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Resident Retention Manager Jobs in Texas (NOW HIRING)

Lion Real Estate Group

Community Manager

Houston, TX · On-site

Drive occupancy, leasing, renewals, and resident retention * Manage community financial performance, including collections, delinquency, and budget adherence * Recruit, develop, and coach onsite team ...

Lion Real Estate Group, LLC

Community Manager

Houston, TX · On-site

$75K - $85K/yr

Drive occupancy, leasing, renewals, and resident retention * Manage community financial performance, including collections, delinquency, and budget adherence * Recruit, develop, and coach onsite team ...

Lion Real Estate Group

Community Manager

Irving, TX · On-site

Drive occupancy, leasing, renewals, and resident retention * Manage community financial performance, including collections, delinquency, and budget adherence * Recruit, develop, and coach onsite team ...

Future Career Opportunities

Community Manager

Irving, TX · On-site

$65K - $95K/hr

Drive occupancy, leasing, renewals, and resident retention * Manage community financial performance, including collections, delinquency, and budget adherence * Recruit, develop, and coach onsite team ...

Future Career Opportunities

Community Manager

Houston, TX · On-site

$75K - $85K/yr

Drive occupancy, leasing, renewals, and resident retention * Manage community financial performance, including collections, delinquency, and budget adherence * Recruit, develop, and coach onsite team ...

Lion Real Estate Group, LLC

Community Manager

Irving, TX

$65K - $95K/hr

Drive occupancy, leasing, renewals, and resident retention * Manage community financial performance, including collections, delinquency, and budget adherence * Recruit, develop, and coach onsite team ...

Campus Advantage

Resident Services Manager

San Marcos, TX · On-site

$19 - $21/hr

Area Manager or General Manager Job Type: Full-Time, non-exempt/hourly Work Location: On-site, One ... Promote resident retention by providing excellent customer service to all prospects, residents, and ...

The Link

Resident Services Coordinator

Dallas, TX

$18.25 - $23.75/hr

... managing front office activities, coordinating resident requests, conducting property tours, processing rental applications, and assisting with resident retention initiatives. The Resident Services ...

Asset Living

Resident Director

College Station, TX

... retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) * Effectively show, lease, and move in prospective residents * Resident Relations Management * Develop and ...

Asset Living

Resident Director

College Station, TX

... retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) * Effectively show, lease, and move in prospective residents * Resident Relations Management * Develop and ...

Asset Living

Resident Director

College Station, TX · On-site

... retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) * Effectively show, lease, and move in prospective residents * Resident Relations Management * Develop and ...

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Resident Retention Manager information

What is a resident retention manager?

Resident Retention Managers are professionals responsible for ensuring high levels of satisfaction and engagement among residents in apartment communities or other managed housing properties. Their main goal is to reduce resident turnover by addressing concerns, resolving issues, organizing community events, and fostering a positive living environment. They often work closely with property managers and leasing staff to implement retention strategies and improve communication with residents. By maintaining positive relationships and addressing resident needs, they help increase lease renewals and overall property reputation.

What are some common challenges faced by resident retention managers, and how can they be addressed?

Resident Retention Managers often encounter challenges such as addressing resident complaints promptly, maintaining high occupancy rates, and fostering a sense of community within the property. Successfully overcoming these challenges involves proactive communication, organizing engagement events, and implementing feedback systems to resolve issues efficiently. Building strong relationships with residents and coordinating closely with maintenance, leasing, and property management teams are essential for creating a positive living environment and improving retention rates.

What are the key skills and qualifications needed to thrive as a resident retention manager, and why are they important?

To thrive as a Resident Retention Manager, you need a background in property management, strong organizational abilities, and experience with lease renewal processes, often supported by a relevant degree or certification. Familiarity with property management software (such as Yardi or AppFolio) and CRM systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and customer service orientation help build positive relationships with residents. These skills are crucial for maintaining high resident satisfaction and minimizing turnover, which directly impacts property performance.

What is the difference between Resident Retention Manager vs Leasing Consultant?

AspectResident Retention ManagerLeasing Consultant
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOffice-based, resident engagement, retention strategiesOn-site leasing, showing apartments, customer interaction
Employer & Industry UsageProperty management companies, multifamily housingApartment communities, leasing offices
Search & Comparison IntentFocus on resident retention, long-term engagementFocus on leasing, new tenant acquisition

The Resident Retention Manager primarily focuses on maintaining existing residents through engagement and retention strategies, while the Leasing Consultant concentrates on attracting new tenants and leasing apartments. Both roles are essential in property management but serve different stages of the resident lifecycle.

What are popular job titles related to Resident Retention Manager jobs in Texas?

For Resident Retention Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Resident Retention Manager jobs in Texas look for?

The top searched job categories for Resident Retention Manager jobs in Texas are:

What cities in Texas are hiring for Resident Retention Manager jobs?

Cities in Texas with the most Resident Retention Manager job openings:

Resident Retention Manager jobs near you
Infographic showing various Resident Retention Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Community Manager

Lion Real Estate Group

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Job Type
Full-time
Description
Join Our Talent Network for Upcoming Multifamily Leadership Opportunities
Are you a proven property management leader who knows how to drive occupancy, maximize collections, develop high-performing teams, and create exceptional resident experiences?
At Lion Real Estate Group, we're always looking to connect with talented Community Managers who are interested in future opportunities within our growing multifamily portfolio. While we may not have an immediate opening available, we're continually building relationships with strong leaders who can step in and make an impact when opportunities arise.
What You'll Do:
  • Lead the daily operations of a multifamily apartment community
  • Drive occupancy, leasing, renewals, and resident retention
  • Manage community financial performance, including collections, delinquency, and budget adherence
  • Recruit, develop, and coach onsite team members
  • Build positive relationships with residents while resolving concerns professionally and effectively
  • Ensure compliance with company policies, fair housing requirements, and regulatory guidelines
  • Monitor property appearance, curb appeal, and maintenance performance
  • Analyze reports, identify opportunities for improvement, and execute action plans to achieve property goals
  • Partner with regional leadership to maximize community performance and resident satisfaction

Why You'll Love It Here:
  • You'll have the opportunity to lead a community like it's your own business.
  • You'll influence everything from resident satisfaction and team development to occupancy, collections, and financial performance.
  • You'll be supported by experienced regional leadership committed to your success.
  • You'll have opportunities for career growth within a growing multifamily organization.

Interested in Future Opportunities?
Submit your application and resume to join our talent network. We'll reach out when a Community Manager opportunity becomes available that aligns with your experience, skills, and location preferences.
We're always looking for exceptional leaders to join our team-and your next opportunity may be closer than you think.
Apply Today to Join Our Talent Community
Benefits Offered:
  • Medical, Dental, and Vision Insurance
  • Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
  • 401(k) Retirement Savings Plan (6% Company Match)
  • Paid Time Off:
    • Vacation
    • Sick Leave
    • Bereavement Leave
    • Holidays
    • Paid Parental Leave
    • Paid Volunteer Time Off
  • Employee Assistance Program
  • Rewards & Recognition

Requirements
What We're Looking For:
  • Previous Community Manager experience in multifamily property management
  • Strong leadership and team development skills
  • Proven success with occupancy, collections, resident retention, and financial performance
  • Excellent resident relations and customer service abilities
  • Experience managing budgets, reports, and property performance metrics
  • Proficiency with Yardi or other property management software preferred
  • Ability to thrive in a fast-paced, results-oriented environment
  • Bilingual Fluency (English/Spanish) a plus!
  • Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)

The Ideal Candidate
You're a leader who can balance people, operations, and financial performance. You understand that successful communities are built through strong resident relationships, accountable teams, and a relentless focus on results.

Apply