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Residential Account Manager Jobs in Rochester, NY

The Betlem Service Corporation

Account Manager

Rochester, NY · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About Us We offer a broad spectrum of commercial and residential HVAC and facilities services, from ... Job Summary EMCOR Services Betlem is looking for a Account Manager with the ability to estimate and ...

The Betlem Service Corporation

Account Manager

Rochester, NY · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About Us We offer a broad spectrum of commercial and residential HVAC and facilities services, from ... Job Summary EMCOR Services Betlem is looking for a Account Manager with the ability to estimate and ...

Waste Management

Industrial Account Manager

Rochester, NY · Hybrid

$87K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages existing revenues and develops revenue opportunities within an established geographical ... of residential, commercial, industrial, medical and municipal customers throughout the U.S. and ...

Easterseals New York

Residential Manager

Rochester, NY · On-site

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

Fedcap

Residential Manager

Rochester, NY

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

The Fedcap Group

Residential Manager

Rochester, NY

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

The Fedcap Group

Residential Manager

Rochester, NY

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

The Fedcap Group

Residential Manager

Rochester, NY

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

The Fedcap Group

Residential Manager

Rochester, NY · On-site

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

Easterseals

Residential Manager

Rochester, NY

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

The Fedcap Group

Residential Manager

Rochester, NY · On-site

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

The Fedcap Group

Residential Manager

Rochester, NY

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

The Fedcap Group

Residential Manager

Rochester, NY

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

Easterseals

Residential Manager

Rochester, NY · On-site

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will ... Flexible Spending Account (FSA) * Commuter Benefits * Life/Accident insurance * Short-term ...

EMCOR Group Inc

The Betlem Service Corporation

Rochester, NY · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We offer a broad spectrum of commercial and residential HVAC and facilities services, from rooftop ... EMCOR Services Betlem is looking for a Account Manager with the ability to estimate and propose ...

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Showing results 1-20

All JobsResidential Account JobsResidential Account Manager JobsResidential Account Manager Jobs in Rochester, NY

Residential Account Manager information

See Rochester, NY salary details

$29.1K

$64.9K

$104.6K

How much do residential account manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for residential account manager in Rochester, NY is $64,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $77,500.00 per year, depending on experience, location, and employer.

How does a residential account manager typically collaborate with other departments to ensure client satisfaction?

Residential Account Managers regularly work alongside sales, customer service, and operations teams to address client needs and resolve issues promptly. They often coordinate with these departments to manage service delivery, handle client feedback, and develop customized solutions. Effective communication and relationship-building are essential, as Account Managers act as the main point of contact between clients and the company, ensuring that expectations are met and service standards are maintained.

What are the key skills and qualifications needed to thrive as a residential account manager?

To thrive as a Residential Account Manager, you need strong sales acumen, customer relationship management skills, and a background in business or a related field, often supported by relevant experience in property management or residential services. Familiarity with CRM software, property management systems, and Microsoft Office is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial soft skills for building client trust and resolving issues efficiently. These competencies are vital to drive client satisfaction, retain business, and achieve sales targets in a competitive residential market.

What is the difference between Residential Account Manager vs Customer Service Representative?

AspectResidential Account ManagerCustomer Service Representative
CredentialsRelevant sales, account management certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, client-facing, field visitsCall centers, retail, or office settings
Employer & IndustryUtilities, telecommunications, property managementRetail, telecom, service industries
Primary FocusManaging client accounts, upselling, retentionHandling customer inquiries, resolving issues

The Residential Account Manager focuses on maintaining and growing client accounts, often involving sales and relationship management. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the Account Manager typically has more responsibilities related to account growth and retention, often working in industries like utilities or property management.

What does a residential account manager do?

A Residential Account Manager is responsible for managing relationships with residential clients, often within industries like telecommunications, utilities, or home services. Their duties typically include overseeing client accounts, addressing customer inquiries or concerns, renewing contracts, and identifying opportunities to upsell or cross-sell services. They act as the main point of contact for residential customers, ensuring their needs are met and service standards are maintained. Strong communication and organizational skills are essential for success in this role.

What job categories do people searching Residential Account Manager jobs in Rochester, NY look for?

The top searched job categories for Residential Account Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Residential Account Manager jobs?

Cities near Rochester, NY with the most Residential Account Manager job openings:

Residential Account Manager jobs near you
Infographic showing various Residential Account Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $64,939 per year, or $31.2 per hour.

Account Manager

The Betlem Service Corporation

Rochester, NY • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

About Us
We offer a broad spectrum of commercial and residential HVAC and facilities services, from rooftop to foundation and everything in between. In addition to HVAC repairs and maintenance, our portfolio of facilities services includes on-site personnel for building management operations and maintenance.
Job Summary
EMCOR Services Betlem is looking for a Account Manager with the ability to estimate and propose facilities and commercial HVAC&R service agreements.
Essential Duties & Responsibilities
  • Develop and manage a sales pipeline of commercial and industrial HVAC projects.
  • Conduct site visits, gather technical requirements, and prepare detailed proposals.
  • Collaborate with engineering, estimating, and project management teams to deliver turnkey solutions.
  • Present and explain our solutions, energy efficiency benefits, and ROI to clients.
  • Maintain strong relationships with clients, suppliers, and engineering firms.
  • Provide ongoing account management to ensure client satisfaction, retention, and repeat business.
  • Resolve customer issues and coordinate with internal teams to ensure timely and effective solutions.
  • Stay current on industry trends, technologies, and local building codes.
  • Meet or exceed sales targets and contribute to overall company growth.

Qualifications
#betlem
  • 5+ years of experience in commercial/industrial HVAC sales or engineering.
  • Strong understanding of HVAC systems, controls, and energy efficiency principles.
  • Excellent communication, presentation, and negotiation skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Valid driver's license and willingness to travel.

Work Environment
What we Offer:
  • Competitive Salary
  • Vehicle Allowance
  • Comprenhensive Benefits Package (Includes Medical, Dental and Vision)
  • Paid Time Off and Holiday Pay
  • Health Savings and Flexible Spending Accounts
  • 401(k) Savings Plan
  • Employee Assistance Program
  • Ongoing training and professional development.

The Betlem Team:
Join a company with a century-long tradition of excellence, a supportive team environment, and opportunities for career growth. At Betlem, your skills and dedication are recognized, valued, and rewarded.
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
Geographic Disclosure
Compensation Range-$90,000/year-$100,000/year
Other Compensation: This position is commission eligible.
#LI-P1

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