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Resident Services Manager Jobs in Rochester, NY (NOW HIRING)

mystanns

Nursing Supervisor (Webster Campus)

Webster, NY · On-site

$36.90 - $47.05/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The primary purpose of this position is to plan, organize and direct/manage the nursing service of residents. St. Ann's Community Offers: · Competitive Salary - Starting at $36.90-47.05/hr. · ...

mystanns

Nursing Supervisor (Webster Campus)

Webster, NY · On-site

$36.90 - $47.05/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The primary purpose of this position is to plan, organize and direct/manage the nursing service of residents. St. Ann's Community Offers: · Competitive Salary - Starting at $36.90-47.05/hr. · ...

C&S Companies

Resident Transportation Engineer

Rochester, NY · On-site

$89K - $108K/yr

  • Medical

  • Life

  • PTO

A Resident Engineer must be able to fully express thoughts in writing and compile summary reports ... services in aviation, civil/site infrastructure, construction and program management, construction ...

ssagroup

Guest Experience Associate

Rochester, NY · On-site

$14.50 - $17.75/hr

Guest Services Manager and Assistant Guest Services Manager. Responsibilities * Perform the steps ... San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for ...

SSA Group

Guest Experience Associate

Rochester, NY · On-site

$14.50 - $17.75/hr

Guest Services Manager and Assistant Guest Services Manager. Responsibilities * Perform the steps ... San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for ...

ssagroup

Guest Experience Associate

Rochester, NY · On-site

$14.50 - $17.75/hr

Guest Services Manager and Assistant Guest Services Manager. Responsibilities * Perform the steps ... San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for ...

SSA Group

Guest Experience Associate

Rochester, NY · On-site

$15.50 - $17/hr

Guest Services Manager and Assistant Guest Services Manager. Responsibilities * Perform the steps ... San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for ...

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All JobsResident Services JobsResident Services Manager JobsResident Services Manager Jobs in Rochester, NY

Resident Services Manager information

See Rochester, NY salary details

$26.1K

$62.5K

$103.1K

How much do resident services manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for resident services manager in Rochester, NY is $62,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $73,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resident services manager, and why are they important?

To thrive as a Resident Services Manager, you generally need experience in property management, strong organizational skills, and a background in customer service, often supported by a relevant degree or housing certification. Familiarity with property management software (like Yardi or AppFolio), compliance regulations, and fair housing laws is typically required. Excellent communication, problem-solving, and conflict resolution skills help build rapport with residents and handle issues effectively. These competencies are crucial for maintaining resident satisfaction, ensuring regulatory compliance, and fostering a positive community environment.

What is the difference between Resident Services Manager vs Leasing Consultant?

AspectResident Services ManagerLeasing Consultant
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and service qualityFocuses on showing units, processing leases, and customer inquiries
Employer & IndustryProperty management companies, apartment communitiesLeasing offices, property management firms
Search & Comparison IntentUnderstanding resident relations and management rolesLearning about leasing processes and sales roles

The Resident Services Manager and Leasing Consultant roles both operate within property management but focus on different aspects. The Resident Services Manager handles resident relations and community services, requiring management experience. The Leasing Consultant primarily focuses on leasing units and customer inquiries, often needing sales or leasing certifications. Both roles are essential in property management companies but serve distinct functions.

What is a resident services manager?

Resident Services Managers are professionals who oversee and coordinate programs, services, and support for residents within a housing community, such as apartments, assisted living facilities, or public housing. They act as a liaison between residents and property management, assisting with social services, conflict resolution, and community-building activities. Their goal is to enhance residents’ quality of life by addressing their needs, organizing events, and connecting them to relevant resources.

What are the duties of a Resident Services Manager?

A Resident Services Manager oversees the daily operations of a residential property, including coordinating maintenance, addressing resident concerns, managing lease agreements, and ensuring compliance with housing regulations. They often serve as the primary point of contact for residents and may handle community events and administrative tasks to maintain a positive living environment.

What does a resident services manager do?

A resident services manager oversees the day-to-day operations of an assisted living facility. As a resident services manager, your job duties include providing tours of the facility to families with prospective residents, helping with the lease application and move-in process, making sure that clients receive the correct services, and managing staff scheduling and training. You must stay in touch with families and provide updates on residents’ statuses. Your responsibilities also include conflict resolution and administrative business functions such as maintaining the budget, ordering supplies, negotiating vendor contracts, and implementing beneficial health, entertainment, and spiritual programs for residents.

How does a resident services manager typically collaborate with property management and maintenance teams?

A Resident Services Manager works closely with property management and maintenance teams to ensure residents have a positive living experience. They often serve as a communication bridge, relaying resident concerns to the appropriate departments and following up on service requests. Regular meetings and ongoing coordination help address maintenance issues promptly, plan community events, and solve resident problems efficiently. This collaborative environment requires strong organizational and interpersonal skills, as well as a proactive approach to resolving issues and improving resident satisfaction.
More about Resident Services Manager jobs
What are the most commonly searched types of Resident Services jobs in Rochester, NY? The most popular types of Resident Services jobs in Rochester, NY are:
What are popular job titles related to Resident Services Manager jobs in Rochester, NY? For Resident Services Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Resident Services Manager jobs in Rochester, NY look for? The top searched job categories for Resident Services Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Resident Services Manager jobs? Cities near Rochester, NY with the most Resident Services Manager job openings:
Resident Services Manager jobs near you
Infographic showing various Resident Services Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $62,495 per year, or $30 per hour.

Overnight Resident Assistant- Float

Center for Youth Services

Rochester, NY • On-site

$20/hr

Part-time

Re-posted 25 days ago

Job description

The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice.
Overview:
The Center for Youth's multiple residential programs include Emergency Shelter for youth ages 12-17, Crisis Nurseries for children under 14, and Transitional Living Programs for youth and young adults ages 16-24. All provide emergency and independent living supports and services to runaway and homeless youth.
The Overnight Resident Assistant Float position provides on-site engagement and support that is strength-based and mutually respectful. The team's ultimate goal is to provide emergency and transitional care and support to families in crisis and homeless youth in a safe, respectful environment and to work with them to resolve the issues that led to their homelessness so that they can ultimately secure and maintain a stable living environment. This position will work out of the Devonshire Apartment program, where it provides support and coverage at the other residential sites as needed.
Schedule: Part time 28.5 hours per week. Thursday-Saturday, 10:00pm - 8:00am
Responsibilities:
  • Supervision of daily activities
  • Liaison with overnight intake and on-call staff
  • Crisis/conflict prevention/intervention, response, and intervention
  • Transportation of youth to school when needed
  • Support coverage for staff at other residential programs
  • Maintenance of accurate and timely program records
  • Maintenance of facility and grounds

Required Qualifications:
  • Bachelor's Degree in Human Service or related field AND 2 years' experience OR equivalent combination
  • A valid driver's license

Skills:
  • Crisis prevention and intervention skills
  • Significant knowledge of LGBTQ+ and trafficked youth
  • Counseling approaches and techniques
  • Strong time management and multi-tasking skills
  • Excellent literacy and communication skills
  • Knowledge of community resources
  • Advanced knowledge of Microsoft Office
  • Advanced knowledge of Internet Explorer

Pay Rate: $20 per hour
*All Offers may be contingent on a Background check and Driving record & Automobile insurance that meets agency insurance carrier requirements.
The Center for Youth Provides Equal Employment Opportunities

Apply