthly basis review Aged Delinquency report with management, reduce payment delinquency by expediting resolution of unpaid accounts for commercial and residential entities; * Implement, process ...

Topline Heating and Air

Install Manager

Rochester, NY · On-site

$85K - $95K/yr

Install Manager - Residential HVAC Installation TopLine Heating & Air Starting at $85,000+ (Base ... Enforce Accounts Receivable collection processes in the field Customer Experience * Ensure clean ...

Topline Heating & Air

Install Manager

Rochester, NY

$85K - $95K/yr

Install Manager - Residential HVAC Installation TopLine Heating & Air Starting at $85,000+ (Base ... Enforce Accounts Receivable collection processes in the field Customer Experience * Ensure clean ...

Topline Heating & Air

Install Manager

Rochester, NY

$85K - $95K/yr

Install Manager - Residential HVAC Installation TopLine Heating & Air Starting at $85,000+ (Base ... Enforce Accounts Receivable collection processes in the field Customer Experience * Ensure clean ...

A Hiring Company

Real Estate AR Specialist

Rochester, NY · On-site

$24 - $26.44/hr

A property management firm in Rochester seeks an Accounts Receivable professional. The role includes maintaining timely billing, processing payments, and reconciling accounts for residential and ...

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Showing results 21-40

All JobsResidential Account JobsResidential Account Manager JobsResidential Account Manager Jobs in Rochester, NY

Residential Account Manager information

See Rochester, NY salary details

$29.1K

$64.9K

$104.6K

How much do residential account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for residential account manager in Rochester, NY is $64,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a residential account manager do?

A Residential Account Manager is responsible for managing relationships with residential clients, often within industries like telecommunications, utilities, or home services. Their duties typically include overseeing client accounts, addressing customer inquiries or concerns, renewing contracts, and identifying opportunities to upsell or cross-sell services. They act as the main point of contact for residential customers, ensuring their needs are met and service standards are maintained. Strong communication and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a residential account manager?

To thrive as a Residential Account Manager, you need strong sales acumen, customer relationship management skills, and a background in business or a related field, often supported by relevant experience in property management or residential services. Familiarity with CRM software, property management systems, and Microsoft Office is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial soft skills for building client trust and resolving issues efficiently. These competencies are vital to drive client satisfaction, retain business, and achieve sales targets in a competitive residential market.

How does a residential account manager typically collaborate with other departments to ensure client satisfaction?

Residential Account Managers regularly work alongside sales, customer service, and operations teams to address client needs and resolve issues promptly. They often coordinate with these departments to manage service delivery, handle client feedback, and develop customized solutions. Effective communication and relationship-building are essential, as Account Managers act as the main point of contact between clients and the company, ensuring that expectations are met and service standards are maintained.

What is the difference between Residential Account Manager vs Customer Service Representative?

AspectResidential Account ManagerCustomer Service Representative
CredentialsRelevant sales, account management certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, client-facing, field visitsCall centers, retail, or office settings
Employer & IndustryUtilities, telecommunications, property managementRetail, telecom, service industries
Primary FocusManaging client accounts, upselling, retentionHandling customer inquiries, resolving issues

The Residential Account Manager focuses on maintaining and growing client accounts, often involving sales and relationship management. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the Account Manager typically has more responsibilities related to account growth and retention, often working in industries like utilities or property management.

What job categories do people searching Residential Account Manager jobs in Rochester, NY look for?

The top searched job categories for Residential Account Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Residential Account Manager jobs?

Cities near Rochester, NY with the most Residential Account Manager job openings:

Residential Account Manager jobs near you
Infographic showing various Residential Account Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $64,939 per year, or $31.2 per hour.

A/R Specialist

A Hiring Company

Rochester, NY • On-site

$20 - $26.50/hr

Full-time

Posted 25 days ago

Job description

Accounts Receivable will be responsible for the timely, consistent and accurate posting and tracking of all accounts receivable activity within commercial and residential real estate entities. The candidate will play a key role in implementing changes and optimizing efficiency within the A/R function. The ideal candidate will have general accounting experience and a broad base of knowledge related to accounting processes and procedures to allow for expansion of responsibilities and professional growth. The candidate must be able to work independently, be well organized and achieve a high-level accuracy in detail oriented tasks. This position reports to the Controller. Job Responsibilities: Maintain billings for the management company on a monthly basis, including posting billings and recording receipts on "as received" basis. Receive, process and post rental payments and other various payments for commercial and residential entities; make the deposits through RDC for multiple entities/bank runs as needed, and record all payments received in MRI Web on a timely basis. Review monthly Accounts Receivable reports for commercial entities and management company; maintain schedule and reconcile outstanding balances with corresponding tenants and properties, respectively. Follow-up on inquiries, issues and outstanding payments with tenant requests based on lease agreements or other information on record; record all interactions with the tenant in the appropriate notes in MRI. Maintain monthly tenant billings for commercial entities: generate and preview rentup reports, identify any discrepancies and review in detail with commercial team; distribute monthly statement to tenants. Maintain other commercial billing charges on a timely basis. Review and investigate any differences in the tenant ledger and correspond with tenants as needed. Process any approved adjustments and maintain a good and consistent record‐keeping. On a monthly basis review Aged Delinquency report with management, reduce payment delinquency by expediting resolution of unpaid accounts for commercial and residential entities. Implement, process and maintain late fee billings (on the 10th of the month) for commercial properties working as a team with commercial leasing department. Interface with accounting, portfolio management, legal and other internal departments, and contact tenants for collections or notify Property Manager. Be able to work independently with minimum supervision. Process deposits for various residential properties on an as‐needed basis. Support project work related to accounting automation systems; provide support to other members of the accounting team. Any other tasks deemed necessary by the Controller. Compensation details: 24-26.44 Hourly Wage #J-18808-Ljbffr

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