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Reservations Manager Jobs in Santa Rosa, CA (NOW HIRING)

PRESS Restaurant

Host

Saint Helena, CA · On-site

The host is responsible for managing the flow of service as well as booking reservations through Tock. This involves answering / returning phone calls, writing emails, and organizing reservations on ...

Appellation Healdsburg

Restaurant Host

Healdsburg, CA · On-site

$16.90/hr

Manage reservations and walk-ins, ensuring guests are seated promptly and according to the restaurant's seating plan. * Escort guests to their assigned tables and provide them with menus. * Maintain ...

Appellation Healdsburg

Restaurant Host

Healdsburg, CA · On-site

$16.90/hr

Manage reservations and walk-ins, ensuring guests are seated promptly and according to the restaurant's seating plan. * Escort guests to their assigned tables and provide them with menus. * Maintain ...

PRESS Restaurant

Host

Saint Helena, CA · On-site

The host is responsible for managing the flow of service as well as booking reservations through Tock. This involves answering / returning phone calls, writing emails, and organizing reservations on ...

AccorHotel

Spa Experience Coordinator

Sonoma, CA · On-site

Work efficiently in Book For Time (booking/management software) while scheduling, modifying or canceling all Spa and Fitness reservations and services. * Work in Fidelio for all reservation ...

AccorHotel

Spa Experience Coordinator

Sonoma, CA · On-site

Work efficiently in Book For Time (booking/management software) while scheduling, modifying or canceling all Spa and Fitness reservations and services. * Work in Fidelio for all reservation ...

FAIRMONT

Spa Experience Coordinator

Sonoma, CA

Work efficiently in Book For Time (booking/management software) while scheduling, modifying or canceling all Spa and Fitness reservations and services. * Work in Fidelio for all reservation ...

Scratch Restaurants Group

General Manager

Healdsburg, CA · On-site

$80K - $95K/yr

... Reservations Dept. ● Constant monitoring of guest reservation on a daily, weekly and monthly ... ● Management of FOH/BOH hours for payroll - including reviewing clock-in/out times, breaks ...

New

Liora Estate

Host/Hostess - Maréla

Healdsburg, CA · On-site

$17/hr

This role is responsible for welcoming guests, managing reservations and flow, and ensuring a seamless, gracious arrival and departure experience that reflects the essence of luxury coastal ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Santa Rosa, CA

Reservations Manager information

See Santa Rosa, CA salary details

$31.7K

$65.4K

$119.2K

How much do reservations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for reservations manager in Santa Rosa, CA is $65,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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What job categories do people searching Reservations Manager jobs in Santa Rosa, CA look for?

The top searched job categories for Reservations Manager jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Reservations Manager jobs?

Cities near Santa Rosa, CA with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $65,352 per year, or $31.4 per hour.

Host

PRESS Restaurant

Saint Helena, CA • On-site

Part-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

We are looking for an enthusiastic, professional individual with a passion for hospitality to join our team as a Host. This role is an integral part of our success and is our guests’ first impression of PRESS, setting the tone for their experience. 

The host is responsible for managing the flow of service as well as booking reservations through Tock. This involves answering / returning phone calls, writing emails, and organizing reservations on a floor map. A thorough knowledge of all restaurant protocols and policies is crucial. An exceptional host excels at guest recognition, which enhances relationships with our local guests. Hosts should strive to create a more memorable dining experience for every guest.

Qualified individuals should have 1 – 2 years prior experience in a similar role. Knowledge of Tock is a plus. Compensation includes an hourly wage plus tips. Successful candidates will be available Friday and Saturday plus 1-2 other nights beginning at 3:00 PM. 

About us:

PRESS Restaurant celebrates Napa Valley — the people, the ingredients, and the wines. Under the leadership of Chef Philip Tessier, PRESS features legendary Bay Area purveyors alongside innovative new culinary talents to highlight Napa Valley cuisine. The award-winning all Napa Valley wine list is the largest and most extensive restaurant collection of Napa Valley wines in the world and is a recipient of Wine Spectator's Grand Award.

Job Types: Part-time (14-22 hours per week)

More detail about PRESS Restaurant part of PRESS // Understudy, please visit

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